BSBWOR501: Module 2 - Professional Development Plan

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BSBWOR501
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Contents
Introduction.................................................................................................................................................4
1. To complete this assessment, access the following policies from your workplace:.........................5
a.) Operational Plan..........................................................................................................................5
b.) Work – life Balance Policy..........................................................................................................5
c.) Professional Development Policy................................................................................................5
d.) Copy of position description........................................................................................................5
2. Key components organisation’s policies, procedures and plans...........................................................5
3. Establishment of four to five goals for yourself within the workplace.................................................6
4. Explain how and why you set each goal. Also, explain the value of personal goal setting in an
organisation.............................................................................................................................................6
5. Develop KPIs to measure your performance in relation to each goal..................................................7
In your journal, describe:.........................................................................................................................8
a). How the KPIs will be used to measure goal-related performance.......................................................8
b). How will you maintain performance under varying conditions and contingencies? Give specific
examples..................................................................................................................................................9
c). How, given your strength and weaknesses, you will capitalise on or minimise the effect of these
personal traits in your work plans............................................................................................................9
6. Choose two goals and consider a range of activities to help you to meet them. Prioritise the activities
and develop a work plan to achieve each goal using the template provided in Appendix one as an
example...................................................................................................................................................9
7. In your journal describe:....................................................................................................................11
a). How you will ensure you serve as a positive role model through work planning and organisation.
Give examples. Describe how your work plans serve as examples to follow in your workplace...........11
b). How will you maintain appropriate work – life balance, manage stress and maintain health?.........11
ASSESSMENT 2......................................................................................................................................13
1. Questionnaire.....................................................................................................................................13
Appendix 2............................................................................................................................................15
2. With the help of Appendix 1, develop a professional development plan.......................................18
a.) Appendix 3.......................................................................................................................................18
b.) Professional development opportunities or training.........................................................................20
Meeting notes........................................................................................................................................23
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Journal...................................................................................................................................................24
Conclusion.................................................................................................................................................25
References.................................................................................................................................................26
Appendix...................................................................................................................................................27
Appendix 1............................................................................................................................................27
Appendix 2............................................................................................................................................28
Appendix 3............................................................................................................................................30
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Introduction
The present report is going to highlight the different plans and policies like an operational plan,
professional development policy, etc. of an organisation known as Bizops Enterprises. This is a
consultancy firm that used to offer trained and skilled workers to their clients. In this report, the
key components of the organisation's policies, plans, and procedures are also going to discuss
properly. In addition to this, a questionnaire is designed and the responses are also mentioned in
the report so that learner will receive an idea about the same.
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1. To complete this assessment, access the following policies from your workplace:
a.) Operational Plan
Operational plan comprises of a range of procedures and policies. The main purpose of this plan
is to information about the goals and objectives of corporation to the employees. The policies of
operational plan of Bizops Enterprises are mentioned below:
 To select suitable candidates for a specific designation
 To train the workers appropriately
 To offer skilled employees to the right organisation
 To give best quality products and services to the customers
b.) Work – life Balance Policy
The work life balance policies of Bizops Enterprises are mentioned below:
 To provide healthy and positive working environment to workers
 To give medical insurance to the employees
 To offer medical services to all workforces
c.) Professional Development Policy
The professional development policies are created to enhance the skills and knowledge of
personnel effectively. Such policies of Bizops Enterprises are listed below:
 To arrange training and development sessions to hire workers newly
 To conduct examinations to check the improved skills of employees
 To give rewards to those candidates who passed the exam with distinctions.
d.) Copy of position description
I work at the post of training manager at Bizops Enterprises. My role is to offer training and
development sessions to the workers so that they become able to work in a good corporation
(Vaiman, 2015).
2. Key components organisation’s policies, procedures and plans
The key elements of an organisation’s policies, plans and procedures that would impact the
personal goal setting are mentioned below:
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 Sustainable practices
 Disciplined policies
 Supportive environment
 Other rules and regulations
3. Establishment of four to five goals for yourself within the workplace
On the basis of my job description, operational plans of my corporation, procedures and other
plans; I have created some goals which are mentioned below:
 To improve my professional skills
 To enhance the communication skills
 To resolve each and every issue of my trainees
 To increase the skill and knowledge of workers
 To offer appropriate training and improvement classes to trainees.
4. Explain how and why you set each goal. Also, explain the value of personal goal setting
in an organisation.
I have set my goals with the help of my senior managers and colleagues. The reason for creating
such goals is to attain opportunities to grow my career. These personal goals setting is proved to
be valuable for venture (Swierz III, 2017). For example, if I become successful in improving my
professional skills then, I will be able to give more contribution to the development of the
company.
