BSBTWK301: Workplace Diversity, Communication, & ESL Strategies

This report discusses strategies for communicating with individuals from culturally and linguistically diverse (CLAD) backgrounds, focusing on the importance of inclusive work practices. It highlights the significance of effective communication styles, such as assertive communication, in fostering a healthy workplace culture. The report also addresses the challenges of English as a second language (ESL) in the workplace and suggests implementing training programs and informal activities to improve employees' language skills and interaction. The conclusion emphasizes the necessity of workplace practices that promote inclusivity and provides a summary of communication strategies to assist managers in understanding and addressing challenges faced by subordinates. Desklib offers a wide range of resources, including past papers and solved assignments, to support students in their academic pursuits.

Workplace Diversity

TABLE OF CONTENTS
 INTRODUCTION
 PRESENTING STRATEGY OF COMMUNICATION
 ENGLISH AS SECOND LANGUAGE
 CONCLUSION
 REFERENCES

INTRODUCTION
 Communication can be defining as process of interacting
with an individual or sharing their ideas and thoughts
 The present report will discuss on strategies to
communicate with person that come from CLAD (culturally
linguistic background).
 Lastly, it will shed light on the how have English has
second and low language and literacy skill or have
disability.

PRESENTING STRATEGY OF COMMUNICATION
 CLAD is an acrimony for culture linguistic background
that can be define as the group of people that are from
different culture background.
 On the other hand, communication practice can be
defining as the process of transferring the info
 The strategy that organization can use are different
communication style such as Assertive style that is a most
effective way of communication..

ENGLISH AS SECOND LANGUAGE
 English is always being second language in most of the
countries.
 And the organization that hire the people from diverse
culture may face issues related to it.
 So for solving this issues the company can develop the
training development programme.
 That will help the employees in learning this language.
 Along with this, organization can conduct various activities
such as unofficial meeting and other games activity.
 That will contribute in increasing the interaction with the
employees

CONCLUSION
 From the above report it has been concluded that workplace practice is very necessary for
maintaining healthy culture in the organization.
 Along with this, study has also summarized about the communication strategy.
 That will allow manager of the firm to understand the problems that has been face by the
subordinates.

REFERENCES
 Books and journals
 Ng, E. S. and Sears, G. J., 2020. Walking the talk on diversity: CEO beliefs, moral
values, and the implementation of workplace diversity practices. Journal of Business
Ethics. 164(3). pp.437-450.
 Souri, A. and et.al., 2019. A systematic review of IoT communication strategies for an
efficient smart environment. Transactions on Emerging Telecommunications
Technologies, p.e3736.