Strategies for Enhancing Performance at BUNI Travel Agency

This report examines the organizational performance of BUNI Travel Agency, focusing on various tools and techniques to enhance performance, the critical role of employee well-being in boosting motivation and productivity, and a PESTEL analysis of the company's macro-environment. It discusses strategies such as monitoring performance with feedback, utilizing performance appraisals, leveraging technology, management by objectives, and effective business strategies to improve organizational outcomes. The report also highlights the importance of employee well-being, including improved engagement, increased productivity, high morale, talent acquisition, and employee loyalty. Furthermore, the PESTEL analysis explores the impact of political, economic, social, technological, legal, and environmental factors on BUNI Travel's operations, concluding that continuous efforts to improve performance and support employee well-being are essential for the company's long-term success in the competitive tourism industry. Desklib provides access to this and other solved assignments to aid student learning.

Organizational
performance

Table of Contents
INTRODUCTION .............................................................................................................................3
Analyse different tools and the techniques that help in improving organizational performance..3
Explain role of the employee's well-being to improve the motivation and performance..............4
PESTEL analysis of the chosen organisation................................................................................6
...........................................................................................................................................................8
CONCLUSION .................................................................................................................................8
REFERENCES...................................................................................................................................9

INTRODUCTION
Performance of an organization comprise actual outcome of a business as measured against
its intended result. In organizational performance of people means that performance of each
employees during performance period that may be assess by administrator on the basis on
different criteria such as interpersonal skill, team or person performance, communication skill and
many more. Organizational performance mainly depend on the leader's mastery for creating
cooperative working climate. In organization, management efforts to improve their employee's
performance. It is an outgoing process of the communication between employees and supervisor
that occurs passim the year. A business undertake several tool and technique with the purpose to
improve their organizational performance (Beedham, 2022). The firm considered in this report is
BUNI Travel that is situated in Bolton. This report will be based on techniques and tools that help
the organization to improve their performance, employees well-being role in improving
performance and motivation and PESTEL analysis for organization.
Analyse different tools and the techniques that help in improving organizational performance
To improve the organisational performance, a business uses different tools and techniques
that make the company enable to become more stressfulness and also help to stay ahead of
competition. It is very essential for organisation to make efforts in order to improve their business
performance more effective by management the performance. In context this company should
used some techniques in order to bring more improvement in its organisational performance.
These technique re mentioned below:
 Monitor performance and provide feedbacks- In organisation, when management
observe the employee's behaviour that require to change, management need to be very
specific in their feedback. More specific organisation are with employees, more likely they
ate to see the things improve (Bitire and Chuma, 2022). BUNI travel agency should
applies the positive feedbacks as if its workers does awesome performance, it should
provide them specific and positive feedbacks. It will lead to continue awesome
performance by the employees.
 Performance appraisals tool- It is probably most common tool which are used by the
organisation for improving their organizational performance. In this, employees feels that

this appraisal process is a honest, fair, regular and constructive two way conversation (El
Chaarani and Raimi, 2022). In relation to BUNI travel agency, this tool is very useful as
it is incredible powerful to aligning employee's goals with strategic aims of respective
company. This company should create such environment where its employees are free to
speak as it will motivate them to improve work better that help in the improvement of
organisational performance.
 Use technology- It play a vital role in the organisational effectiveness and efficiently. By
using latest and innovative technology, company can improve the organisation
performance. To obtain a higher organisational performance more efficiently, technology
is key technique to develop company as it help them to improve their outcome. In context
of BUNI travel agency, it can use effective software and sharing tool in order to keep its
employees up to date with state of a task and project. It will help them to protect clients
and business information without exceeding the set budget.
 Management by objectives- This tool is powerful for a specific work which need to be
done only one step at a time. There are mainly three aspect to the manager's responsibility
that include, managing business, workers and manager along with their work in order to
accomplish optimum standard of the organisational performance. In case of BUNI travel
agency, in this, company define their specific objectives and setting out that how t
accomplish objective of the organisation as it is believed that the organisational
performance success can be attained when targets for accomplishment are assigned
individually.
 Effective business strategy- The entrepreneurs with a business acumen defined that
organisational performance can be made more efficient and effective by operational
efficiency, leading edge and customer intimacy (Gabra, Abd-Elhamid and Rashed, 2022).
In relation to BUNI Travel Agency, it must strive to offer good service by implement some
effective strategy for customer's convince that will be helpful to improve its performance
at workplace.
Explain role of the employee's well-being to improve the motivation and performance
Employee well-being refers to state of the employee's physical and mental health, resulting
from the dynamics within and outside the organisation. The employee well-being at workplace is

