BUNI Travel: Improving Performance with HR Tools & Wellbeing

This report analyzes Human Resource Management within the context of BUNI Travel, a small organization aiming to improve its organizational performance. It discusses various HR tools and techniques such as leadership, incentive systems, performance evaluation, and HRIS/Zoho People software, highlighting their role in enhancing employee productivity and overall organizational success. The report also emphasizes the significance of employee wellbeing, including fostering loyalty, engagement, and a positive work environment, in boosting motivation and performance. Furthermore, a PESTLE analysis is conducted to assess the external factors impacting BUNI Travel, covering political, economic, social, technological, legal, and environmental aspects, providing a comprehensive overview of the challenges and opportunities the company faces.

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Table of Contents
Introduction.................................................................................................................................................3
Discuss tools and techniques that will help to improve organizational performance...............................3
Role of employee wellbeing in improving motivation and performance.................................................5
PESTLE analysis.....................................................................................................................................7
Conclusion...................................................................................................................................................9
References.................................................................................................................................................10
Appendices................................................................................................................................................11
Pestle analysis........................................................................................................................................11

Introduction
Human resource management is related to hiring, selecting, training, motivating
individuals in order to accomplish the goal of the company. It is important for every company to
manage workforce efficiently to attain pre-defined organizational goals. Human resource plays a
vital role in ensuring the success and growth of the company (Macke and Genari, 2019). The
present study is based on changing dynamics of human resource management. For the current
project, BUNI Travel is being considered. It is a small organization with limited number of
employees. The organization is looking forward to adopt new and effective tools to manage
human resources within the company. The report will cover tools and techniques which will help
in improving the organizational performance. Further, role of wellbeing of employees in
enhancing motivation and performance will also discuss in the following study.
Discuss tools and techniques that will help to improve organizational performance
Organizational performance is moreover based on the competency of staff. Here, human
resource management tools and techniques are developed to maintain higher level of
performance of employees. These tools are not only helpful in evaluating the performance of
human resources but also provide scope to enhance productivity. By effective implementation of
HR tools and techniques, it is possible to improve the efficiency of workforce. It will motivate
employees to work effectively for the success of the company. Employee performance is directly
associated with the organizational performance (Stewart and Brown, 2019). HR tools and
techniques play a crucial role in improving the performance level of workforce which further
lead the organization towards success and growth. In the given case scenario, the company is
operating on the basis of traditional HR practices. Here, the company is looking forward to
implement recent HR tools & techniques for ensuring success in current competitive
environment.
Techniques
Leadership: It is a crucial technique that is often used by managers to guide employees in
suitable way. Leaders provide guidance, support to followers at each and every stage. They make
sure that employees fulfill the work with greater efficiency. For this purpose, leaders maintain
proper communication with teammates. They not only take the suggestions of employees but

also implement those suggestions if they are effective. In case of BUNI travel, they can use this
technique (Mone and London, 2018). Here, it is required to provide proper guidance to
workforce so that they can work appropriately. It will help the company to attain the set goals
and also improve the organizational performance at the same time.
Incentive System: Incentives always encourage employees to put utmost efforts in order
to ensure the success of the business entity. Under this, incentives are given to the employees as
per their level of performance. Generally incentives are based on the targets. If employees attain
the set target, they are awarded with incentives as a positive reinforcement. It is analyzed that
incentive is a crucial HR technique that is directly related to performance of workforce (Masri
and Jaaron, 2017). In context of BUNI travels, they need to maintain an appropriate incentive
system. It will stimulate employees to perform well in favor of the company. In order to gain
high incentives, employees will perform well that will eventually enhance the performance of the
organization.
Performance evaluation: For maintain high level performance of employees, it is
important to evaluate their performance in timely manner. Performance evaluation helps
employees to know their current position so that they can make improvement in the future period
of time. In this regard, benchmarks are set by the organization so that employees can improve
their performance accordingly (Nieves and Quintana, 2018 (Mehralian and et. al., 2017). In
reference of BUNI travel, it is imperative for the entity to evaluate the performance of workers.
It will help to arrange suitable training and development programs so that the overall
performance of the organization can be improved.
Tools:
In current world, technological advancements have been introduced in every sector. Even
HR is one of the crucial fields wherein ample of software tools are used so that the data of the
employees can be maintained efficiently. In this context, certain tools are mentioned below:
Human resource information system: It is the highly used software in the field of human
resource management. In most cases, HRIS maintains the basic functions which are required for
completing the process of Hr management effectively. It has a system to maintain time and
attendance, learning & development etc. It is a suitable tool to manage the workforce of nearly

