Report on Managing Business Activities in ABC Recruitment Company

This report provides a comprehensive analysis of managing business activities within ABC Ltd, a recruitment company. It explores the interrelationship between different organizational processes and functions, including agency directors, recruitment directors, general managers, and finance managers. The report outlines the company's mission, vision, and objectives, along with a process map, and identifies the elements required to build a quality gateway. It then delves into designing a plan to promote the company's goals and objectives using SMART objectives and recommendations for successful achievements. The report also covers the implementation of appropriate systems for achieving goals, effective monitoring and control of operational plans, and the management and monitoring of quality standards. Furthermore, it addresses risk assessments by legislation, health and safety regulations, and the systematic review of organizational health and safety policies and procedures, concluding with practical applications. The report aims to offer insights into improving performance and creating a healthy and effective workforce environment within the company.

Managing Business Activities

Table of Contents
Introduction..........................................................................................................................................3
TASK 1.................................................................................................................................................3
1.1 Interrelationship between different processes and functions of organisation..........................3
1.2 Mission, vision and objectives of company with process map.................................................4
1.3 Element required to build a quality gateway for organisational...............................................5
TASK 2 ................................................................................................................................................6
2.1 Design a plan to promote their goals and objectives for ABC company. ................................6
2.2 Using SMART objective & recommendation to attain successful achievements in ABC Ltd. 7
2.3 Implementing of appropriate system for achieving goals. .......................................................7
2.4 Effective monitoring and control on activities of operational plan..........................................8
TASK 3.................................................................................................................................................8
3.1 Managing and Monitoring Quality Standards...........................................................................8
3.2 Quality Culture For Monitoring, Evaluation and Development Process...................................9
3.3 Improvements in relation with ABC company Objectives and Goals.......................................9
3.4 Implications of Proposed Changes within ABC company.........................................................9
TASK 4...............................................................................................................................................10
4.1 Risk assessments by Legislation, Regulation and Organizational Requirements....................10
4.2 Health & Safety Regulations and Legislation applicable in workplace..................................10
4.3 Systematic Review of organizational Health & Safety Policies and Procedures....................11
4.4 Practical Application of Health and Safety Policies & Procedures.........................................11
CONCLUSION..................................................................................................................................12
REFERENCES...................................................................................................................................13
Introduction
Managing business activities is one of the most important activities in workplace it help to
managers can analyses working performance . It can be define as using new technologies and other
resource which can be helpful to creating performance effectiveness. Further, managing business

activities can also be considered as process where resources is done in an efficient and effective
manner that can be helpful to achieve sustainable goals. This present report is based on ABC Ltd
company which is a recruitment company an facing some problem in their r workplace. This report
will focus on understanding the interrelationship between different process and functions. Moreover
in this report has been covered various tools and techniques which can be helpful to creating
organisation more effective ( Wong, 2013.)
TASK 1
1.1 Interrelationship between different processes and functions of organisation
In an each and every organisation there are various organisation departments which would
be interconnected with the each one of processing units. Such as like production, sales, marketing
and many more. The organisational structure render impact on the whole process of the ABC Ltd.
There are various departments which would be create interrelationship between other departments.
Agency owner: It is a most important person in an organisation where is provide proper processing
of entire business functionality. Main function of agency director is to operate daily business goals
and objectives which can be fulfil at successful manner. ( Wong,2013.)
Recruitment director: This is a main person in their organisation who plan for effective
manpower to their concerning organisation. It is useful for there organisation where as effective
recruitment programs and render influence on organisation performance. Mainly human resource
manager are focus on employee needs and expectation where they fulfil all needs and demands and
build a healthy relationship with workforce.
General manager: General manager has various systemically function n their workplace. Most of
the time general manager are focus on the various tools and techniques and control over the all
process of the whole organisation where general manager directly interacted with operational level
management.
Finance manager: finance manager usually keeps records all expenses and incomes which is
generates within specific time period. Finance manger is way to managed all costing aspects which
would be done in their organisation. Finance manger has control over the all process of the
operational and production departments . It can aid to managed cost in organisation. ( Verbeke,
2013.)

