Business Administration and Management Units 11-73 Assignment Solution
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Homework Assignment
AI Summary
This document presents a comprehensive solution for a business administration assignment, covering several units (11, 15, 19, 55, 65, and 73) within the field. The content addresses diverse aspects of business management, starting with an introduction to the field. Unit 11 focuses on workplace changes, performance management, and creating a positive office environment. Unit 15 delves into research methodologies, differentiating between primary and secondary data, qualitative and quantitative analysis, and factors like reliability and validity, with emphasis on data analysis techniques. Unit 19 discusses topics like email management, financial transactions, and postal services. Unit 55 covers financial planning, business cases, budgeting, and budgetary control. Unit 65 explores workforce planning, organizational structure, and identifying key factors in workforce management. Finally, unit 73 covers topics such as change management, communication, and project management. The assignment provides detailed explanations, examples, and practical applications for each unit, making it a valuable resource for students studying business administration. It also includes detailed task-wise breakdown and clear explanations to help students understand the concepts. The solutions provided are designed to assist students in understanding the core concepts and completing their assignments effectively.

Unit 11, 15, 19, 55, 65, 73
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Table of Contents
INTRODUCTION...........................................................................................................................1
UNIT 11...........................................................................................................................................1
1.1................................................................................................................................................1
1.2 ...............................................................................................................................................1
1.3 ...............................................................................................................................................1
1.4................................................................................................................................................1
1.5 ...............................................................................................................................................2
UNIT 15...........................................................................................................................................2
TASK 1............................................................................................................................................2
1.1................................................................................................................................................2
1.2................................................................................................................................................2
1.3................................................................................................................................................2
1.4 ...............................................................................................................................................2
1.5................................................................................................................................................3
1.6................................................................................................................................................3
1.7 ...............................................................................................................................................3
TASK 2............................................................................................................................................3
2.1 ...............................................................................................................................................3
2.2 ...............................................................................................................................................3
2.3................................................................................................................................................4
2.4................................................................................................................................................4
2.5 ...............................................................................................................................................4
2.6................................................................................................................................................4
2.7 ...............................................................................................................................................4
TASK 3............................................................................................................................................5
3.1 ...............................................................................................................................................5
3.2................................................................................................................................................5
3.3 ...............................................................................................................................................5
INTRODUCTION...........................................................................................................................1
UNIT 11...........................................................................................................................................1
1.1................................................................................................................................................1
1.2 ...............................................................................................................................................1
1.3 ...............................................................................................................................................1
1.4................................................................................................................................................1
1.5 ...............................................................................................................................................2
UNIT 15...........................................................................................................................................2
TASK 1............................................................................................................................................2
1.1................................................................................................................................................2
1.2................................................................................................................................................2
1.3................................................................................................................................................2
1.4 ...............................................................................................................................................2
1.5................................................................................................................................................3
1.6................................................................................................................................................3
1.7 ...............................................................................................................................................3
TASK 2............................................................................................................................................3
2.1 ...............................................................................................................................................3
2.2 ...............................................................................................................................................3
2.3................................................................................................................................................4
2.4................................................................................................................................................4
2.5 ...............................................................................................................................................4
2.6................................................................................................................................................4
2.7 ...............................................................................................................................................4
TASK 3............................................................................................................................................5
3.1 ...............................................................................................................................................5
3.2................................................................................................................................................5
3.3 ...............................................................................................................................................5

UNIT 19...........................................................................................................................................5
1.1 ...............................................................................................................................................5
1.2 ...............................................................................................................................................5
1.3 ...............................................................................................................................................6
1.4 ...............................................................................................................................................6
1.5 ...............................................................................................................................................6
1.6 ...............................................................................................................................................6
3.2 ...............................................................................................................................................6
UNIT 55...........................................................................................................................................6
TASK 1............................................................................................................................................6
1.1................................................................................................................................................6
1.2 ...............................................................................................................................................6
1.3 ...............................................................................................................................................7
1.4 ...............................................................................................................................................7
TASK 2............................................................................................................................................7
2.1................................................................................................................................................7
2.2 ...............................................................................................................................................7
2.3................................................................................................................................................7
2.4................................................................................................................................................7
TASK 3............................................................................................................................................7
3.1................................................................................................................................................7
3.2................................................................................................................................................8
3.3 ...............................................................................................................................................8
3.4 ...............................................................................................................................................8
3.5 ...............................................................................................................................................8
3.6 ...............................................................................................................................................8
TASK 4............................................................................................................................................8
4.1 ...............................................................................................................................................8
4.2 ...............................................................................................................................................8
UNIT 65...........................................................................................................................................9
TASK 1............................................................................................................................................9
1.1 ...............................................................................................................................................5
1.2 ...............................................................................................................................................5
1.3 ...............................................................................................................................................6
1.4 ...............................................................................................................................................6
1.5 ...............................................................................................................................................6
1.6 ...............................................................................................................................................6
3.2 ...............................................................................................................................................6
UNIT 55...........................................................................................................................................6
TASK 1............................................................................................................................................6
1.1................................................................................................................................................6
1.2 ...............................................................................................................................................6
1.3 ...............................................................................................................................................7
1.4 ...............................................................................................................................................7
TASK 2............................................................................................................................................7
2.1................................................................................................................................................7
2.2 ...............................................................................................................................................7
2.3................................................................................................................................................7
2.4................................................................................................................................................7
TASK 3............................................................................................................................................7
3.1................................................................................................................................................7
3.2................................................................................................................................................8
3.3 ...............................................................................................................................................8
3.4 ...............................................................................................................................................8
3.5 ...............................................................................................................................................8
3.6 ...............................................................................................................................................8