30 to 50 people (Guest, 2017). In case of BUNI travel, it is appropriate to use this tool as they
are working with limited number of the people. In this situation, they can easily maintain the data
of workforce by implementing this tool. It will help in bringing efficiency and influence the
organizational performance positively.
Zoho people: It is a cloud based HR management tool which is used by the organizations so
that they can manage the data of employees appropriately. It can be used by small organizations
and can be applied in large enterprise as well. It allows HR managers to track the leaves, manage
timesheets, and manage performance appraisal and more (Soriano and et. al., 2020).Additionally,
it will allow HR managers to spend their time on focusing on work related matters. In reference
of BUNI travels, they are required to use this HR management tool. This tool will assist HR
managers in order to maintain the data of employees appropriately to minimize the hassles.
Role of employee wellbeing in improving motivation and performance
Employee wellbeing is about maintaining positive environment at work place. Main aim
of this is to facilitate higher productivity and profitability in organization. The employee
wellbeing is not about only physical wellbeing rather it focuses on the holistic wellbeing and
development of workforce. Under this, it is ensured that employees get such an environment
where they feel engagement and satisfaction. It is identified that employee wellbeing improved
the performance and productivity of individuals. It minimizes the absenteeism; enhance
engagement which further motivate them in order to work efficiently. In this context role of
employee wellbeing in enhancement of motivation and performance is mentioned below:
Keep employees loyal to business: If the business offer perks such as suitable health
plan, nutrition program and more, it enhances the value of employment. It allows employees to
stay loyal for the company. They start to appreciate the workplace and enjoy to spend time in
office. Here, employees are likely to put significant efforts for the success of the business entity.
In addition to this, they stay with the business entity for longer period of time (Boyd and et. al.,
2018). In case of BUNI travel, wellbeing of employees will help the company in maintaining
loyalty among workforce. By this, they can also motivate workforce to work efficiently for the
success of the entity.

Improve employee engagement: Wellbeing makes employees happier while working in
the company. Due to this, they are not likely to leave that organization. It enhances the
engagement level of workforce. They get more attached towards vision, mission and goals of the
entity. In addition to this, healthy work environment plays an important role in keeping
employees engaged. It motivates employees and also positively affects their performance level.
In case of BUNI travel, they take care of workforce by providing them a healthy work
environment. By this way, they are able to maintain high engagement of employees in working
practices of the entity.
Improve business reputation: In current time, it is important to consider the health of
employees superior. By demonstrating concern towards health and wellbeing of employees, it is
possible to improve the reputation of the business entity. It helps to retain employees for longer
period of time. In addition to this, maintaining positive environment also helps in attracting
talented people towards company (Choi, Tran and Kang, 2017). In context of BUNI travel,
they can easily enhance the goodwill of business by maintaining healthy and positive
environment. This will help the company in retaining the existing workforce. In addition to this,
wellbeing of employees will allow the organization in maintaining high level of employee
motivation at workplace.
Make employees more productive: Employees who get positive work environment are
likely to perform better for the success of the entity. If workers receive healthy and nutrion food,
healthy work environment, it improves their overall productivity. Taking care of employee
improves their level of productivity and also ensures the success of the company. In reference of
BUNI travel, they can easily enhance the productivity of work force by maintaining healthy
atmosphere at workplace. It will improve the productivity and performance of employees that
will lead the company towards growth and development.
With the above stated points, it is analyzed that employee wellbeing is crucial in order to
keep them motivated and efficient. When employees receive a positive environment, it stimulate
them to work hard for the success of entity. They put significant efforts so that the organization
can attain pre-defined goals. Motivated employees are likely to work efficiently for the
betterment of the entity. Here, positive atmosphere also improves the performance of workforce.

Therefore, wellbeing of employees plays a vital role in motivation and performance
enhancement.
PESTLE analysis
This is a tool which is often used by companies so that they can assess the external
environment. It is the study of different elements that are present in the outside environment but
cannot be controlled by the organization. In reference of BUNI travel, Pestle analysis of the
entity is mentioned below:
Political Factors: It is related to political conditions of a country. It comprises government rules,
regulations, political environment of a nation and more (Zahari and Romli, 2019). In context of
BUNI travel, they are benefitted with limited restrictions on international travel. Now,
government of different countries have been minimized the complexities and formalities for
travel. It is a crucial business opportunity for the respective company
Economical factors: In this, elements such as inflation, demand, supply, disposable
income and more are included. In present time, COVID-19 has been proved one of biggest
obstacle in travel. It affected the business of BUNI travel. Due to the impact of pandemic, the
revenue of the company got highly affected.
Social Factors: now, travel is being considered as a trend or fashion. People are likely to go for
travels so that they can click the picture and post it over the social media platform. It is important
for BUNI travels to understand the changing preferences of people and make suitable
arrangements accordingly (Nashiruddin and Susanti, 2021).
Technological Factors: To survive in the current environment, it is imperative for
BUNI travel to implement advance and unique techniques in business. It will help the
organization to provide a memorable experience to travelers.
Legal Factors: Being in travel industry, BUNI travel is required to follow the rules
and regulations prepared by government of different countries regarding travel and tourism. In
addition, they also need to follow the general legislations such as health and safety law, equality
act and more.

