BUNI Travel: BMP4006 Recruitment Documents for Travel Consultant

This document contains a portfolio of recruitment documents for a Business Travel Consultant position at BUNI Travel, including a job description, person specification, job advertisement, a recruitment strategy plan, and a three-month staff development plan. It also provides a rationale for the choices made in the design of these materials, emphasizing the importance of effective recruitment strategies and well-designed documents for attracting and hiring the right candidate. The documents outline the responsibilities, requirements, and essential skills for the role, as well as the company's commitment to customer service and employee value. The recruitment strategy includes defining goals, forecasting hiring needs, creating ideal candidate profiles, and implementing a comprehensive selection process. The staff development plan focuses on communication skills, consulting projects, and management certifications to enhance the new starter's capabilities and career progression.

BSc (Hons) Business Management
BMP4006 People and Performance
Recruitment Documents
Semester 2
Submitted by:
Name:
ID

Table of Contents
INTRODUCTION......................................................................................................................3
MAIN BODY.............................................................................................................................3
A job description and person specification for the Business Travel consultant....................3
A job advert to help you in recruiting the Business Travel consultant..................................4
A plan outlining your recruitment strategy for obtaining the best candidate.........................5
A three-month staff development plan for the new starter....................................................6
Rationale for all the choices that have been made in the design of the above materials.......6
CONCLUSION..........................................................................................................................9
REFERENCES.........................................................................................................................10
Books and Journals:.............................................................................................................10

INTRODUCTION
This report aims to produce some important recruitment documents which are
necessary for the purpose of recruiting individuals in the organisation (Klassen and et.al.,
2021). In this context, BUNI travel will be the undertaking and there is a vacancy for a
business travel consultant and the organisation is deciding on a higher new consultant. For
that purpose, it is important for the HR manager of the organisation to produce a portfolio of
documentation which include all the important documents such as job description, person
specification, job advertisement, etc.
MAIN BODY
A job description and person specification for the Business Travel consultant
Job description
Job description-BUNI Travel
Job Title: Travel Consultant
Department: BUNI Travel
Report to: HR Manager
Location: Bolton, United Kingdom
Position Purpose: For providing a high level of customer service and increase sales
Responsibilities:
 Research and explore new locations for clients
 Research for the specifications and wishes of clients
 Plan and organize travels packages
 Increase higher retention level of consumer through best customer service
Candidate requirements:
 Working experience as a travel consultant
 Customer oriented approach
 Excellency in software related to the travel
 Proficiency in English
Person specification

Business Travel Consultant
CATEGORY ESSENTIAL DESIRABLE
Skills, Knowledge and
Aptitudes
 Excellent
organisational skills
 Excellent
communication skills
 Excellent negotiation
skills
 Best customer
service provider
 Ability to encourage
a team in teamwork
 Good business skills
Qualifications and training  Educated in the
related course
Experience  Past experience in
business travel
consultant
 Experience in
managing software
 Stakeholder
management
 Understanding of
tools of marketing
Disposition  Able to work in
collaborative
situations
 Strong motivation
 Good sense of
humour
 Enjoy travelling
A job advert to help you in recruiting the Business Travel consultant
Job advertisement
Job advertisement
Job title: Business Travel Consultant
Job location: Bolton, United Kingdom
Responsibilities:
 Researching various destinations
 Diagnosing the wishes and specifications of clients
 Organizing the travelling package

 Handling all unforeseen problems
 Providing best customer experience
Requirements:
 Possess basic skills that include communication, time management, problem
solving, etc.
 Degree in hospitality, travel and tourism field
 Proficiency in English and native language
 Ability to handle crisis
Company and benefits:
BUNI travel is found to be the local travel agent that based in Bolton. We have operated
our business with the consideration of customer oriented approach and always focusing on
providing value to our staff.
Applying instructions:
Interested candidates should mail their resume on our email id i.e.
[e-mail].
A plan outlining your recruitment strategy for obtaining the best candidate
The strategy related to the recruitment of best candidate in BUNI Travel is mentioned
below that helps to show how an organisation will go for recruiting candidates:
Step 1 Defining goals
Step 2 Forecasting hiring needs
Step 3 Ideal candidate profiles
Step 4 Employee value proposition
Step 5 Recruitment marketing strategy
Step 6 Selection process
Step 7 Onboarding process
Step 8 Tools and technology
Step 9 Recruitment budget

