Roadmap to a Modern Workplace: Key Considerations for Tesco PLC

This report investigates the key considerations for building a roadmap to a modern workplace, focusing on Tesco PLC. It begins with an introduction to the challenges posed by the COVID-19 pandemic and the need for workplace transformation. The research methodology employs a positivism research philosophy and a deductive approach, utilizing quantitative methods and survey strategies. Data is collected through questionnaires from Tesco employees and analyzed to assess the impact of COVID-19 on accelerating workplace transformation. The findings cover awareness of workplace transformation, its importance for retailers, its impact on profitability, and specific changes like remote working and digital transformation. Key considerations for building a roadmap include digital technologies, effective communication, virtual assistance, and flexible workplace approaches. The report concludes with recommendations for Tesco to enhance competitiveness in the retail industry through a modern workplace environment.

Unit-11 Research Project
What are the key considerations for building a roadmap to a modern workplace?
Title: What are the key considerations for building a roadmap to a modern workplace?...............3
Introduction......................................................................................................................................3
Research Methodology....................................................................................................................4
Data analysis and Discussion...........................................................................................................9
Analysis of collected facts......................................................................................................9
Interpretation of data............................................................................................................11
Reflection.......................................................................................................................................21
References......................................................................................................................................22
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Title:What are the key considerations for building a roadmap to a modern workplace?
Introduction
The outbreak of COVID-19 has disrupted each and every business sector around the globe. This
pandemic created number of challenges in front of business environment in terms of managing
consumers, employees, supplier network etc. It has been analysed that Covid-19 crisis generated
many challenges in front of business organization to manage workforce needs and demand.In
order to overcome the negative impact of this crisis it is essential to emphasise on the need of
workplace transformation with the help of undertaking use of different tools and technologies to
enhance effectiveness of modern business environment.This not only helps in proper
management of employees but also helps in assuring their self development entries business
environment.It is essential for organization to assure long term growth and profitability along
with providing maximum level of satisfaction to customers.In this workforce transformation
plays important role that will add organization to assure higher growth and profitability in
industry. The present research conducted on Tesco plc which is operating as British
multinational grocery in journal merchandise retail organization was founded in the year 1919
and operating in retail industrial sector. Company offers wide range of product and services to
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customers with having a wide scale of employees around the different location. The present
research is conducted to identify the impact of Covid-19 on accelerating the workplace
transformation within the modern workplace environment. The present research include in depth
discussion with the help of literature review data analysis and recommended practices and
journal reflection is being included in present research.
Research Aim
To analyse the impact of Covid-19 on accelerating the workplace transformation within
the modern workplace environment. A study on Tesco.
Research Objectives
 To analyse the concept of workplace transformation in an organisation.
 To access the impact of Covid-19 on accelerating the workplace transformation of Tesco.
 To examine the different key consideration used for building up a roadmap and reduce
the impact of Covid-19 within modern workplace environment.
Research Questions
 What is the concept of workplace transformation in an organisation?
 What are the impact of Covid-19 on accelerating the workplace transformation of Tesco?
 What are the different key consideration used for building up a roadmap and reduce the
impact of Covid-19 within modern workplace environment?
Rationale
The rationale for choosing workplace transformation within the business environment is related
to most effective and necessary for the companies. This change needs inside the company as it
will be useful for the organization to take on various techniques for make a guide and make
development inside the business climate (Briken, Chillas and Krzywdzinski, 2017). Work
environment change is one of the reevaluating or adaptable methodology for obliging different
work, working climate and the utilization of innovation inside the business climate. Then again,
scientist gain individual experience through various sources and handling strategies. While
directing examination and improve their abilities like correspondence, public talking, show and
oversee more compelling organizations in more viable manner. It is fundamental to talk about
dynamic this subject since, it gives inside data of work environment data and the technique
which are needful during a period of work change to upgrade hierarchical efficiency.
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Research Methodology
Research mythology is defined as a procedure or technique that is being duly undertaken to
analyse and identify information associated with a specific topic (Snyder, 2019). It plays
important an important role as it gives investigators an ability to have a detailed plan that helps
in smoothly conducting research. Concerningthe current investigation, the research onion model
has been used to ensure proper selection of and choice of a research method and proper
justification for their use.
Figure 1: Research Onion, 2020.
