BTEC HND CSD Level 5: A Detailed Report on Work Based Experience

This document presents a BTEC HND CSD Level 5 student's work-based experience report. It includes research and evaluation of suitable organizations, negotiation of a work experience proposal, and recognition of business constraints. The report details agreed-upon tasks and responsibilities, a plan for the work experience, and an analysis of the benefits to both the business and the learner. It also covers the fulfillment of placement requirements conforming to related codes of practice, systematic records of the work undertaken, and reflections on the development of personal and professional skills. The student reflects on their performance, identifies areas for improvement, and evaluates the overall contribution to the business.

BTEC HND CSD (Level 5) Student Name:
Student ID:
WORK BASED EXPERIENCE
1

BTEC HND CSD (Level 5) Student Name:
Student ID:
Table of Contents
Task 1...............................................................................................................................................3
P1.1..................................................................................................................................................3
P1.2..................................................................................................................................................5
P1.3..................................................................................................................................................7
Task 2...............................................................................................................................................8
P2.1..................................................................................................................................................8
P2.2..................................................................................................................................................9
P2.3................................................................................................................................................11
Task 3.............................................................................................................................................13
P3.1................................................................................................................................................13
P3.2................................................................................................................................................13
P3.3................................................................................................................................................17
P3.4................................................................................................................................................18
Task 4.............................................................................................................................................20
P4.1................................................................................................................................................20
P4.2................................................................................................................................................22
P4.3................................................................................................................................................24
P4.4................................................................................................................................................24
Reference List................................................................................................................................26
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BTEC HND CSD (Level 5) Student Name:
Student ID:
Task 1
P1.1 –Research and evaluate suitable organisations that could provide industry experience
Variables Amazon.com Bank of
England
Jefferies and
Company
Veolia Marriot International
Travel No No No Yes No
Salary/year £35,000 £40,000 £25,000 £26,000 £23,000
Flexible No Yes Yes Yes Yes
Type of job Business
Analyst
Business
Analyst-
Technology
Division
Junior
Business
Analyst-
Wealth
Management
London
Junior
Business
Analyst
Junior Bartender
What are
the
technical
skills that
are
expected?
MS Excel
SQL
Database
MS Excel
SQL Database
Microsoft
Power BI
experience
MS Office
Suite
MS
Office
Suite
SQL
Database
Clean and
professional
appearance
Managing heavy
loads of bottles
Interacting with
customers in a
pleasing manner
What are
the soft
skills that
are
expected?
Strong
Analytical
Skills
Operations
Excellence
Time
Management
Process
Collaboration
Decisive
Documentation
Excellent
Stakeholder
Understanding
of the Software
Development
Develop and
analyse
Management
Information
Providing
support to
the
International
Producing
Analytics
tools
Improve
standard
and
service
levels
Polite
Driven
Enthusiastic
Ready to please
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BTEC HND CSD (Level 5) Student Name:
Student ID:
Streamlining Cycle Wealth
Department
Monitor
risks and
control
Data
entry
Job benefits Highly
talented team
Job growth
Unique office
space
Performance
based pay
Leave- 25 days
Flexible
benefits
Flexible
Working
environment
Job Growth
Equal and
Inclusive
workplace
Equal and inclusive
workplace
Table 1: Suitable organisations
(Source: created by the learner)
Company Ratings Evidence
Amazon.com - 8/10 This is an excellent company with a solid worldwide reputation.
The job offer is very challenging and the job growth is excellent.
Yet no financial benefits have been implied, thus work may not
be incentivised.
Bank of England - 9/10 This is the most reputable company. Government experience will
also be gained in such a company. The pay is the best, while the
benefits that are being offered make the job a very attractive
prospect.
Jefferies and Company -
8/10
This role suits all my needs; the prospect for growth is excellent.
This job is also very geographically viable and I will be able to
work and thrive at such a place.
Veolia - 5/10 This company is not very reputed, their requirements are
challenging and they are the furthest from my place of
occupation. Work hours many not be flexible and this job may
put a great toll on me.
Marriot International – As this was a backup job for me, I did not have much interest in
4

BTEC HND CSD (Level 5) Student Name:
Student ID:
2/10 pursuing it any further or in any more detai.
Table 2: Company Ratings
(Source: created by the learner)
P1.2 – Negotiate with work and academic supervisors a proposal for the work experience
Aims and
Objectives
Outcome Scope and Time Duration Resources
Create and
curate a
website
which can
maintain and
provide the
latest
business data
and analytics
about the
company
Website was
created, but
the data was
somewhat
mismanaged
and the
statistics were
misrepresented
The project was hoped to be
extended across three more
departments and completed in 6
months.
Project management team
Internet
Computer terminals
JIRA
Data tabulation Software
Name Mudia Ojo
Job Title Business Analyst- Technology Division
Duties  Develop deep understanding of business
functions
 Document business requirements
 Establish agreements between customers and
solution providers
Soft skills Highly motivated
Driven
5

