HR435 - Burger King Case Study: Performance Appraisal Analysis

This PowerPoint presentation critically reviews the differences in ratings observed in Burger King's new performance appraisal form, specifically focusing on the dimensions "Executes Against Priorities" and "Delivers Excellent Service." The analysis speculates on the reasons behind lower ratings on these dimensions, considering potential errors or discrepancies due to the absence of comparison data. It addresses questions for the crew, examines the headquarters' role, and offers a conclusion on the validity of the changes in the appraisal form. The presentation is designed to be delivered to restaurant leadership, with detailed notes providing key points for each slide. It includes APA-formatted references to support the analysis, covering aspects of performance appraisal effectiveness, cultural influences, and the impact of leadership on employee performance and motivation. The presentation highlights the importance of ensuring employees receive tasks daily and the significance of the organization's role in improving working processes to ensure that the appraisal form is meeting the needs of the employees.

Power Point Case
Study
Name of the Student:
Student’s Id:

Introduction
 Motivated
 Effectiveness of the employees
 Performance appraisal form

Background of performance
appraisal form
 Performance of the employees
 Performance of the employees in the past few working session
 Ratings and information that estimates the efficiency of the
employees

Problem with rating
 Executes Against Priorities
 Meet the daily or monthly target
 Responsibility of the organization to ensure that the employees are
being provided with the tasks on a daily basis
 Delivers Excellent Service
 Drive-through
 Non-existence of the rating

Question to ask the crew
 Q1. Is the task that is being allotted to the crew by the organisation in
the initial period of the day?
 Q2. How far the organisation work in the improvement of the working
process of the organisation?
 Q3. Does the Executes Against Priorities and Delivers Excellent
Service must be in the performance appraisal form?

Corporate headquarters'
reaction
 Berger King is in Florida, United States
 Not possible for the headquarters to keep a check on the working of
the employees
 The headquarter will ensure that the working process of every store is
according to the principles of the headquarters

Conclusion
 Error in the appraisal form
 Not meeting the needs of the employees
 Changes that has been brought in the appraisal form is valid

References
 DeNisi, A. S., & Murphy, K. R. (2017). Performance appraisal and performance management: 100
years of progress?. Journal of Applied Psychology, 102(3), 421.
 Harbi, S. A., Thursfield, D., & Bright, D. (2017). Culture, wasta and perceptions of performance
appraisal in Saudi Arabia. The International Journal of Human Resource Management, 28(19), 2792-
2810.
 Ikramullah, M., Van Prooijen, J. W., Iqbal, M. Z., & Ul-Hassan, F. S. (2016). Effectiveness of
performance appraisal. Personnel Review.
 LePine, M. A., Zhang, Y., Crawford, E. R., & Rich, B. L. (2016). Turning their pain to gain: Charismatic
leader influence on follower stress appraisal and job performance. Academy of Management Journal,
59(3), 1036-1059.
 Mitchell, T. R. (2017). The effects of social, task, and situational factors on motivation, performance,
and appraisal. In Performance measurement and theory (pp. 39-72). Routledge.
 Mohrman, A. M., & Lawler, E. E. (2017). Motivation and performance-appraisal behavior. In
Performance measurement and theory (pp. 173-194). Routledge.
 Rosen, C. C., Kacmar, K. M., Harris, K. J., Gavin, M. B., & Hochwarter, W. A. (2017). Workplace politics
and performance appraisal: A two-study, multilevel field investigation. Journal of Leadership &
Organizational Studies, 24(1), 20-38.