an essential domains for the contemporary business organisation. Numerous reasons might be
advanced for value of the employee well-being. In context of the BUNI travel Agency, its is
essential in this company to facilitate employee well-being that motivate its employees and also
improve their performance. There are some important role of employee well-being are discussed
below:
 Improve employee engagement number- Workers who are happy working at a company
are essentially more likely to get engaged with the organisation. They get attached to
company's missions and vision emotionally, more motivated to accomplish gaols and more
productive in day to day activities (Harvey, 2022).The engaged workers care about their
organisation and work better. In relation to BUNI travel Agency, it provide various health
benefits to their employees due to which its employee work happily and make them feel
that they are worthwhile for the company. This company also prevent the employee
injury, that is considered as leading causes of employee's compensation as per legal expert.
 Increase productivity- As per the research, employees well-being in working
environment support employees that lead a high level of productivity. Higher level of the
workplace well-being correlated with a high productivity and the happiness among
employees (Kang, FLiand Hua, 2022). It also improve the company's efficiency and
profitability. In context of the BUNI travel Agency, its employees displays a healthier
behaviour and effective decision making as they feel well in such a environment. They are
very happy and work with a great motivation as the employee well-being make feel them
more efficient due to which the get motivated. It boost their performance and and
productivity level.
 High employee morale- As company recognize the employee achievement and efforts, it
make workers fell emotionally attached to peers. The wellness programs shows workers
that company value them as a human being. It enhance their morals and also keep them
around for a long time period (Karn, 2022). In relation to BUNI travel Agency, its
employees fell more valued and competent as their need or requirements are met with all
the levels, including mental, physical and financial. Its employees with a high morale are
motivated engaged and efficient.
 Better talent- By showing that company is willing to take time to involve with their
workers and spend money out of their pocket to improve their lives, they make themselves

good company that have the publicly emphasized workers health. It make the company
more papular that help them to attract more skilled applicants who want to work their. It
provide a chance to companies that hey hire better skilled employees for their organisation.
BUNI travel Agency has a good reputation in market as it respect and support the work life
balance due to which more skilled candidates get attract toward it for a ling time period
(Qin and Men, 2022).
 Keep employee loyal to business- Workers who better know their business comes with
the health perks, like comprehensive health plan and company nutrition program which
give them access to a healthy meals, value their employment higher. The benefits like all
these are very popular perks which make workers appropriate at their workplace, they
enjoy to spend time in office and easily maintain a healthy lifestyle goals, in relation to
BUNI travel Agency, if it provide employees with the option like on site gem or exercise
program make them eager to for for organisation. Because other companies won't offer
such benefits, due to this, it make the employees more motivated to stay with the business
of respective company.
PESTEL analysis of the chosen organisation
PESEL analysis is considered as marketing strategy that is used by business to analyse the
market environment. It allows a business to look at wide range of various aspects. Tourism
industry is growing very rapidly and show no sign to stop. But it also get impacted by the macro
environmental factors. In context of the BUNI travel, the macro environmental that impact its
business are mentioned below:
 Political factors- The tourism sector get impacted by the political elements around the
globe as many nations have a bilateral trade relation that allow country's citizen for
travelling without visa. For example, free movement of the individuals has been beneficial
for the BUNI travel, but the UK's decision for leaving EU may impact sever la visitors
travelling in this country.
 Economic factors- The economic contribution of the tourism refers to the tourism's
economic importance. Tourism companies like BUNI travel agency get impacted by the
economic factors as well. It depend on the revenue growth.