BTEC HND CSD (Level 5) Student Name:
Student ID:
Hard working
Effective Team building skills
Technical skills MS Project
One Trust
JIRA
Word
Excel
PowerPoint
Visio
SharePoint
Brief introduction to your self I am a business analyst with practical experience
in the industry. I am very hard working and
possess an extensive portfolio of inter personal
skills which have allowed me to collaborated and
work effectively with team members. I believe in
the strength of positivity and organisation that has
been my guiding philosophy in my professional
and personal life.
Reason for the work experience Maslow’s hierarchy of needs states that there are
several needs that must be fulfilled for an
individual to gain satisfaction (Lester, 2013). My
reasons for work have always been as my self-
actualisation needs. The work that I have done in
the business analysis industry has provided me
with an understanding of how I can learn and
grow.
Future plan I aim to climb the corporate ladder and take up a
role, which is challenging and fulfilling. I aim to
continue work in this industry while expanding
my portfolio of skills and becoming an asset for
any company in which I work.
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BTEC HND CSD (Level 5) Student Name:
Student ID:
Supervisors: roles and responsibilities of
academic and industrial mentors
Table 3: Proposal for the work experience
(Source: created by the learner)
P1.3 – Recognise the business constraints on the work experience offered
Constraints for the business Explanations How do I manage?
I need further training and
development
I did not have the required
skills to manage my time or
project costs
Work in the given time frame
and reduce budget per task.
Total Quality Management TQM procedures will ensure
that tasks are effective and
operational (Calvo-Mora et
al., 2013).
I will undergo managerial
training to ensure that I am
able to meet up to the required
needs.
Managing supervision Supervision must be done
effectively to ensure that the
project is meeting the
required goals and objectives.
I will build up my
communication and team work
skills to ensure that I able to
communicate goals and
objectives effectively.
Increased customer
satisfaction
Customer satisfaction being
low means that the website is
not able to perform
effectively.
Assigning teams to deal with
front end customer issues,
while back end teams are able
to sort out any backlogs.
Table 4: Business constraints on the work experience offered
(Source: created by the learner)
7

BTEC HND CSD (Level 5) Student Name:
Student ID:
Task 2
P2.1 – Agree and prioritise the tasks and responsibilities involved in the work experience
Bank of England- Business Analyst: Technology Division
Duties
 Assisting with the business case
 Planning and monitoring
 Translating any requirements and simplifying the same
 Analysis of requirements
 Development of model and cost/benefit analysis
Responsibilities (MoSCoW rules)
Tasks Must Should Could Would Reason for
this
rationalisation
Assisting
with the
business case
Providing
data analysis
for any
business
cases that are
presented
It is most
important that I
am able to
prioritise
business cases
as this will
present the
company with
work
management
options.
Planning and
monitoring
Database
management
Translating
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BTEC HND CSD (Level 5) Student Name:
Student ID:
any
requirements
and
simplifying
the same
Analysis of
requirements
Providing
content
management
to databases
Development
of model and
cost/benefit
analysis
Create
required
backups.
Table 5: Tasks and responsibilities
(Source: created by the learner)
P2.2- Produce a plan for the work experience
Weekly Duties
Day Time What
are
the
activi
ties?
Evalu
ation
after
one
week
Review
Date
provided
by the
manager
Proposed
action plan
and date of
completion
Reviewing
the action
points
Review
date
provide
d by
the
supervi
sor
Actions
after the
review
Date of
completi
on.
Mo
nda
y
10-1 Cond
uct
SQL
queri
es for
I was
very
quick
with
my
02/02/201
8
I will work
on more
complex
datasets to
improve my
This will
provide me
with
complex
and large
12/02/2
018
Implemen
t this way
of work
in daily
plans.
9

BTEC HND CSD (Level 5) Student Name:
Student ID:
new
websi
te
work
but I
need
to
impro
ve my
accura
cy, as
there
were
many
errors
that
were
found.
accuracy by
07/02/2018
datasets
and I can
conduct
business
analysis
from the
same.
Tue
sda
y
12-3 Monit
or
real
time
updat
es of
data
sets
I feel
that I
worke
d to
the
best of
my
ability
and
was
review
er my
work
extrem
ely
stringe
18/02/201
8
I must learn
to evaluate
different
operations
simultaneous
ly.
22/02/2018
This will
give my
work a
greater
scope and
allow me
to be a
greater
asset in
terms of
my
monitoring
skills.
25/02/2
018
Monitor
complex
data sets
and their
results
10

BTEC HND CSD (Level 5) Student Name:
Student ID:
ntly
We
dne
sda
y
5-8 Devel
oping
and
curati
ng
websi
tes
for
data
publi
cation
I was
not
work
as per
my
expect
ations
as my
work
was
slow
and
riddled
with
errors
03/03/201
8
I must study
current web
analytics and
learn website
publishing
and drafting
09/03/2018
This will
help me
perfect my
webpage
building
skills and
provide me
with an
understand
ing of
corporate/
business
aesthetics
23/03/2
018
Implemen
t creative
ways to
create
and
curate
statistics
and data
related
corporate
sites
Table 6: Plan for the work experience
(Source: created by the learner)
P2.3- Analyse the benefits of the proposed activities to the business and the learner
Benefits experience
by the business
Explanation Benefits
experienced by the
learner
Explanation
Detailed task
development
This will mean that
the business will be
able to rely on a
more robust systems
architecture which
will provide better
Business operation
understanding
increases
I will be able to use this to
improve my technical
skills and information
technology skills.
11

BTEC HND CSD (Level 5) Student Name:
Student ID:
customer
experiences
Better system
responsiveness
Customer experience
will be better.
Improve time
management
I will be able to devote my
time to other tasks.
Lower operational
costs
As systems
downtimes and
servicing needs will
decrease, the
business will incur
less costs.
Refine all sorts of
problem solving
skills
I can devote my time in
technical project which
are attracting more
investment.
Work efficiency
increases
Better systems
architecture
Learn new IT
techniques
I will have more time to
work on my skills.
Table 7: Benefits of the proposed activities to the business and the learner
(Source: created by the learner)
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