TASK 4............................................................................................................................................8
4.1 ...............................................................................................................................................8
4.2 ...............................................................................................................................................8
UNIT 65...........................................................................................................................................9
TASK 1............................................................................................................................................9
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1.1 ...............................................................................................................................................9
1.2 ...............................................................................................................................................9
1.3................................................................................................................................................9
1.4 ...............................................................................................................................................9
1.5 ...............................................................................................................................................9
1.6 ...............................................................................................................................................9
1.7..............................................................................................................................................10
1.8 .............................................................................................................................................10
1.9 .............................................................................................................................................10
TASK 2..........................................................................................................................................10
2.1..............................................................................................................................................10
2.2..............................................................................................................................................10
2.3..............................................................................................................................................10
2.4 .............................................................................................................................................10
2.5 .............................................................................................................................................10
2.6..............................................................................................................................................11
2.7 .............................................................................................................................................11
TASK 3..........................................................................................................................................11
3.1 .............................................................................................................................................11
3.2 .............................................................................................................................................11
3.3 .............................................................................................................................................11
3.4 .............................................................................................................................................11
3.5..............................................................................................................................................11
3.6 .............................................................................................................................................12
TASK 4..........................................................................................................................................12
4.1..............................................................................................................................................12
4.2 .............................................................................................................................................12
4.3..............................................................................................................................................12
4.4 .............................................................................................................................................12
4.5..............................................................................................................................................12
4.6 .............................................................................................................................................12
1.2 ...............................................................................................................................................9
1.3................................................................................................................................................9
1.4 ...............................................................................................................................................9
1.5 ...............................................................................................................................................9
1.6 ...............................................................................................................................................9
1.7..............................................................................................................................................10
1.8 .............................................................................................................................................10
1.9 .............................................................................................................................................10
TASK 2..........................................................................................................................................10
2.1..............................................................................................................................................10
2.2..............................................................................................................................................10
2.3..............................................................................................................................................10
2.4 .............................................................................................................................................10
2.5 .............................................................................................................................................10
2.6..............................................................................................................................................11
2.7 .............................................................................................................................................11
TASK 3..........................................................................................................................................11
3.1 .............................................................................................................................................11
3.2 .............................................................................................................................................11
3.3 .............................................................................................................................................11
3.4 .............................................................................................................................................11
3.5..............................................................................................................................................11
3.6 .............................................................................................................................................12
TASK 4..........................................................................................................................................12
4.1..............................................................................................................................................12
4.2 .............................................................................................................................................12
4.3..............................................................................................................................................12
4.4 .............................................................................................................................................12
4.5..............................................................................................................................................12
4.6 .............................................................................................................................................12
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4.7 .............................................................................................................................................12
UNIT 73.........................................................................................................................................13
TASK 1..........................................................................................................................................13
1.1..............................................................................................................................................13
1.2 .............................................................................................................................................13
1.3 .............................................................................................................................................13
1.4..............................................................................................................................................13
1.5 .............................................................................................................................................13
1.6 .............................................................................................................................................13
TASK 2..........................................................................................................................................14
2.1 .............................................................................................................................................14
2.2 .............................................................................................................................................14
2.3 .............................................................................................................................................14
TASK 3..........................................................................................................................................14
3.1 .............................................................................................................................................14
3.2..............................................................................................................................................14
3.3 .............................................................................................................................................14
3.4 .............................................................................................................................................14
3.5 .............................................................................................................................................15
3.6 .............................................................................................................................................15
TASK 4..........................................................................................................................................15
4.1..............................................................................................................................................15
4.2 .............................................................................................................................................15
4.3 .............................................................................................................................................15
4.4 .............................................................................................................................................15
4.5..............................................................................................................................................16
4.6..............................................................................................................................................16
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17
UNIT 73.........................................................................................................................................13
TASK 1..........................................................................................................................................13
1.1..............................................................................................................................................13
1.2 .............................................................................................................................................13
1.3 .............................................................................................................................................13
1.4..............................................................................................................................................13
1.5 .............................................................................................................................................13
1.6 .............................................................................................................................................13
TASK 2..........................................................................................................................................14
2.1 .............................................................................................................................................14
2.2 .............................................................................................................................................14
2.3 .............................................................................................................................................14
TASK 3..........................................................................................................................................14
3.1 .............................................................................................................................................14
3.2..............................................................................................................................................14
3.3 .............................................................................................................................................14
3.4 .............................................................................................................................................14
3.5 .............................................................................................................................................15
3.6 .............................................................................................................................................15
TASK 4..........................................................................................................................................15
4.1..............................................................................................................................................15
4.2 .............................................................................................................................................15
4.3 .............................................................................................................................................15
4.4 .............................................................................................................................................15
4.5..............................................................................................................................................16
4.6..............................................................................................................................................16
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17

INTRODUCTION
Business administration is a wide field that incorporates many types of management
positions. From major corporations to independent businesses, every operation needs skilled
administrators in order to succeed (Shelley, 2015). Motivated, organized personalities will thrive
in business, where environments are often high-powered. Knowing how to deal with stress will
help you keep your cool—and keep your business in the black.