A three-month staff development plan for the new starter
The steps are mentioned below related to the three month staff development plan for
the new starter:
 An internship
 Work on communication skills
 Receive various small consulting projects
 Become a junior consultant
 Increase sales of travelling packages
 Receive management certifications
 Apply for higher job authority and position
Rationale for all the choices that have been made in the design of the above materials
It is very important for the HR manager that they need focus on effectively arranging
all the documents which are required for hiring an individual in the organisation. The hiring
of candidates is found to be a very responsible job for the employee because the future of the
organisation depends on that employee (Zenz and Leibold, 2020). The hiring of candidates is
not an easy job for any individual because it is found that organisations believe that
employees are the key elements of the success and growth of any organisation. That's why
the recruitment plan and strategy should be very effective and according to the needs of the
company. The arrangement of materials which are necessary for the organisation when they
hire an individual should be very effectively designed and placed so that companies are able
to recruit the right person in the organisation (Bujaki and et.al., 2021). The first document in
order to recruit any candidate in the organisation is a job description and person specification.
But before that, it is important for the HR manager to identify and analyse the needs of an
organisation related to human resources so that they can design the right candidate for job
advertisements or any other material.
In this report, the manager is arranging and designing documents for the business
travel consultant. So, it is important for the HR manager of an organisation to design the job
description and person specification in the right manner. It is very important to understand
that a job description is found to be a very important material which is found in a written
form that describes the general task and duties related to the position. The position is a
business travel consultant and for this position, it is very important for an organisation to

ensure that a person should be engaged in selling and arranging accommodations,
transportation, trips, tours, etc. for travellers. As a consultant, there are many rules and
responsibilities a person needs to be played an individual in the organisation (Wosiak, 2021).
It is important for the HR manager to consider all the important roles and responsibilities
related to the travel consultant should be effectively identified and analysed when they are
designing any material related to the hiring of a travel consultant. The job description is
necessary and it is chosen for the purpose of describing the requirements and responsibilities
of a position in the organisation. It is generally used in the organisation and that's why it is
designed only because of remind that this job is required to fulfil.
The duties which are mentioned in the job description and job advertisements are
research and exploration of new locations, research for identification of the clients' wishes
and specifications, organising best travel packages, providing high customer service in order
to increase the experience, etc. These all are the important duties and responsibilities which
are mentioned in the job advertisement and job description (Mirhosseini, Tajik and
Bahrampour Pasha, 2021). The reason behind choosing these responsibilities is that the
candidate who applies for the job of business travel consultant should understand that these
are the job duties which will be performed by the candidates. As a business travel consultant,
it is a duty of the candidate they should research the new locations for travelling so that they
are able to attract more and more customers to they are organized. Every customer wants to
get a new experience and that's why it is the first informers' responsibility of the business
travel consultant that it should find new locations and explore them. This is the reason that
this responsibility is mentioned in the job description and advertisement. One important
responsibility which is mentioned is planning and organising the travelling packages. It is
very obvious that the basic and main duty of the travel consultant is to design the travelling
packages for the travellers. There is no other comment is required for mentioning why these
responsibilities choosing because it is the job of the travel consultant to plan and organise the
trips for their travellers. It is very important for the travel consultant to diagnose the clients'
wishes than only they will be able to plan and organisational travelling packages (Junaid,
Siddique and Baig, 2018). That's why these duties mentioned and the job advertisement and
job description.
It is important to note that person specification is an important document because it
provides an overview to the candidates which are interested in applying for the jobs. The
person specification is found to be very important because, with the help of person

