BUS293 Organizational Theory: Caltex Company Behaviour Research

This research report delves into the organizational behavior of Caltex Oil Company, focusing on its environmental sustainability efforts. It examines the impact of learning and self-management on the company's behavior, aiming to determine if Caltex is environmentally friendly and to provide recommendations for a sustainable future. The report covers topics such as organizational behavior principles, sustainability, the influence of environmental sustainability, and the application of learning theories within Caltex. It highlights Caltex's initiatives, including energy efficiency programs, biofuel supply, and recycled water usage. The report also reflects on teamwork experiences during the research process, discussing group dynamics, communication, and challenges faced. Concluding that Caltex is environmentally sustainable and dedicated to customer satisfaction through green initiatives, this document is available on Desklib, a platform offering study tools and resources for students.

Research Report
Organizational Theory and
Behaviour
STUDENT`S NAME
CLASS
DATE

Part 1
Summary of the Team Research
Topic and Organization Under Research
 The topic under discussion is Organizational behavior (OB), a crucial element
that impacts the effectiveness of organization's practices.
 The organization under team research is Caltex Oil Company.
 The aim of the research is to find out if Caltex Company is environmentally
friendly and give recommendations that would ensure a sustainable future.

Outline of the Research
1. Introduction to Organizational Behavior
2. Sustainability
3. Environmental Sustainability and Its Influence on Organizational
Behaviour
4. Analysis of Impact of Learning And Self-Management on the
Organizational Behaviour of becoming Environmentally Sustainable
Business
5. Impact of Learning on The Organizational Behaviour and how Caltex
Apply this Learning
6. Approaches to Learning And How Caltex Apply These Theories
7. Conclusion
8. Bibliography

Summary of the Research
 Organizational behavior studies people and groups within the organization.
 Understanding the behavior of people has a significant impact on the business
practices.
 Organizations have been making a tremendous shift in their economic
responsibilities and ensuring that their activities foster green environment.
 The shift has been due to pressure from the media consumers, government among
various stakeholders around the globe.
 Companies gain a competitive advantage if they are more sustainable
 Consumers opt to use their products over those of other organizations.
 It is therefore crucial for Caltex to improve and maintain sustainable efforts and
apply organizational behavior (OB) philosophies to ensure that the employees are
aligned with the developmental changes.
 The reports aim a clarifying whether Caltex Oil Company is environmentally friendly
and give recommendations for sustainable future.

Lessons learned from the Research
 Environmental sustainability involves adopting processes such as recycling and usage of
renewable resources.
 Other measures include reducing carbon dioxide emissions and coming up with measures that
will prevent the destruction of forests.
 Other measures include coming up with measures that will prevent the destruction of forests.
 Caltex company has several measures in place to achieve environmental sustainability.
 These measures include recording usage of energy and emissions of greenhouse gases. In
addition, the company has taken measures to reduce the carbon emissions thus reducing
carbon pollution.
 The company has introduced the energy efficiency opportunity program which asses the
efficiency of energy across the reefing process.
 The company has also been supplying biofuels to the customers.
 There is the introduction of recycled water made in the refines company
 Underground tanks have been repaired to stop underground wastage of water from damaged
tanks

Analysis of Impact of Learning and Self-Management on the
Organizational Behaviour of Becoming Environmentally Sustainable
Business.
 Learning plays a significant role in every cLead to the encouragement of
desirable behavior of an employee.
 Punishment and extinction are the ways of managing and administering
the consequences of negative reinforcement and behavior.
 Caltex is aiming to manufacture cleaner fuels, the use of which will help in
the reduction of carbon emission across Australia.
 Impact of Learning on the Organizational Behaviour and how
Caltex Apply this Learning
 ompany to motivate and encourage the workers towards the achievement
of long-term goals and objectives.
 Learning is essential for employee engagement and innovative behavior
within the organization
 Learning creates an environment where a company uses its knowledge
assets successfully and efficiently

Approaches to Learning and
how Caltex Apply these
Theories The four general approaches to learning are classical
conditioning, cognitive learning, operant conditioning, and social
learning
 classical conditioning- Biologically potent stimulus with an
effective and unique neutral stimulus.
 Operant conditioning approach- uses punishments and awards
for behavior
 The cognitive theory-involves extrinsic and intrinsic elements
which normally affects the learning process of a person
 The social learning theory- addresses new behavior and actions
acquired by others

What the Research Uncover
 To uncover if Caltex Oil Company is environmentally friendly and
give recommendations that would ensure a sustainable future.
Research findings
 Caltex has been having been dedicated to the green market to
increase customer satisfaction
 Caltex has been involved in various green business ventures for
purposes of increasing customers satisfaction
 The company is focusing its attention on renewable sources of
energy to reduce carbon footprint
 customers are choosing products of green companies.
 In conclusion, Caltex is the environmentally sustainable company

Part 2
Reflection on the teamwork experiences or processes
 While working on this research report, we applied various group dynamics and team building
practices to ensure the report is successful.
 Our group had a positive dynamic, and members trusted each other and this made it easy to work
towards a collective goal.
 Roles and responsibilities were assigned to each member and this offered direction to what member
was supposed to research on.
 Open communication and sharing of ideas were highly encouraged
 Members were encouraged to discuss their views or share them anonymously.
 Every member was encouraged to realize the positive contribution of others and this gives members
encouragement to the participant and brings forth their views.
 Use of teamwork and proper communication enabled the success of this report
Evident OTP issues in the teamwork during the process
 One of the main issues was difficulties in decision making. This mainly was mainly because each
member rigidly adhered to their positions during the process of decision making. A lot of time was
taking during making a decision due to repeated arguments instead of introducing new information.

Bibliography
Gkioni, Stella. "Environmental Sustainability and Eco-innovations: A
win to win procedure. Implementation Strategies in Businesses."
(2015).
Robertson, Jennifer L., and Julian Barling. "Greening organizations
through leaders' influence on employees' pro‐environmental
behaviors." Journal of Organizational Behavior34, no. 2 (2013): 176-
194.
Epstein, Marc J. Making sustainability work: Best practices in
managing and measuring corporate social, environmental and
economic impacts. Routledge, 2018.