Managing a Successful Business Project: HND Business, Semester 1

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Submission Front Sheet
Assignment Code: NSAB596B6JO
Programme: BTEC Higher National Diploma (HND) in Business
Unit Number and Title: 6. Managing a Successful Business Project
RQF Level: 4 Unit Code: D/508/0491
Credit value: 15 credits
Module Tutor: Desh Sharma
Email: d.sharma@mrcollege.ac.uk
Date Set: 08/05/2019
Name:
………………………………………….
Registration Number:
……………………………………………
Date:
……………………………………………
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Learner’s statement of authenticity
Student’s Name: ____________________________ Student’s ID
Number:________________
I certify that the work submitted for this assignment is my own. Where the work of
others has been used to support my work then credit has been acknowledged. I have
identified and acknowledged all sources used in this assignment and have referenced
according to the Harvard referencing system. I have read and understood the
Plagiarism and Collusion section provided with the assignment brief and understood the
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Is this a First Submission or Second Submission ?
Word Count (max.5000)
Turnitin Score
2
words
%
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Managing a Successful Business Project
What are the positive economic, cultural, and ethical impacts of globalisation on different
business functions (e.g. operations, marketing, HR, accounting) within organisations.
Student Name:
Student ID:
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Table of Contents
LO1 Establish project aims, objectives and timeframes based on the chosen theme......................5
Devise project aims and objectives for a chosen scenario...........................................................5
Produce a project management plan that covers aspects of cost, scope, time, quality,
communication, risk and resources..............................................................................................6
Produce a work breakdown structure and a Gantt chart to provide timeframes and stages for
completion.................................................................................................................................12
LO2 Conduct small-scale research, information gathering and data collection, generating
knowledge to support the project...................................................................................................15
Carry out small-scale research by applying qualitative and quantitative research methods
appropriate for meeting project aims and objectives. (primary & secondary)..........................15
LO3 Present the project and communicate appropriate recommendations based on meaningful
conclusions drawn from the evidence findings and/or analysis....................................................21
Analyse research and data using appropriate tools and techniques...........................................21
Communicate appropriate recommendations as a result of research and data analysis to draw
valid and meaningful conclusions.............................................................................................30
LO4 Reflect on the value gained from conducting the project and its usefulness to support
sustainable organisational performance.........................................................................................32
Reflect on the value of undertaking the research to meet stated objectives and own learning
and performance........................................................................................................................32
Reference List............................................................................................................................34
Appendices................................................................................................................................36
Appendix 1.................................................................................................................................36
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LO1 Establish project aims, objectives and timeframes based on the chosen theme.
Devise project aims and objectives for a chosen scenario.
Introduction
Globalisation can be defined as the procedure in which various organisations, people and
governments all over the world are interacting and integrating with each other. Globalisation has
completely transformed the face of the word as it has affected the way of operation of the firms
and governments. The tastes and demands of people have changed with the advent of
globalisation that has shifted the aims and objectives of the organisations as well. The
organisation Amazon has evolved and attained great heights of success due to globalisation, as it
has been able to provide its products and services to people worldwide through its online
platform at a reasonable rate.
Project Aim
The aim of the project is find out the various effect of globalisation on various departments like
marketing, human resource, operations department of the organisation Amazon such that the
issues it is facing can be figured out, and proper strategies can be devised in order to resolve
them.
Project objectives
The objectives that have been developed with respect to the business project have been listed
below:
To comprehend various effects of globalisation like cultural, economical and ethical effect on
various organisations
To understand the effect of globalisation on various business functions of Amazon
To figure out the issues or challenges that the organisation Amazon is facing with respect to
globalisation
To recommend ways or solutions in order to resolve the issues that the organisation Amazon
is facing
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Produce a project management plan that covers aspects of cost, scope, time, quality,
communication, risk and resources.
Cost and time analysis
Activities Time Cost per
hour (£)
Total
Cost (£)
Collect data as well as documents such that the investigation can
be conducted properly
50 30 1500
To make sure that software as well as hardware that are required
to conduct the investigation are gathered
60 20 1200
To manage the project efficiently by making sure that
stationeries, printers and printing materials are available while
conducting the investigation
20 20 400
Make sure that there is proper internet connection so that data
can be gathered from various sources online
20 30 600
Payment to people as well as printing the reports 20 50 1000
Advertising and promoting quantitative survey 60 20 1200
TOTAL £ 5900
Table 1: Cost and time analysis
(Source: Created by the learner)
Risk assessment
Weeks Identified Risks Risks type Influence
rate of
Risks influencing
the project
Actions to resolve
risks
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risk deliverables
1. Lack of adequate
communication
among the
participants of
the research
Moderate Moderate In case of improper
communication
with the
participants of the
project proper data
cannot be collected
for the investigation
The participants or
the respondents of
the survey must be
approached
regularly
2. Participants
skipping their
attendance in
survey
High High The scope of the
project will be
hampered as proper
data cannot be
collected for
investigation
It is required that
several respondents
are approached for
participating in the
survey so that even
if few respondents
are absent the
scope of the project
is not hampered
3. Unsuitable
compilation of
data
Low High The quality,
reliability and
authenticity of the
project will be
adversely affected
if proper data is not
collected
The data will be
incessantly
reviewed so that
the requirements of
the project are
properly fulfilled
Table 2: Risk Assessment Plan
(Source: Created by the learner)
Communication Plan
What Who When Why How
Communication The managers Communication Communication In order to
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is of utmost
importance so
that appropriate
data and
information can
be conveyed
(Mehrabian,
2017). It ensures
that people and
machines work in
a coordinated
manner so that
the tasks can be
accomplished
properly.
of operation,
marketing and
human resource
department of
Amazon will be
communicated
so that proper
and adequate
data can be
collected.
is necessary so
that proper
strategies can be
devised in order
to accomplish a
project
efficiently.