specification, the candidates are able to know what the requirements of the organisation
before applying for the job are. It is found that every organisation has different requirements
and that's why it is important to mention the requirements with the help of personal
specifications. The requirements are also mentioned in the job advertisement and job
specification but the person specification provides a detailed overview that what an
organisation wants to get an essential requirement and what is desirable for the company
(Short, Zachary and Ketchen Jr, 2018). In the person specification, it is found that there is a
discussion of skills which are essential to poses by the individual who is ready to apply for
the job of a travel consultant. Essential skills included communication, negotiation,
organisation, etc. These are the very common skills which are really very important to
possess in the candidate who is applying for the job of business travel consultant or any field.
It is very important to understand that without communication, there is no job that can
be performed and that's why it is mentioned in the person specification that the business
travel consultant should have effective communication skills. It becomes more important in
the job of business travel consultants because it is the daily work of consultants to
communicate with their clients in order to identify and diagnose their specifications and
wishes. In addition to this, desirable skills are also mentioned in which the ability to
encourage teamwork is mentioned. It is necessary to understand that each organisation has
made a team so that they can achieve project aims and objectives. It can be possible only
when an organisation has a good team and they are ready to work in teamwork. So, if they get
this type of candidate then it is very good for the organisation and they can easily achieve the
goals and objectives.
In addition to this, it is also identified that there will be a discussion of qualifications
in which a degree is required in the hospitality field because a business travel consultant
should possess the knowledge related to the hospitality industry that only they are able to
work in this industry (Slavnitsky, 2021). There is also a discussion of experience which is
necessary to write in the person specification because a candidate who is applying for the job
of business travel consultant then they should understand that it is important for them to have
an experience in this field. It is necessary to have experience as a travel consultant whether
they were in a small organisation but still it is important. With the help of having experience,
the organisation is able to get the best candidate for their company.

There is a plan which is written in the above material is related to the recruitment
strategy for obtaining the best candidates in the organisation. It is important to understand
that recruitment started should be designed by an organisation then only they are able to get
the best candidates for the company. Without the development of a business recruitment
strategy, it is not possible for an organisation to identify and recruit the best candidates and
this is the main reason that it is mentioned in the steps which become easy to follow. The first
app included in the recruitment strategy is defining goals. It is very clear that an organisation
should define the goals and objectives in the recruitment strategy than only they will get the
best candidates. Along with this, a three months staff development plan is designed for the
new starter because an organisation should know what will be done with the individual. It
helps them to achieve their goals and objectives. In the 3-month staff development plan, a full
package of their training is mentioned with the inclusion of some important certificates which
helps them to improve their profile for the higher job positions. These all are mentioned
because it helps to increase their capabilities.
CONCLUSION
It is analysed from the above discussion that an individual needs to focus on
improving their skills and knowledge if they want to get a job in the reputed organisation
because every day the requirement for the job is increasing. In addition to this, it is also
analysed that the manager of an organisation is being a very important role because they are
responsible for all the documentation which are required in the job. This report included all
the important documents such as job description, job advertisement, person specification,
recruitment strategy, etc.

REFERENCES
Books and Journals:
Bujaki, M.L., and et.al., 2021. Conflicting accounts of inclusiveness in accounting firm
recruitment website photographs. European Accounting Review, 30(3), pp.473-501.
Junaid, Z.B., Siddique, M. and Baig, M., 2018. An Analysis Of Rater Error In Recruitment
And Selection Process Of IT Organizations. Pakistan Journal of Applied Social
Sciences, 8(1), pp.91-109.
Klassen, R.M., and et.al., 2021. Examining teacher recruitment strategies in England. Journal
of Education for Teaching, 47(2), pp.163-185.
Mirhosseini, S.A., Tajik, L. and Bahrampour Pasha, A., 2021. Policies of English language
teacher recruitment in Iran and a glimpse of their implementation. Pedagogy,
Culture & Society, pp.1-19.
Short, J.C., Zachary, M.A. and Ketchen Jr, D.J., 2018. Entrepreneurial orientation rhetoric
and franchise system size: The moderating role of military veteran
recruitment. Journal of Business Venturing Insights, 10, p.e00097.
Slavnitsky, N.R., 2021. Recruitment in 1710–1711 and Distribution of Recruits to the
Garrisons of Northwestern Russia. Vestnik Volgogradskogo Gosudarstvennogo
Universiteta. Serii︠a︡ 4, Istorii︠a︡, Regionovedenie, Mezhdunarodnye
Otnoshenii︠a︡, 26(1).
Wosiak, A., 2021. Automated extraction of information from Polish resume documents in the
IT recruitment process. Procedia Computer Science, 192, pp.2432-2439.
Zenz, A. and Leibold, J., 2020. Securitizing Xinjiang: Police recruitment, informal policing
and ethnic minority co-optation. The China Quarterly, 242, pp.324-348.