BMP4006 - BUNI Travel Case Study: Strategies for People & Performance

This case study provides an analysis of BUNI Travel, a local travel agent in Bolton, focusing on strategies to improve organizational and employee performance. It explores the role of human resources in optimizing talent acquisition, retention, and performance management. The report discusses various tools and techniques such as performance appraisals, 360-degree feedback, key performance indicators, personal development plans, and reward/recognition programs. Furthermore, it emphasizes the importance of employee well-being in enhancing motivation, commitment, and overall performance, covering aspects like workplace culture, health benefits, and personal relations. The analysis also includes a PESTLE analysis to evaluate external factors impacting BUNI Travel, concluding with recommendations for implementing current technologies and strategies to enhance competitiveness.

Business Management
BMP4006
People and Performance
Assessment 1
Case Study: BUNI Travel
Semester 2
Contents
Introduction p
What tools and techniques will help improve
organisational performance? p
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The role of employee well being in improving motivation
and performance p
Conclusion p
References p
Appendix p
Introduction
the human resources is a term utilized for elaborating process and methods
which can ensures workers operations to best of their ability and keeps company
value into practice (Lai, and et., al., 2020). This is a set of practices which
measures top to end process of talent acquiring, retention and optimization
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during serving constant help to an organization and advice to workers of an
institution. The performance management is tool which assist managers in
managing and evaluating of workers activity. It makes an atmosphere where
people operate with their level best powers and good quality of operations is
generated with more impressively and attractively. This report is based on BUNI
Travel which is local travel agent which Is based on Bolton. It is small unit of
staffs with traditional interpersonal area and requires to develop its company
actions, else duty of unit well being and satisfaction in development of
motivation and operations. Whereas, it also includes pestle analysis of the
company.
What tools and techniques will help improve organizational
performance?
In the current era the activities management plays an essential roles which
assist in developing actions of both company and personal. The industry take
utilization of operations management software and tools for analyzing the
progress in regards to take attainment in company. In relation of BUNI travel
following are the equipment which aids in developing organizational operations.
1. performance appraisal - this is an organization tool which aids in
combining individual goods with the company basic goals by utilizing it in
appropriate manner. For getting right results, workers have to take care
that appraisals proceed is with the compensation and bonus will assist
In determine the people actions that are to the point or not. It is not taken
correctly if it is not taken seriously it can leads to the demotivate of action
and motivated employees (.McGibbon, and et., al., 2021).
2. 360 Degree feedback - it is commonly dealings with workers
encasement and evaluation that can be either inner or outer. This
instrument gives details assessment on operations or features. This tool
gives in formation on actions. The unit members are subordinates,
managers peers and many others. In relation of BUNI travel the impressive
utilization of this instruments feedback assist in process and opinions of
various people are considered and also utilized for workers training and
development.
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3. Key performance indicator - it is similarly operations management
instrument which is used to measure the performance of the workers with in
the organizations. It also evaluated how well company, groups
assignments and individuals worker are operating in relation of BUNI
travel . The factor is structure of Human resource software. It also
advantageous for consider company In making decisions.
4. Personal development plan - this strategy is according to the needs and
wants whereas it also considers awareness action that support in the
development of personal and development of interpersonal and
organizational. It is a professional and effectively outlined action plan,
the utilisation of PDP plan in BUNI travel will assist in determining various
kinds if learning sessions and development needs. To complete this wants
action plan is making and assist. In the company involvement is
constructed and operations of particular is developed.
5. Rewards and recognition programs - in the industry it Is always
presented that excellent actions is praised and rewarded. The workers
became demotivated when they feel that work and activities are not
valued with in the organized. This makes them demotivated and unsatisfied
with in the organization. In relation of BUNI travel there must be rewards
and recognition events which is an important section for all performance
management system. It is also included as a source of distribution financial
rewards and incentives just as bonuses and compensations (Johnson-
Cunningham, 2018).
The role of employee well being in improving motivation
and performance
with in the company workers well being is essential as happy and
satisfied employees contributes highly in organizations actions. The workers
well being covers total quality of workers actions at workplace and there
learning which also includes plus points of financial, emotional and physical. The
workplace culture which assist, motivates and supports employees to adopt
healthy surroundings and attributes. The well being raises workers satisfcation,
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ethics of team, productivity and company loyalty. The health raised incresaed
workers is refers employees work, expectations and workplace effects whole
health and happiness. For the company workers are huge inventory that
provides wages in return of their practices and expertise. In industry the
workers must be satisfied and happy by rewards and encouraging their efforts
and organization is needed to reach their common needs. There are the roles
and responsibility of workers in developing motivation and actions (Quigley, and
MacKay-Lyons, , 2020).
1. commitment of the workers towards company - the establishment
gives health benefits to employees which is utilize by them. The worker
gets healthy working surroundings in an organization and gets high
appreciation towards the operations which creates ease for employees
to manage good and well lifestyle. The workforce being loyal to enterprise
as well as towards the activity. In context of BUNI Travel, the institute has
the staff which are devoted for the concern. The workers being honest
towards their activity and industry by which they gets some benefits
which encourage them towards the operations and tend to development in
actions.
2. Generating rivalry - The encouragement tactics happens from mental
and human attitudes. The workers of BUNI Travels are powerful for adding
benefits from their challengers. The company gets assistance from the
motivation and high actions of their employees that assist in deduction in
value measures in return of well being advantages of members.
3. Improve the quantity of worker conflict - the happy staff of
organization are more engaged in operation surroundings. In extent of
BUNI travel the employees are emotionally attached to objectives, mission
of institution wishes to finish pointed marks and operations on daily
basis. The engaged employees communicate in front of the audience
affirmatively with the subordinates and other management along with this
occurrence takes involvement in company events.
