Organizational Behavior Report: BTEC Level 5, Unit 12, May 2021

This report delves into the realm of organizational behavior, examining its impact on business performance through a case study of Marks and Spencer. It begins with an introduction to the field and provides a clear explanation of what constitutes an effective team, highlighting the importance of both soft skills (communication, self-discipline) and hard skills (technical expertise, relevant qualifications). The report then explores the application of key concepts and philosophies of organizational behavior, focusing on activity and environmental factors, as well as leadership attitudes and styles. Different leadership styles, including autocratic, democratic, and laissez-faire, are discussed in relation to their impact on employee motivation and organizational success. The report concludes by emphasizing the significance of understanding and managing organizational behavior for fostering harmony and achieving business objectives, supported by relevant references.