Develop Work Priorities: BSBWOR404 Assessment 2 Feedback Plan Report

This report presents a comprehensive feedback plan developed for BSBWOR404, focusing on the implementation of an ERP system within ABC ltd. The plan outlines work objectives and responsibilities, including analyzing and providing training programs to employees to facilitate ERP system adoption, measuring growth, and developing a more effective working environment. The assessment includes a self-evaluation, highlighting successful project implementation resulting in a 20% increase in sales and profit, along with the completion of projects within the specified timeframe and at minimum cost. A 360-degree evaluation survey is also included, assessing initiative, decision-making, planning, resource management, performance management, and relationship-building. Relevant feedback from employees, self-assessment, and senior managers is analyzed, identifying areas for improvement, such as addressing the lack of knowledge and training among employees. The report emphasizes the importance of adhering to working standards and provides insights into achieving personal and organizational goals through effective feedback mechanisms.

Assessment 2
BSBWOR404 Develop work priorities

Table of Contents
Feedback plan .................................................................................................................................1
1. Work objectives and responsibilities .....................................................................................1
2. Assessment of own performance............................................................................................1
3. 360* Evaluation survey ..........................................................................................................1
4. Relevant feedbacks..................................................................................................................6
5.Evaluating the findings ...........................................................................................................6

Feedback plan
1. Work objectives and responsibilities
 To analyze and provide training programs to the employees so that they can easily adopt
the ERP system
 To measure and identify the level of growth which can be obtained by adopting ERP
system
 To develop a more effective working environment for ABC ltd.
 To improve and enhance the performance of the employees and business.
Benchmarks
 Increase in profitability by 20%
 Project accomplishment within planned tenure
 Minimum cost used for the projects.
 Increase in performance of the employees
2. Assessment of own performance
The implementation of project plan was successful as a result ABC ltd, increased its sales
and profit by 20% with growth in its market share. The project handled by me was completed in
the specified period of time. I was effective in completing the project at minimum cost which
was a major benefit for the team and company. I identified that there was a improvement in the
performance of the employees as well as in myself.
3. 360* Evaluation survey
Achieving results
Never Rarely Sometimes Often Always Don’
t
Kno
w
Has a high level of
initiative and
motivation to achieve
goals
√
Is able to make tough
decisions and
exercise sound
√
1

judgement
Follows up decisions
and maintains a focus
on priorities
√
Confronts problems
directly and promptly √
Is flexible in adapting
approaches to new
demands and
unforeseen
circumstances.
√
Planning and decision-making
Never Rarel
y
Sometimes Often Always Don’t
know
Monitors the external
and internal
environments to
identify critical,
relevant trends and
issues
√
Effectively uses
strategic and business
planning processes to
set direction and
strategies
√
Is able to recognise
opportunities and
translate these into
workplace proposals
√
Effectively plans and √
2

manages projects and
project teams
Uses management
information to promote
strategic thinking,
make soundly based
decisions and inform
strategy.
√
Resource management
Never Rarely Sometimes Often Always Don’t
know
Is able to manage
financial, staffing
and physical
resources
efficiently
√
Redeploys
resources to meet
changing demands
and circumstances
and ensure
priorities are met
√
Manages resources
taking into account
broader
organisational
resource planning
and the impact of
resource decisions
√
3

on other parts of
the organisation.
Performance management and improvement
Never Rarel
y
Sometimes Ofte
n
Always Don’
t
know
Has a clear focus on
client needs and
expectations, actively
seeks and responds to
feedback.
√
Ensures quality
assurance processes are
in place
√
Fosters an environment
of continuous
improvement
√
Effectively monitors
performance and uses
this to maintain ongoing
improvement.
√
Relationships
Never Rarel
y
Sometimes Ofte
n
Always Don’
t
know
Develops and sustains
productive relationships
with key external
√
4

stakeholders nationally
and internationally
where appropriate
Is able to identify,
critically assess and seize
opportunities for
strategic partnerships
Builds collaborative
relationships within the
company and promotes
cooperative activity
across
functional/structural
boundaries
√
Effectively markets and
promotes the company’s
values, programs and
activities.
√
Managing change
Never Rarely Sometimes Often Always Don’t
know
Understands and can
work with the
dynamics of the
change process
√
Is attuned to the
company’s culture
and able to foster,
adapt to, change and
√
5

challenge that
culture as
appropriate
Is proactive in
introducing change
in a timely,
appropriate manner
√
Effectively plans for
and manages the
resources needed to
effect change
√
Effectively consults
and involves staff
and other relevant
people in change
processes.
√
4. Relevant feedbacks Feedback from employees – I conducted surveys and interviews for collecting
information with respect to the implementation of ERP system in the ABC ltd. The
employees stated that they can easily manage accounts and related information with the
helps ERP system. Measurement of own performance – I conducted self evaluation by comparing my
performance level before and after implementation of ERP system.
 Feedback from top level managers – I conducted meeting the senior managers to
identify if they can identify any improvement in the business functions after
implementation of ERP system. The results were positive.
5.Evaluating the findings
1. Work objectives
6

 Personal objectives and targets for the work – My personal goals or aim for the work is to
improve my performance, accomplish the task at minimum cost on time. I also need to
get a growth in my career.
 Additional work standards – It is important to adhere various working standards such as
Legal structure and policies, Employee welfare, business ethics etc.
2. Feedback
 Methods feedbacks used – In order to evaluate personal performance I used 360*
feedback by conducting interviews with the employees, Meetings with seniors etc.
 Other possible methods of collecting feedback – The feedback can be collected by
customers as well as online websites or portals.
3. Self-assessment
 I am meeting my goals and objectives effectively as it is observed that implementing ERP
system helped in increasing the revenue of the company as well as developed efficiency
in the business functions. The company is also increasing its productivity and profit.
 I successfully comply with working standards at ABC ltd, the ERP system is an
accountancy system that assist in managing accounts of the organisation and is
completely a positive element for the workplace and its environment.
 Issue and concerns – A major issue revealed by the feedbacks is lack of knowledge and
training to the employees
4. Areas for improvement
 Areas of work to improve performance – There are certain areas which required
improvement in myself such as communication skills, time management skills, team-
work and knowledge about ERP system.
5. Organizational requirements
 Organisation’s procedures for identifying and reporting on areas for improvement – In
order to identify and report areas of improvement, ABC ltd conducts meetings with
present and major stakeholders, determine the cope of the project, conduct interview for
the staff, prepare benchmarks for each and every area etc.
 In order to regularly evaluate my work performance with respect to organisational
requirements I will use collect feedbacks form my senior and subordinates at regular
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basis. I would also use rating scales and management by objective methods to measure
my work performance.
 Software to plan and monitor future tasks -
1. Expedition - Expedition is a browser based application which can be utilized inside a
company’s network. This software is engaged towards engineering, architecture and
construction industries.
2. SureTrak - This software is geared towards the management of small to medium-sized
projects. The software is client-based, but consists a web-publishing wizard.
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