Organizational Behavior Report: BTEC Level 5, Unit 12 Analysis

This report provides an in-depth analysis of organizational behavior, focusing on the differences between effective and ineffective teams. It explores key concepts and philosophies, including the application of Belbin typology to understand team roles within an organization. The report examines the role of leadership in managing conflicts and maintaining organizational productivity, with a specific focus on the Harrods case study. It discusses the use of the Path-Goal Theory to address conflicts and improve employee motivation. The report also delves into leadership styles, emphasizing the achievement leadership style and its impact on achieving both personal and organizational goals. The conclusion summarizes the key findings, highlighting the importance of effective teams and the role of leadership in resolving organizational challenges.

Organizational Behavior

Table of content
 Introduction
 Effective team as opposed to ineffective team
 Concepts and philosophies of organization behavior
 Conclusion
 References

Introduction
Organization is made up with number of people
and resources which are used to run a business
effectively. Collection of people is consider as a
team who works together and put efforts to attain
the business goals. There are different types of
team effective and ineffective who perform
different role in organization

Effective team as opposed to ineffective team
Team – The collection of people which are
formed to complete the common task is
consider as a team. If an organization is having
good team members then only it can perform
well that helps to attain the business goals
effectively.

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The difference between effective and ineffective team is defined as:
Basis Effective Ineffective
Meaning Collection of people works together in order
to attain business objectives and increasing
profitability.
All members of team works separately and do
not get involved in business activities that
reduces organisational productivity.
Problem solving
skills
In Harrods, team members are having
problem solving skills, passionate, team
workers, implementer and coordinating
skills.
There is lack of communication, coordination,
team work and problem solving skills that can
be reduce the profitability.

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The management of Harrods are using Belbin typology to understand the role of their team that
are defined below:
 Action oriented:
 Shaper: The team member are playing a role of shaper by accepting challenges that
helps to improve performance.
 Implementer: The team of Harrods company implement the management plan with
the help of leaders that helps to work accordingly.

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People oriented:
 Coordinator: To complete any task and sharing information coordination
is important that are used to share ideas.
 Team worker: In chosen organization, people are working as a team who
get support and direction from its leaders to face the problems and accomplish
goals.

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Thought oriented:
 Monitor evaluator: All individual and team
members evaluate their own performance by
implementing strategies that helps to make a successful
business.
 Specialist: In chosen organisation team leaders
assign the work among employees as per their
specialisation and experience that helps to attain the

Concepts and philosophies of organization
behavior
Organizational behavior is the total of beliefs, values, customs and ideologies that are used to
increase productivity and profitability effectively. The leaders of any corporation need to
understand the characteristics and capabilities of employees so, situation can be handle easily.
Leaders are those people who understand the requirement of organisation and problems of
employees then give their suggestions in order to solve problems. This help in smooth flow of
operations and achievement of goals.