BSBTEC404 Collaborative Work Process Report: Digital Tech at Tesco

This BSBTEC404 report provides an overview of Tesco's collaborative work processes, focusing on its business strategies, organizational policies, and the use of digital technologies. It highlights Tesco's aim to provide quality products and improve customer experience through online and traditional marketing methods. The report discusses Tesco's communication policies, emphasizing the use of digital platforms and ethical guidelines for employees. It also examines the collaborative digital technologies employed by Tesco, such as email, instant messaging, and VoIP, to enhance team collaboration and productivity. The report further explores how Tesco uses social media tools and internal toolboxes to facilitate communication and collaboration, while also addressing risk and compliance issues related to digital technology implementation. Desklib offers a variety of resources, including past papers and solved assignments, to support students in their studies.

BSBTEC404 | Collaborative Work Process Report Template
Collaborative Work Process Report
Name
Date
Overview of CBSA
Tesco is one of the famous British retail organization which is located in UK and it cover
local and international market area. The main activities of Tesco are that it’s involved in
selling of food and nonfood sector. Along with this, the aim of the company is to provide their
customer good quality of products and improve their experience. Moreover, it makes use of
both online and traditional way of marketing which allow them to increase their market share
as well as to earn good profit. The purpose of Tesco is to make money and it make profit on
product it sells The business strategy of company is to expanding the business by opening
new stores, retail service and adapting to needs of consumer. The main objective of company
is to serve the customer not only in UK but around the world that make them happy. The
marketing strategy of Tesco is to re gain the trust of stakeholder to the brand so that it can
build healthy relation with them. Although the functional area of Tesco is training and
development, monitoring records, safety matters, human resources and marketing.
Current organizational policies and procedures
Tesco policy for communication it is making use of internet and digital technology in order to
share details regarding company policies. It is making use of social media network and online
communities as it offers great benefits to individual. The employees have to follow some
ethics such as it cannot misbehave with their customer and it cannot post remarks, post
comment, images or link that are incorrect or offensive. Along with this, some of the guild
line set out by Tesco such as Be True such live the values of business and be authentic.
Employees are not allowed to mislead people about the connection of the company. Another
aspect is to Be Aware that before posting things it need to be checked and be mindful while
posting the content. Moreover, be responsible for the content it shares such as there should be
no misleading, damaging or confidential company information. Acknowledge copyright
content and give them credit such as it is not allowed to post image without credit.
Furthermore, the company maintain the information of their customer and employee through
data protection act as well as true data is share to the employees. In addition to this, even in
© 2021 Eduworks Resources
Modified by MCI Digital Design Management Consultancy International Pty Ltd 2016
Page
Issued April 2021 Level 4, 23 Hunter Street, Sydney NSW 2000
Version 1.0
ABN 58 103 488 482 T 1300 768 550 | F 9230 0940 | [e-mail]
Review May 2022

BSBTEC404 | Collaborative Work Process Report Template
the team meeting every employee is given chance to keep their thoughts and ideas on table
and no one is discriminated.
Collaborative digital technologies in use
Digital application is simple computer program which has been created to carry information
and facilitate a task on computing device. It allows user to connect with company and the
main motive using such application is to raise brand awareness and make them more exposed
to the customer. It also acts as communication platform for interacting with others as well as
act as platform for generating lead. Companies like Apple, Tesco make use of such
application in order to expose their brand as it allows them to send message and communicate
about the values of brand. Digital Application helps in providing valuable information about
current market trend that is useful in increasing performance and revenue of firm.
Although collaborative tool helps the company as it enables teams to work together in real
time despite of their location and to solve problems and perform vital tasks. It helps in
increasing productivity that lead in greater profit and more improved business functions from
top to bottom.
Some of the tools that is used by Tesco for communication is email, instant messaging app,
digital voice mail application as voice over internet protocol.
Current collaborative digital technologies practice
Team collaboration helps members of the group to known each other such as about their roles
and their impacts on team development. It allows to build healthy working environment
within organization. The network collaboration it starts with individual people taking action
in their own self-interest. Social media tools are most used in this in order to collaborate
virtually. Tesco also made of this approach that helps in connecting with employees and
customer.
Moreover, organization can build toolbox that include all tools and technologies that
employees need to get their jobs done and it can only be build when vision of the company is
clear. It is consisting of categories like messaging, productivity, collaboration,
communication and business application.
The company should implement best practice that resolve risk and compliance issues that
may arise due to digital technology. Hence, implemented governed model will maximize
connectivity and collaboration while mitigating risk
© 2021 Eduworks Resources
Modified by MCI Digital Design Management Consultancy International Pty Ltd 2016
Page
Issued April 2021 Level 4, 23 Hunter Street, Sydney NSW 2000
Version 1.0
ABN 58 103 488 482 T 1300 768 550 | F 9230 0940 | [e-mail]
Review May 2022