Environmental Factors: In this context, the respective company needs to follow the
environmental legislations. They need to follow suitable practices in order to minimize the
pollution and environmental issues (Tan, Chew and Hamid, 2017).

Conclusion
It is concluded that human resource management is developing constantly. The above
report is based on BUNI travel which is looking forward to adopt recent HR techniques and
tools in order to improve the organizational performance. It is analyzed that leadership, proper
communication, incentive system, performance evaluation, HIRS and more are some crucial HR
management tools and techniques that are will help organization to improve the performance
effectively. It is concluded that wellbeing of employees is crucial for motivation and improving
performance.

References
Books and journals
Boyd and et. al., 2018. Sense of community, sense of community responsibility, and public
service motivation as predictors of employee well-being and engagement in public
service organizations. The American Review of Public Administration, 48(5), pp.428-
443.
Choi, S.B., Tran, T.B.H. and Kang, S.W., 2017. Inclusive leadership and employee well-being:
The mediating role of person-job fit. Journal of Happiness Studies, 18(6), pp.1877-1901.
Guest, D.E., 2017. Human resource management and employee well‐being: Towards a new
analytic framework. Human resource management journal, 27(1), pp.22-38.
Macke, J. and Genari, D., 2019. Systematic literature review on sustainable human resource
management. Journal of cleaner production, 208, pp.806-815.
Masri, H.A. and Jaaron, A.A., 2017. Assessing green human resources management practices in
Palestinian manufacturing context: An empirical study. Journal of cleaner
production, 143, pp.474-489.
Mehralian and et. al., 2017. TQM and organizational performance using the balanced scorecard
approach. International Journal of Productivity and Performance Management.
Mone, E.M. and London, M., 2018. Employee engagement through effective performance
management: A practical guide for managers. Routledge.
Nashiruddin, M.I. and Susanti, Y., 2021. The impact of dynamic business environment on the
competitive advantage of halal tourism operators in Indonesia. In Synergizing
Management, Technology and Innovation in Generating Sustainable and Competitive
Business Growth (pp. 220-224). Routledge.
Nieves, J. and Quintana, A., 2018. Human resource practices and innovation in the hotel
industry: The mediating role of human capital. Tourism and Hospitality Research, 18(1),
pp.72-83.
Soriano and et. al., 2020. The role of employees’ work patterns and office type fit (and misfit) in
the relationships between employee well-being and performance. Environment and
Behavior, 52(2), pp.111-138.
Stewart, G.L. and Brown, K.G., 2019. Human resource management. John Wiley & Sons.
Tan, L.H., Chew, B.C. and Hamid, S.R., 2017. A holistic perspective on sustainable banking
operating system drivers: A case study of Maybank group. Qualitative Research in
Financial Markets.
Zahari, A.R. and Romli, F.I., 2019. Analysis of suborbital flight operation using
PESTLE. Journal of Atmospheric and Solar-Terrestrial Physics, 192, p.104901.

Appendices
Pestle analysis
Political Factors It is related to political conditions of a
country. It comprises government rules,
regulations, political environment of a nation
and more. In context of BUNI travel, they
are benefitted with limited restrictions on
international travel. Now, government of
different countries have been minimized the
complexities and formalities for travel. It is a
crucial business opportunity for the respective
company
Economical Factors In this, elements such as inflation,
demand, supply, disposable income and more
are included. In present time, COVID-19 has
been proved one of biggest obstacle in travel. It
affected the business of BUNI travel. Due to
the impact of pandemic, the revenue of the
company got highly affected.
Social Factors Now, travel is being considered as a
trend or fashion. People are likely to go for
travels so that they can click the picture and
post it over the social media platform. It is
important for BUNI travels to understand
the changing preferences of people and make
suitable arrangements accordingly.
Technological Factors To survive in the current environment,
it is imperative for BUNI travel to

implement advance and unique techniques in
business. It will help the organization to
provide a memorable experience to travelers.
Legal Factors Being in travel industry, BUNI travel
is required to follow the rules and regulations
prepared by government of different countries
regarding travel and tourism. In addition, they
also need to follow the general legislations
such as health and safety law, equality act and
more.
Environmental Factors In this context, the respective company
needs to follow the environmental legislations.
They need to follow suitable practices in order
to minimize the pollution and environmental
issues.