1.2 Mission, vision and objectives of company with process map
Process mapping generally refers to identifying whole activities in concerning workplace
which would be detriment by the process mapping tools. Where as in an organisation process
mapping is tool to monitor whole activities and process which will be conducted in organisation.
One more thing process mapping is a compare key stander performance to actual performance of
individual which can be helpful to achieving sustainable goals. Moreover, this process mapping will
help to individuals to understand the functioning of ABC recruitment company. Cited firm has some
specific mission and vision and they generally differ from their major competitors who are working
in the same industry. Main aim of the ABC to render impact on the skilled individual to the
organisation.
Mission: ABC Ltd recruitment manger spends lot of time in taking interview because they want to
hire high skilled and great knowledgeable candidates which would be suitable for their organisation
to attaining sustainable goal and objectives.
Vision: In this process sated company's vision is to create innovation in recruitment process which
will be more effective and attractive. Innovations and creativity has to develop their working
practices. With the vision mentioned business also focus on its quality so as to provide best
candidates to maintain their goodwill and established sustainable in marketplace.
Objectives: The major objective of ABC Ltd. Is ensure that all employees of the company are
dedicated towards their goals . For this goal the said company use to monitor all such activities
which may processed through towards improvement. (Mangla, Kumar and Barua, 2015).
1.3 Element required to build a quality gateway for organisational
ABC company that has planning to build a quality gateway has to work with their more
effectively and productive. Quality gate way help to established better organisation environment .
Quality gateway refer to develop their standard to perform in organisation which can be laid to
increasing their performance level. On the other hand mentioned quality standard to be measured in
workplace. it generate effectiveness in their individual. quality gateway is away to process to
identity all techniques and tool which and measure authentic variations and standard are helpful to
established organisation quality gateway. In an organisation ABC Ltd has to be developed their

quality standards in between working practices and environment . It can be helpful to achieve
sustainable goals and objective. Better quality has provide high profitability and market image. So
in that situation company focus on the all tools and techniques which will be helpful to maintaining
quality performance. Said organisation focus on needs and demands of the each and every
individual where they established quality performance. And than they will set up the organisational
sustainable objectives where that would be create successful achievements. In recruitment company
ensure various innovative and creativity in their techniques where recruitment process will
effectively done . On the other hand management will ensue some security offers and provide some
protection to each on them to maintaining quality gate way in their cited organisation. It will help to
attracting more other employees and retaining existing employees. ( Verbeke, 2013.)
TASK 2
2.1 Design a plan to promote their goals and objectives for ABC company.
Manager of ABC company mentioned various goals and objectives where they focus on the
accomplishments. They will set their strategic tools an d techniques which can be create a
competitive advantages in their workplace. Along with that over the other rivalry companies. As per
the above sated case scenario has in their organisation there are so many problems is mentioned in
their workplace. These are the problems like poor management , lack of performance effectiveness
and delay in operations departments etc. taking this problem in perspective, it is necessary to for
recruiting and operating all such departments which has interconnected through the whole
organisational process. So in that situation management will focus on these problem and make sure
to resolve all these such problems which are create a render impact on the organisation activities.
On the other hand management will ensure to be resolve al these problems with the help of some
development plans. So in that situation organisation will properly focus on their goals and
objectives . The plan for this has been discussed below:
In first step organisation set strategic plan, in this plan will focus on budgeting function will be done
in effective manner . Where as in an organisation focus on all estimated budgets which will be
consider in their such activities. In that point organisation focus on proper budget allocation where
ABC companies are attain sustainable profits.
On the other hand organisation identify needs and demands which can be directly impact on the
company performance. So in that situation management will focus on fulfilment of needs and
expectations.