Research Philosophy-
Research philosophy in define as a belief about the manner in which data about a
phenomenon is required to be gathered and evaluated.There are mainly different types of
research philosophies that are Positivism, interpretivism, Pragmatism and Realism which helps
researcher to accomplish overall research aim in well defined and effective manner (Pandey and
Pandey, 2021).In context with present research investigator has undertaken the use of positivism
research philosophy to fulfill the research.The main reason behind taking advantage of this
method is that it lead to the nature of investigation that helps in supporting practical and
scientific manner of study to fulfill set objectives in effective manner.
Research approach-
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Research approach is mainly termed as a procedure and plan for research.These are
mainly inclusive of steps from broad assumption to detail methods of data analysis collection and
interpretation.There are mainly two forms of research projects which are inductive and deductive
out of which to fulfill aims and objectives on present research investigator undertaking the use of
deductive approach (Nayak and Singh, 2021).The primary justification behind taking advantage
of this method is that it effectively coordinates with research philosophy of positivism
research.In addition to this another justification to undertake use of this method is that it is based
on fact which helps in providing better testing in canning of numeric fantabulous figures.This
will help in accomplishing overall research goals in an efficient way,
Research strategy-
Research strategy mainly offers overall direction of research which are inclusive of
process by which research is conducted.It is one of the most important aspect of research
methodology and acts entire design and framework on investigation which is mainly based on
the selection of resource strategy which are inclusive of observation action research,
experiments, survey, empirical research (Babii, 2020).Among all these research strategies
investigator has undertaken use of survey.The primary justification behind taking advantage of
this method is that it helps in accumulating sufficient sample size and collect data from large
number of population and help in drawing valid outcome.
Choices of method-
Quantitative and qualitative are mainly two forms of research method which help investigator to
fulfill overall aims of research in effective manner.In order to fulfill objectives for present
research investigator has undertaken the advantage of quantitative nature of research method
(Willmott, 2020).The primary justification behind taking use of this method is that it effectively
helps in facilitating collection of data and information in statistics and numerical way and further
present them in effective manner.In addition to this with the help of taking advantage of this
method researchers have advantage of presenting data and collected facts in an attractive and
systematic way with the help of charts and tables.
Data collection and analysis-
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It has been analysed that there are mainly 2 sources from where data can be gathered
which are inclusive of primary and secondary.In order to fulfill present research aims and
objective investigator has undertaken use of both primary and secondary source of data
collection method in order to have relevant in set of sources to collect data.In context with
primary research methods investigators collected authentic and first hand data directly from
selected participants and further analyse them with the help of taking advantage of pie charts and
tables.While on the other hand in contacts with secondary data investigator has selected the
advantage of analysing past findings as well as research work and further analyse them with the
help of undertaking use of literature review in a systematic manner.
Sampling-
Sampling is mainly defined as the statistical process that is being utilised in present
research with the help of selection of appropriate sample size of a larger number of population.In
this investigator has selected the advantage of random sampling size method in with sample size
of 40 participants has been selected (Säfsten and Gustavsson, 2020).These are employees of
company the main justification behind selecting them as respondent is that they are having
efficient and relevant information associated to the topic which helps in enhancing effectiveness
of research.While in terms with taking use of primary data to collect information investigator
assures took fulfil research aim in unbiased manner as it helps in providing equal chances to all
the selected participants in this investigator has selected the use of questionnaire to collect
primary set of data.
Thus according to the abovementioned analysis it has been analysed that in order to fulfill
present research aim on the impact of COVID-19 on accelerating the workplace transformation
within the modern workplace environment a study on Tesco, investigator has undertaken the use
of appropriate research philosophy, approach, strategy method (Dodds and Hess, 2020). data
collection, analysis and sampling technique.With the help of taking advantage of these methods
investigator aim towards accomplishment of research in effective manner while drawing valid
conclusion.
