Analysis of BT Group: Organization Description and Business Model

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This report provides a detailed description and analysis of the BT Group, a British international telecommunications holding company. It outlines the company's business model, focusing on its offerings of fixed-voice, mobile, broadband, and television services, as well as IT infrastructure. The report examines BT's IT infrastructure and operations, highlighting its advanced systems and innovative approaches. It also covers the HR and organizational structure, including recent developments and key areas. Furthermore, the report addresses the company's code of ethics, emphasizing its commitment to ethical conduct and compliance with regulations. The report also references the sources used, including the company website and academic research papers.
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ORGANIZATION DESCRIPTION
Name of the Student:-
Name of the University:-
Author’s Note:
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Name of the Organization:-
The selected organization is the BT Group. It is a British international
telecommunications holding business head office in the United Kingdom (Btplc.com, 2020). It
has set-ups in around 185 nations and is the major supplier of broadband, fixed-line and mobile
facilities in the United Kingdom, and also delivers subscription IT services and televisions.
British telecom is the former name of BT, and it is the public limited company. In 1969 famous
scientist William Cooke and John Lewis Ricardo established these UK based telecom
organization.
Business Model:-
BT is involved in vending fixed-voice facilities, mobile, broadband and television
services and products, as well as several infrastructures facilities ranging from broadband and
phone over to coped networked IT explanations and cyber safety protection (Btplc.com, 2020).
The model of these organization is to lead in converged services and connectivity, capitalizing
on new industrial prospects and distributing industry-leading working effectiveness. These are to
upkeep the organization's business goal of carrying maintainable development in value. The
business authority of BT creates value for their investors and customers by evolving and
marketing products and facilities that are a vital portion of modern life.
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Infrastructure and Operation:-
The IT infrastructure quality of BT is very much advanced. These organizations manage
the critical support for their services, products and internal systems. These organizations are
designing Data, voice and IT network in an innovative way for their customer (Popp et al. 2014).
These organization has also enhanced its IT and network facility accessibility score, making it
stress-free for consumers to do business with them. BT was also avoiding outdated technologies
and merging IT apparatus they are decorating back their operating charges. BT are using
technology in creative and new techniques to help solve economic difficulties on a universal
scale (Btplc.com, 2020). BT authority also provides home security, mobile management and
telecommunication equipment for their customer.
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BT goes the trunk network, telephone exchanges and limited loop networks for the
immense popularity of UK fixed-line telephones. Presently BT is accountable for around 30
million telephone connections in GB. As well as continuing to deliver facility in those traditional
regions in which BT has a responsibility to provide facilities or is thoroughly controlled, BT has
extended into more cost-effective products and facilities.
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HR and Organizational Structure:-
In recent time BT declares some innovative organizational structure. The most critical
line of Organizational structure mainly depends on global service, business, Venture, customer
etc. BT Customer will continue to help ten million families with a combination of superfast
network connection, broadband, and IT services. BT will deliver its consumers with
uninterrupted mobile services and IT facilities (Winnubst 2017). It will continue to distribute the
Emergency Services Network for their subscribe client and also everyday people as well.
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Global service of BT will also concentrate on attending major private and public sector
clients outside the United Kingdom (Btplc.com, 2020). BT also delivers all businesses with the
same access to BT's LN in the UK and is profoundly controlled, with 93% of its incomes coming
from charge controlled facilities.
Code of Ethics:-
An ethical code delivers moralities to which these executives are projecting to fulfil and
which they are anticipating to the winner during BT (Ferrell 2016). The moral law of BT states
that –
Act with decency and honesty, counting handling genuine or ostensible conflicts of
attention between their relations or commercial or profitable interests and their duties to
BT.
Support fair, full, exact, timely and understandable revelation in all papers that BT
records and the US Safeties and Discussion Commission or else make public (Btplc.com,
2020).
Confirm that their activities comply not only with the message but the essence of this
code of morals and substitute a philosophy in which BT works in agreement with the rule
and BT's strategies.
Fulfil with all rules, instructions and guidelines appropriate to BT and its connection with
its stakeholders.
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References:-
Btplc.com. (2020). BTPLC.com home page. [online] Available at:
https://www.btplc.com/index.htm [Accessed 17 Jan. 2020].
Ferrell, O.C., 2016. A framework for understanding organizational ethics. In Business ethics:
New challenges for business schools and corporate leaders (pp. 15-29). Routledge.
Popp, J., Milward, H.B., MacKean, G., Casebeer, A. and Lindstrom, R., 2014. Inter-
organizational networks: a review of the literature to inform practice. IBM Center for the
Business of Government, pp.93-96.
Winnubst, J., 2017. Organizational structure, social support, and burnout. In Professional
burnout (pp. 151-162). Routledge.
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