Management focus on maintaining performance standards which can be helpful to monitor over all
performances in their workplace.
Finally managers of different departments should prepare their reports of each an individual on
various performance activities by them along with expenditures activities.
These are the plan for sated in organisation effectiveness and improving performance level .
with the help of this this plan organisation ensure to make resolve all these such problems which
can be aid to creating healthy and effective workforce environment. (Markides, 2013).
2.2 Using SMART objective & recommendation to attain successful achievements in
ABC Ltd.
SMART objectives are necessary to be implemented as to fulfilment of organisational goals and
achievements. SMART objectives are based on various aspects which would be apply in perfectly in
organisation. SMART objective should be specific, measurable, achievable, realistic and time
bounded. These are the various qualities of SMART objective which would be help to achieving
organisation goals successful. Smart objectives have been plays a vital role in minimising all such
problems which are conducting in workplace. Some objectives have been framed by manager and
these are:
· To increase the employees strength upto 30% by the year end 2016
· To excel the revenue of firm upto 300% by the year end 2017
These objectives will make employees dedicated towards the job and they will work in one s
ingle unit. Moreover, working in a team will reduce conflicts as well and motivate employees to ach
ieve these targets specifically. (Mangla, Kumar and Barua, 2015).
2.3 Implementing of appropriate system for achieving goals.
In an organisation there are various system to get aid to achieving organisational goals. The
said organisation has applied various tools and techniques of total quality management which can
be helpful to attain sustainable goals and targets. One of the main system is time management- in
time management organisation has face so many consequences. Whereas effective time
management has to be create effective work distribution and accomplish work on time. Time
management system is very effective for their concerning organisation with the help of time
management system said company will develop there working performance and organisation
efficiency. (Markides, 2013).

On the other hand there is one more management system system which would be applied in said
organisation. Which is budgetary control system in this system organisation control over the all
process of the each and every departments where they monitor all over the organisation costing
activities and control over the useless resources. In that situation organization render influence on
production, operational and marketing departments. With the help of budgetary control system
organisation sated more reliable and cost effective where they earn large number of profits.
Further, training and development system has to be help to create a effectiveness in the organisation.
With the help of training and development organisation sated more effective towards their working
practices. Training helps to build knowledge and improving efficiency towards their workplace.
(Mangla, Kumar and Barua, 2015).
Promotion techniques ,the cited firm can apply the technique of giving promotions as it can increas
es the sales volume of business. More quantity of people will be attracted towards company. This ca
n be done through proper advertisement in newspapers, television and different websites.
2.4 Effective monitoring and control on activities of operational plan
ABC company has established effective plan for their operational level. So they must focus
on all activities and task as timely. Which means recruitment managers has to be monitor and proper
review on all such activities which would be mention in quality management. In that situation if
there is some lackness so on that time manager will consider all such lackness. So time to time
monitor and review is necessary for each and every organisation. In an organisation properly work
monitoring is established a work effectiveness and establishes a better performance level. Further,
monitoring and controlling in the ABC Ltd. Company is done by the top management where they
can make some effective plans to create strong strategies to reviews and monitoring all such
activities in their workplace.
ABC company should also focus in opting cost cutting technique because it will assist firm
in achieving the economies of scale. TQM process will help firm in developing better coordination
between management and staff. Purity in working can also be measured with this process

TASK 3
3.1 Managing and Monitoring Quality Standards
Their are several systems which can be adopted by management in managing and
monitoring of the standards that are applied in the ABC company to keep a check on the operations
and working environment which ensures better working and helps in achieving the set targets. The
quality standard that are followed by ABC company are:
Total Quality Management: It is important for the businesses to adopt effective techniques in order
to make the working smooth and flexible at the workplace since as it has been going through poor
management(Verbeke, 2013). TQM implementation will help ABC company to make necessary
adjustments which will act like a means to attain the objectives. Thus, it helps in fulfilling needs of
the clients.
Quality Circles: Quality circles are that standards in which the quality of work is measured at the
workplace which in turn helps in maintaining proper quality standards. Quality circles are formed
by the particular individuals at the workplace which are interested about the total quality of the firm
and improve the quality of every department in the firm so that appropriate management can be
achieved(Markides, 2013).
3.2 Quality Culture For Monitoring, Evaluation and Development Process
Culture at the workplace plays an important role in maintain the working efficiency at
supreme level and a positive vibes flows at the workplace if culture is promising but in ABC
company due to its poor management they are not able to maintain that type of culture at their
workplace and thus the working efficiency of the people their also reduced up to lower levels and
thus they are facing the crisis with employee going back to their native places. so in order to make
the employees retain at the company premises ABC company should inculcate the measures which
can build the culture at the workplace and a good culture(Ates and et.al, 2013). The HR department
of ABC should understand the need of the situation an apply tactics such as giving employees
various benefits which makes them motivated towards the work and also they needs to conduct the
outings every month so that proper interaction among the employees happens and they should form
a positive bond with each and every one to work together and achieve the desired results. ABC
Company should monitor proper quality standards undertaken in firm and develop each and every
department properly so that, organization can maintain its quality and supply skilled and talented
workers(Rogers and Davidson, 2015). The HR department in order to retain the employees should

