BTEC HND in Travel and Tourism PPD Report: Bullying and Harassment

This report addresses workplace bullying and harassment issues within the context of the National Trust, as faced by its employees. It explores different types of harassment, including bullying, and their negative impacts on both individuals and the organization. The report highlights the importance of moral and equity values in motivating staff and increasing productivity. It emphasizes the roles of managers and employees in addressing these issues, including the use of communication channels and the implementation of laws and regulations. The report further discusses the need for identifying and managing bullying behaviors, offering solutions such as appropriate rules and regulations, and the right of employees to file complaints. It also touches upon communication strategies to resolve problems and the roles and responsibilities of both employees and managers in ensuring fair treatment. The assignment is based on a BTEC HND in Travel and Tourism Management Unit 23 Personal and Professional Development Level 5 course, and it includes an analysis of self-managed learning, lifelong learning approaches, skill assessment, and development planning.

For motivating staff and increasing productivity level, it
is essential to follow moral and equity values in
organisation. There is high level manager who
discriminate between staff with help of using harassment
and bullying that leads to negative impact on behaviour
of employees. For solving such issues, different laws
and regulation has been framed in order to assist interest
of employees towards organisation for better
development, growth and success.
Harassment- It is defined as different types of behaviours
of individuals such as offensive nature which humiliates,
demeans and embarrasses person. The manager of National
Trust faced such issues which leads to decline outcome of
business. This is also called as harming, disturbing, creating
problems, upsetting, threatening others. The respective
organisation faces various kind of harassment like sexual
and non-sexual that leads to create issues at business. It can
be managed by firm through implementing appropriate rules
and regulation and finding cause for it. The employee has
given right for filing complaints against them for getting
justice against them at organisation. For this,
communication is needed so that they can communicate
properly with their authority in order to get solution of
problems. Therefore, employees and manager has to play
various roles, duties and responsibilities to get fair treatment
against harassment.According to mentioned scenario, working employees
are going through bullying and harassment issues that
generate problems for achievement of goal and
objectives in an effective and efficient manner.
There are various types of issues that has faced by
organisation. They are mentioned below:
Bullying- This is referred as behaviour which is in
repeated nature that humiliates, harms, hurts both
physically and emotionally to individuals (Reeves, 2012).
It is considered as method of misusing power, harms and
continuous repeated nature. The employees working in
National Trust have faced issues of bullying behaviour
from high level authority or manager. For solving and
managing such issues they have to identify bullying
behaviours of other people working in organisation and
take best action for solving it in proper manner. In other
hand, employees have right to complain about bullying
behaviours of individuals to their managers with help of
communication channels. Apart from these, trade union
and laws has framed to help employees who are bullied by
organisation for different purposes.
Personal and Professional Development
INTRODUCTION
Communicate in a variety of styles and
appropriate manner at various levels