 Social factors- The travelling sector has accomplished a great social standing in some
years due to which many people go on holidays. It impact the BUNI travel in a positive
way as people love various language, religion and culture due to which people like to visit
more ( Singh and Baral, 2022).
 Technology- In the growth of tourism sector, technology has played vital role.
Development of this industry have brought the world to next door of tourist. BUNI travel,
has also adopted such technology that help this company to grow its business more widely.
 Legal factors- Changes in legal components or rules regarding the tourism industry have
great impact on this sector. BUNI travel need to be very aware regarding local restrictions
and laws because some practices and activities are allowed in its home country and many
not allows in some other country (Thomas, 2022).
 Environmental factors- The travelling industry put great pressure in an area and also lead
negative effect such as discharge in sea, increased pollution and soil erosion which are not
good for environment. Therefore, BUNI travel should taken care that, it not harm the
environment in any way. For this its should raise awareness of the environmental value
and serve a too to the finance protection if the natural area.

CONCLUSION
From the above report it is concluded that organisational improvement is considered as a
business strategy that is designed in order to improve efficiency of organisation with maintaining
product's quality of a company. Every organisation efforts to improve their busies performance as
it is very essential for them in order to survive within market for longer time period. For this,
companies uses different types of the tool and techniques that make enable them to improve their
organisational performance. It is important for them to recognise the employees accomplishment
and efforts so that it can enhance their productivity. The employees well-being also play vital role
to improve performance has stay motivated at workplace. It encourage the workers to stay loyal
with their company. This process promote the engagement and also create sense of the satisfaction
among the employees. Therefore, it is responsibility of organisation to make facilitate the
employee well being to attract more skills candidates that help the company to grow efficiently.

REFERENCES
Books and Journals
Beedham, H., 2022. The Future of Time: How ‘re-working’time can help you boost productivity,
diversity and wellbeing. Practical Inspiration Publishing.
Bitire, A.A. and Chuma, L.L., 2022. EFFECTS OF OCCUPATIONAL HEALTH AND SAFETY
STRATEGISES ON THE ORGANIZATIONAL PERFORMANCE: A CASE STUDY
ON ELECTRIC POWER CORPORATION IN WOLAITA SODO DISTRICT,
ETHIOPIA. Journal of Legal, Ethical and Regulatory Issues, 25(1), pp.1-11.
El Chaarani, H. and Raimi, L., 2022. Diversity, entrepreneurial innovation, and performance of
healthcare sector in the COVID‐19 pandemic period. Journal of Public Affairs, p.e2808.
Gabra, S.F., Abd-Elhamid, E.A. and Rashed, N., 2022. Internal Marketing and its relation to
Organizational Loyalty among nursing staff. Assiut Scientific Nursing Journal.
Harvey, D., 2022. A Grounded Study of Higher Education Leaders’ Perspectives on ‘Big Data’.
Kang, F., Li, J. and Hua, Y., 2022. How and when does humble leadership enhance newcomer
well-being. Personnel Review.
Karn, A.L., 2022. Leadership Styles for a Hybrid Work Model With a Focus on Servant
Leadership. In Key Factors and Use Cases of Servant Leadership Driving
Organizational Performance (pp. 202-224). IGI Global.
Qin, Y.S. and Men, L.R., 2022. Why does listening matter inside the organization? The impact of
internal listening on employee-organization relationships. Journal of Public Relations
Research, pp.1-22.
Singh, T. and Baral, S.K., 2022. Integrating Spirituality at the Workplace for Well-Being: A Study
on Academia in Higher Education. In Redefining Global Economic Thinking for the
Welfare of Society (pp. 197-205). IGI Global.
Thomas, J.V., 2022. Integrating Spirituality in Modern Workplaces: Reviewing the Spirituality at
Work During COVID-19. In Handbook of Research on Integrating Spirituality in
Modern Workplaces (pp. 246-265). IGI Global.