give them such an amazing offers that work is also done and employee is also retained like having
an incentive plan system which will make them work more fast and accurately.
3.3 Improvements in relation with ABC company Objectives and Goals
Abc company can meet the specific needs and wants of people of the company through
various measures which can influence them to believe in the company. Firstly, in order to make the
employees again move in the company they need to create the brand identity among the employees
mind which in turn will make every employee to give his/her whole and soul into the activities they
perform and thus making this change it can bring back some employees into the company.
Secondly, HR practices needs to followed by the managers in order to get the things right on track
by conducting and holding birthday celebrations at the workplace and having games, celebrations
on the festivals will make the employees feel towards the company and somewhere inside them
they will start to develop the positive perceptions towards the company and this will help in
building the positive brand image and identity among the minds of employees(Michelon, Boesso
and Kumar, 2013). Further more different predefined approaches are there which can build the
culture at the workplace and those are training and developments sessions for the people who are
less efficient and making them efficient will help the them and the company both in a broad way.
3.4 Implications of Proposed Changes within ABC company
Since ABC Company is having a poor management system and thus in reaction to that all
the clients and employees are leaving the organizations which makes there survival on the stake and
it will difficult for them of they perform in this manner. Thus making the move is important and it is
high time for the management to take steps which can bring the change and again carry out the
activities in relation to their vision and mission(Storbacka and et.al, 2013). There are certain
practices which can be adopted by the management of ABC company in order to apply the change
and take positive monitoring over it. They are:
 Conducting Training and Development Sessions: By having the sessions of training and
developments for the people who are less efficient and making them efficient will help them
and the company both in a broad way. It will help the employee in building him/her
professionally competent and bringing efficiency in his/her work and if employee works
efficiently than the it will drive the company to attain the goals and objectives form the
desired level.
 Assessment at regular intervals: Assessment of applied practices will make them achieve the
desired results. At regular intervals making a check will help managers in making different

set of attitude towards the employees. This will show them a positive leadership trait. If any
type of fluctuation is found in the practices then, proper measures in regard to enhance the
same should be taken by the management(Lu, and et.al, 2014).
TASK 4
4.1 Risk assessments by Legislation, Regulation and Organizational Requirements
Risk assessment can be understood as a legal duty of the employers which he needs to
undertake in order to make sure that no employee and other person get harmed because of the risk
prevailing. By assessing the risk a firm will protect his workers and his business and as well as
complying with law they will be able to make necessary adjustments which can help them in
reducing the risk factor(Tricker and Tricker, 2015). There are different assessment criteria which
gives different views on assessing the risk and those are:
Legislation: As per legislation have been made different set of steps have been recommended to
assess the risk at a workplace and those are: A proper check should be made in order to grab the
elements which can cause the risk, Then in order a surveying authority should ask who might be
affected, moving on dealing with all the significant risk, big or small doesn't matter taking into
account number of people who could be involved. The precautions are reasonable and the
remaining risk is low and further involvement of worker is important in process of risk identifying.
Regulation: As per the regulations there are almost different set of 8 regulations in relation to health
and safety of people at the workplace and they are: Management regulation act, Health and safety
regulation at workplace 1992, manual handling operations regulations, Noise at work regulations
and control of lead at work regulations 1998, etc(Tricker and Tricker, 2015). are developed and
includes different measures through which risk can be identified ta the workplace.
Organizational: At organizational level if a particular organization doesn't want to follow either of
the legislation and regulations way then comes his own way which is the organizational level
process of assessing the risk and it is defined as a five step process which is: Identify the Hazards,
secondly making a research on who might be harmed and how after that third step is to evaluate the
risk and then recording followed by review of the process undertaken.
4.2 Health & Safety Regulations and Legislation applicable in workplace
There are different set of 8 legislation and regulations which are applicable at the workplace
which has been given in the late 90's which will act as barrier for the risk at the workplace. For risk