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5. Develop KPIs to measure your performance in relation to each goal.
KEY PERFORMANCE INDICATOR
TRAINING MANAGER
Employer Name : Department :
Employee ID : Reviewer Name :
Position Held : Reviewer Title :
Last Review Date : Today's Date :
CHARACTERISTICS
KPI
Unsatisfactor
y
Satisfactor
y Good
Excellen
t
Average training cost per full-time
employee
Percentage of HR budget spent on
training
Average no. of hours per full-time
employee, hour
Percentage of employee's trained
Knowledge of Job
Impact the training has shown
Training Cost
Technical Skills
Number of Training Programs organized
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Training Penetration Rate
Quality Improvement
Was training competent to their job Role
GOALS
ACHIEVED GOALS SET IN the PREVIOUS REVIEW?
GOALS FOR NEXT REVIEW PERIOD
COMMENTS AND APPROVAL
COMMENTS
EMPLOYEE SIGNATURE REVIEWER SIGNATURE
In your journal, describe:
a). How the KPIs will be used to measure goal-related performance.
The KPI must be made about the goals and objectives set by the training manager. KPIs
must be qualitative and quantitative. The performance of the organisation can be reflected
by using key performance indicator which is a quantifiable Metrix that relate to the
attributes of success. These are used as a tool for performance management (Kooij, et. al.,
2015). Training manager can use this as a measure for tracking the degree up to which
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the goals and targets of the performance are achieved. The areas of problems can be
identified, what improvements are needs and the areas where the performance is at the
high level can also be identified. By this, it becomes easy for training manager to plan
and execute the training programs.
b). How will you maintain performance under varying conditions and contingencies? Give
specific examples.
When I am in a critical situation or a varying work environment, I will take help of my
colleagues and seniors. Their proper guidance will help me a lot in doing work. I will enhance
my attributes and knowledge by more studying about my field and have proper communication
with my employees and clients.
c). How, given your strength and weaknesses, you will capitalise on or minimise the effect
of these personal traits in your work plans.
My strength is that I have deep knowledge of business, patience, disciplined, independent,
leadership skills and I can use them in giving conducting my work on time effectively and
efficiently. All the clients will be maintained and more clients will be attracted by my trait of
discipline, good communication skills, and punctuality. My weakness is overconfidence,
procrastinator. I will make a daily schedule which will make me accountable for my team. I will
maintain a balance between very good, perfect and being on time.
6. Choose two goals and consider a range of activities to help you to meet them. Prioritise
the activities and develop a work plan to achieve each goal using the template provided in
Appendix one as an example.
Work
Activity
Description
Goals KPIs
Timeframe Person
Responsible
Personal
communicatio
n
Personal
communication
will be done
with all the
Resolve
issues of
trainees
Average full
no. of hours
per full-time
employee
20 minutes Training
manager
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trainees to
understand
what problems
the trainees are
facing
Training
Program
If trainees are
facing issues
related to their
training, then
training will be
provided to
them for that
particular
problem
Resolve
issues of
trainees
Number of
training
programs
organized
30 minutes Training
manager
Conduct of
training
Training will
be provided to
trainees to
improve their
quality of
performance.
Appropriate
training and
improvemen
t classes to
training
Quality
improvement
and
percentage of
HR budget
spent on
training
40 minutes Training
Manager
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7. In your journal describe:
a). How you will ensure you serve as a positive role model through work planning and
organisation. Give examples. Describe how your work plans serve as examples to follow in
your workplace.
I will work as a positive role model; the ways of my working can determine this. I treat each of
mine trainees in a polite manner and try to know about their personal as well as professional
issues. The reason of considering the personal issues of worker is: the personal problems of
workers make them sad and depressed, and due to that they are not able to perform effectively
the professional chores at workplace (Jackson, and Wilton, (2016). Apart from this, my work
plans can be served as an example and it can be followed at the corporation since it is effective in
nature. For instance, the work plans like investigating the skills of each trainee before offering
them particular training session helps in selecting the correct training. This saves the time as well
as cost. This activity can be used an example by any other training managers as it will proved to
be beneficial for them or the company itself.
b). How will you maintain appropriate work – life balance, manage stress and maintain
health?
The proper work-life balance can be maintained by me in following manner:
 By completing each task before the deadline
 By taking help of my seniors and subordinates
 By doing my work on regular basis without taking more leaves
I can manage my stress in below-mentioned ways:
 By joining yoga classes
 By playing with children
 By watching movies
 By listening music
The health can be maintained by me in following manner:
 By eating healthy foods and taking proper diet
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 By taking two eggs on daily basis
 By including juice in my breakfast and milk in my dinner.
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