4. Work surroundings - the encouragement is workers is in raising with
the cooperation not only contribution in workers wellness but it tends to a
greater efficiency and operations. The impressive working surrounding in
organization motivates to creative and new inventions. In relation of BUNI
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travel the attractive operations surrounding leads to support workers by
giving transparent navigation what Is expected of them. The varied of
operations spaces encourages new manner of operations.
5. Personal relations - the improvement of healthy and meaningful
relationship have contribution to social well being. The co workers feel
related which raises workers satisfactions and happiness. Deduction of
pressure and gain of employee engagement and honesty. The motivated
workers feel motivated and act well that develops actions of institution
in extent of BUNI travel (Camino, and et., al., 2021).
Conclusion
It is concluded from above report that the operation and activity is closely link
with human resources. In industry various instruments and tools are
implemented which assist in developing activities. For achievement of operations
the tactics of rewards and recognition as well as appraisals will be hugely
beneficial for the company that impacts workers attitudes and encourage them for
performing well. Whereas, the workers well being translate to organizations as
workers satisfactions and fulfillment Is link with the outcome , they bring in thr
universe. The operations of an industry attracts other organizations ability in
order to expand and stay competitive. The human resource gives learning
sessions, encouragement and regular administrations of employees. Whereas the
external factor analysis is finish through the Buni travel which requires to
includes various factors in legal laws. Concern is also needs to implements
current technologies to be more rival in market.
References
Amberkar, O.,and et., al., 2019. Level of sports participation and performance
among people with spinal cord injury. Critical Reviews™ in Physical and
Rehabilitation Medicine, 31(1).
Camino, J., and et., al., 2021. A new and tidier setting: how does environmental
clutter affect people with dementia’s ability to perform activities of daily
living?. Alzheimer Disease & Associated Disorders, 35(4), pp.335-341.
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Ferm Almqvist, C., 2020. Stories and the life cabaret‐Dwelling and becoming in
music: Creation of a multi-art dance performance among people over 65.
international journal of community music, 13(3), pp.283-298.
Johnson-Cunningham, S., 2018. Beyond gallery walls and performance halls: five
essential steps museums and other cultural institutions must take to center
people, communities, and cultivate effective societal change. Museums &
Social Issues, 13(1), pp.2-7.
Lai, F.H.Y., and et., al., 2020. The validity, reliability and clinical utility of a
performance-based executive function assessment in people with mild to
moderate dementia. Aging & Mental Health, 24(9), pp.1496-1504.
Lin, B. and Wu, W., 2018. Why people want to buy electric vehicle: An empirical
study in first-tier cities of China. Energy Policy, 112, pp.233-241.
McGibbon, C., and et., al., 2021. Evaluation of a lower-extremity robotic exoskeleton
for people with knee osteoarthritis. Assistive Technology, pp.1-14.
Murphy, K.R., 2020. Performance evaluation will not die, but it should. Human
Resource Management Journal, 30(1), pp.13-31.
Quigley, A. and MacKay-Lyons, M., 2020. Physical deficits among people living with
HIV: a review of the literature and implications for rehabilitation. Physical
Therapy Reviews, 25(1), pp.29-41.
Appendix
A PESTLE analysis for BUNI Travel
This explains a model or theory which help in analyzing the external factors
which effects on company. It analyses the components that impact on the
company in both ways. The following components are included in relation to
BUNI travel.
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1. Political factors - this is link with government policy and actions intervene
in system structure which involves trade restrictions, tariffs and many
others. The governing conditions and stability is necessary for analyzing
value of destinations in area that can attract visitors. The mandatory
laws are developed by the nations with the increment of fear in tourist
attack that may be an issue for BUNI travel in up coming duration. The
increment of risk and uncertainty in traveling industry leads to deduction in
wants for movement in these areas of universe.
2. Economic factors - Several aspects of economy is considered by this factor which
comprises of exchange rates, inflation, unemployment and more. While establishing
persistent and fair price structure for the customers, BUNI travel may face several
problems with the fluctuation in world currency exchange rate. The cost for air travel
can increase with the rising costs of natural resources involving oil, hence affecting
normal costing of air travel. The growth of company is driven by high disposable
income and changing lifestyle of consumers.
3. social factor - it is associated with trends and demographic trends of
units and user behavior is analyses by social rules which includes
components of health seriousness, career attitudes, age distribution and
customized offers. There can be more emphasis on hotel and
accommodations in comparison of holidays due to busy routine of
people. It is needed to BUNI travel for determining new manner in regards
to satisfy users wishes and requirements.
4. technological factors - it is linked with creativity that consist technology,
Research and development and many others. The velocity of transaction
had raised of new technologies among deduction in cost. It means that
BUNI travels is needed to implement current and new technologies will
assist consider company in making value for users and remain rivalry in
up coming life.
5. environmental factors - this business with environmental business effect
that includes weather situations, climate change, temperature and many
others. The typical nature of surroundings creates complexity in
managing any surrounding components. The atmospheric hazards in
nation which is an leading destination for travelers can impact BUNI
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travels users base and sales that leads to neglect in company revenue
system.
6. legal factors - it is related with legal sources which justifies that what an
organization is required to do or not. It consist among business and
governing that considers factors of industry regulations. It includes
relationship with governing that considers factors of industry acts,
employees laws and property act , many others. In regards to save users
authority are in procedure of making various laws and rules. The travel
companies have been responsible for their guests and visitors.
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