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Questionnaire
Q1) Are you aware of the concept of workplace transformation?
a) Yes
b) No
c) Neutral
Q2) As per your opinion do you think, modern workplace environmentis important for
retailers?
a) Yes
b) No
c) Neutral
Q3) According to your view point, does workplace transformation within the modern
workplace environment will help in increasing TESCO profitability?
a) Yes
b) No
c) Neutral
Q4) What is the impact of Covid-19 on accelerating the workplace transformation within
the modern workplace environment?
a) Positive
b) Negative
c) Neutral
Q5) According to you, in what way Covid-19 accelerate the workplace transformation of
Tesco?
a) Use of customer friendly approaches
b) Remote working system
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c) Digital transformation system
d) Strong collaborative practices in workplace
e) Virtual training
Q6) According to your view point, in what way Covid-19 affected TESCO workplace
environment?
a) Trend of work from home
b) Stress among workers
c) Interrupted work life balance
d) In-effective communication
Q7) What are the different key consideration used for building up a roadmap and reduce
the impact of Covid-19 within modern workplace environment?
b) Digital technologies
c) Effective communication network
c) Virtual assistance to employees
d) More flexible workplace approaches
Q8) What are the benefits of workplace transformation within the modern workplace
environment that TESCO can measure?
a) Increase in productivity and performance of employees
b) Low employee turnover
c) Better collaboration and communication
d) Increase in satisfaction of consumers
e) Increase in company’s profitability
Q9) Provide some recommendation, TESCO to develop modern workplace environment
implement to enhance competitiveness in retail industry.
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Ethics:
Ethics plays important role which helps in overcoming any form of challenges and issues
effectively and enhance research viability.In order to conduct present research objectives there
are some certain issues that can be faced by researchers these are inclusive of maintaining
privacy and authenticity of collected data (Al-Ababneh, 2020).In this to eliminate these forms of
ethical issues investigator has undertaken the advantage of BERA code of ethics and further
compliance with the Data Protection Act.The main reason behind taking use of this method is to
maintain privacy and authenticity of collected information and data.In addition to this
investigator offer facility to all the participants to withdraw at anytime during the research this
has been undertaken in order to respect their decision.
Data analysis and Discussion
Analysis of collected facts
Q1) Are you aware with the concept of workplace transformation? Frequency
a) Yes 30
b) No 5
c) Neutral 5
Q2) As per your opinion do you think, modern workplace environmentis
important for retailers?
Frequency
a) Yes 25
b) No 10
c) Neutral 5
Q3) According to your view point, does workplace transformation within
the modern workplace environment will help in increasing TESCO
profitability?
Frequency
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a) Yes 24
b) No 10
c) Neutral 6
Q4) What is the impact of Covid-19 on accelerating the workplace
transformation within the modern workplace environment?
Frequency
a) Positive 18
b) Negative 15
c) Neutral 7
Q5) According to you, in what way Covid-19 accelerate the workplace
transformation of Tesco?
Frequency
a) Use of customer friendly approaches 12
b) Remote working system 10
c) Digital transformation system 9
d) Strong collaborative practices in workplace 5
e) Virtual training 4
Q6) According to your view point, in what way Covid-19 affected TESCO
workplace environment?
Frequency
a) Trend of work from home 13
b) Stress among workers 11
c) Interrupted work life balance 7
d) In-effective communication 9
Q7) What are the different key consideration used for building up a
roadmap and reduce the impact of Covid-19 within modern workplace
environment?
Frequency
b) Digital technologies 11
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c) Effective communication network 13
c) Virtual assistance to employees 9
d) More flexible workplace approaches 7
Q8) What are the benefits of workplace transformation within the
modern workplace environment that TESCO can measure?
Frequency
a) Increase in productivity and performance of employees 8
b) Low employee turnover 7
c) Better collaboration and communication 6
d) Increase in satisfaction of consumers 7
e) Increase in company’s profitability 12
Q9) Provide some recommendation, TESCO to develop modern
workplace environment implement to enhance competitiveness in retail
industry.
Interpretation of data
Theme 1: Concept of workplace transformation
Q1) Are you aware with the concept of workplace transformation? Frequency
a) Yes 30
b) No 5
c) Neutral 5
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a) Yes b) No c) Neutral
0
5
10
15
20
25
30
35
30
5 5
Chart Title
Interpretation
As per the above graph it has been stated that 30 out of 40 respondence aware with the concept
of workplace transformation. According to these respondents workplace transformation is
defined as rethinking of flexible workspaces with the help of technology in various kinds of
strategies to transform workplace environment.While remaining 5 respondents did not aware
with this concept and another 5 respondents were neutral.
Theme 2: Modern workplace environmentis important for retailers
Q2) As per your opinion do you think, modern workplace
environmentis important for retailers?
Frequency
a) Yes 25
b) No 10
c) Neutral 5
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