Moreover, in
order to collect
qualitative data
the managers in
various
departments of
the organisation
Amazon will be
communicated.
is required so that
the apt resources
can be collected
for the project,
adequate time is
allocated and
necessary
permissions for
conducting the
survey can be
received. Further,
it is also required
to collect proper
information
regarding various
fields or
departments of
the organisation.
converse with the
managers of
different
departments of
Amazon face-to-
face conversation
will be preferred.
However, if it
cannot be
executed due to
their busy
schedule the
telephonic
conversations,
Skype calls and
email
conversations will
be used as a
channel of
communication.
Communication
is two way
process that aids
people to
understand the
perception and
mindset of each
other (Samovar
et al., 2017).
This ensures
that the
The employees
in various
departments of
the
organisation
Amazon like
human
resource,
marketing and
operations
department will
Communication
will be conducted
at the time of
research so that
proper data and
information can be
collected and the
investigation can
be carried out
properly.
Communication
is necessary so
that authentic
quantitative data
can be collected
and the
investigation can
be conducted
successfully and
its objectives can
be achieved.
In order to
communicate
with the
employees of the
organisation
Amazon, surveys
will be conducted
on social media
platforms so that
the response of
the employees
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objectives of a
project are
successfully met
by proper
coordination of
varying
activities
associated with
the project.
be
communicated
in order to
attain proper
data.
can be recorded
and the objectives
of the project can
be met
(Habermas,
2015).
Table 3: Communication Plan
(Source: Created by the learner)
Project Scope statement
The scope of the project can be segmented into two parts namely, included scope and excluded
scope.
Included scope
The research has been carried out in order to find out the effect of globalisation on various
business functions of Amazon, UK. The effect of globalisation on human resource, operation and
marketing department of the organisation Amazon, UK has been investigated by collecting data
from various resources. The researcher will make sure that the project is completed within the
stipulated time and the budget that is estimated. The positive as well as negative effect of
globalisation on various business functions of Amazon, UK has been covered in this business
project.
Excluded scope
The effect of globalisation on various business functions of Amazon, UK has been covered in
this project however the impact of globalisation on various departments of Amazon in other
places, locations or countries have not been covered in this project. Therefore, the data collected
in order to conduct the investigation is not sufficient for other branches of Amazon in other
countries as the data collected is only concerned with the activities and the effect of globalisation
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on Amazon situated in the United Kingdom. Thus, it can be stated that the investigation
conducted and the data collected for the investigation is applicable only for Amazon, UK and
cannot be used to conclude for other branches of the United Kingdom.
Resource management
In order to accomplish the project, various resources are required so that every section or part of
the project can be executed effectively. The resources that are required in order to accomplish the
project are as follows:
Material resource: Various materials need to be gathered or collected for the project such
that the investigation can be carried out properly. The materials that need to be collected
include notebooks, computers, printers, secondary books, stationary objects, and internet
connection (Kerzner, 2017).
Human Resource: Human resource is of utmost importance in order to conduct the research
so that every activity of the research project can be conducted efficiently without much
hassle (Meredith et al., 2017). It is not possible for a single person to conduct a research
therefore a team is required in order to investigate the topic and achieve the objectives of the
project so that various activities that needs to be conducted can be performed aptly.
Financial Resources: The expenditure that has to be made in order to carry out a project is
the financial resources that are required for it to be accomplished (Nicholas, and Steyn,
2017). In order to complete the project on the topic selected a budget of £ 5900 is required so
that the requirements of the project can be met.
Quality management
Role Responsibility of Quality
HR manager The human resource manager will provide quality data regarding the effect of
globalisation on the human resource department of Amazon and will also verify
other data that has been collected so that the information collected to conduct
the investigation is valid.
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Operations
Manager
The operations manager will provide valuable data with respect to the effect of
globalisation on the operations department of Amazon, UK and will confirm the
data collected so that the result of investigation is authentic.
Marketing
Manager
The manager of the marketing department of Amazon, UK will provide valid
data so that the effect of globalisation on the department can be ascertained and
the data collected for investigation is genuine.
Project
Manager
The project manager will be accountable for supervising the so that the activities
of the project can be accomplished properly. This will make sure that the
performance of the participants is checked at various intervals such that the
objectives of the project can be achieved.
Team Leader The team leader will motivate the members of the project so that they can
achieve the goal that has been set with respect to the project and it is completed
in the stipulated time.
Table 4: Quality Management Plan
(Source: Created by the researcher)
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Produce a work breakdown structure and a Gantt chart to provide timeframes and stages
for completion.
Work Breakdown Structure
Number Activities
Commencement
Date Duration
Conclusion
Date
1.0 Initialising the project
01-05-19 10 11-05-19
1.1
Gathering the resources available
for the project 01-05-19 2 03-05-19
1.2
Conduct investigation on a small
scale
03-05-19 3 06-05-19
1.3
Reorganising the data collected
through primary research 06-05-19 3 09-05-19
1.4 Analysing the project
09-05-19 2 11-05-19
2.0 Improve the research
11-05-19 20 31-05-19
2.1
Gain data that is applicable for the
research 11-05-19 3 14-05-19
2.2
Gather quantitative data and
improve it 14-05-19 8 22-05-19
2.3
Gather qualitative data and
improve it
22-05-19 4 26-05-19
2.4
Devise apt strategies to achieve the
objectives of the project 26-05-19 2 28-05-19
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