UNIT 11
1.1
Work with a task group of appropriate company personnel to help identify areas for
change and prepare the new procedures. Monitor the procedures to ensure the changes are
implemented and working effectively and efficiently to ensure lasting change.
1.2
planning work and setting expectations,
continually monitoring performance,
developing the capacity to perform,
periodically rating performance in a summary fashion, and
rewarding good performance.
1.3
Immaculate common areas, restrooms and office space
• Comfortable temperature, every season
• Just right lighting
• Landscaping that welcomes people
1.4
Cost
Needs
Flexibility and functionality
Size
Cleanliness
1
Business administration is a wide field that incorporates many types of management
positions. From major corporations to independent businesses, every operation needs skilled
administrators in order to succeed (Shelley, 2015). Motivated, organized personalities will thrive
in business, where environments are often high-powered. Knowing how to deal with stress will
help you keep your cool—and keep your business in the black.
UNIT 11
1.1
Work with a task group of appropriate company personnel to help identify areas for
change and prepare the new procedures. Monitor the procedures to ensure the changes are
implemented and working effectively and efficiently to ensure lasting change.
1.2
planning work and setting expectations,
continually monitoring performance,
developing the capacity to perform,
periodically rating performance in a summary fashion, and
rewarding good performance.
1.3
Immaculate common areas, restrooms and office space
• Comfortable temperature, every season
• Just right lighting
• Landscaping that welcomes people
1.4
Cost
Needs
Flexibility and functionality
Size
Cleanliness
1
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1.5
Hire an Adequate Workforce
Hire the Right Employees for the Job
Set Realistic Expectations
Offer Fair Compensation
UNIT 15
TASK 1
1.1
Primary data exclusively focuses on current research problem."Research is oriented for
specific goals and purpose, cutting out possibility of wasting resources (Sarr and et. al., 2016).
Secondary data is the data that have been already collected by and readily available from other
sources. Cost-effect, ready made observations, less time spent on gathering information.
1.2
The analysis of qualitative data can come in many forms including highlighting key
words, extracting themes. May lend itself to working with smaller populations, which may not be
representative of larger demographics.
Quantitative data are numerical information, the analysis of which involves statistical
techniques. Data collection methods provide respondents with a limited number of response
options.
1.3
Reliability refers to the repeatability of findings.
Validity refers to the credibility or believability of the research.
1.4
Research software and research tools enable researchers and modellers to construct
theories and system models. They typically support capturing hypotheses, inferring mechanisms,
and formulating experimental results within the same framework (Walter, 2016). Professional
software tools also let the researcher visualize complex interrelations between phenomena and
provide quantifiable reporting capabilities.
2
Hire an Adequate Workforce
Hire the Right Employees for the Job
Set Realistic Expectations
Offer Fair Compensation
UNIT 15
TASK 1
1.1
Primary data exclusively focuses on current research problem."Research is oriented for
specific goals and purpose, cutting out possibility of wasting resources (Sarr and et. al., 2016).
Secondary data is the data that have been already collected by and readily available from other
sources. Cost-effect, ready made observations, less time spent on gathering information.
1.2
The analysis of qualitative data can come in many forms including highlighting key
words, extracting themes. May lend itself to working with smaller populations, which may not be
representative of larger demographics.
Quantitative data are numerical information, the analysis of which involves statistical
techniques. Data collection methods provide respondents with a limited number of response
options.
1.3
Reliability refers to the repeatability of findings.
Validity refers to the credibility or believability of the research.
1.4
Research software and research tools enable researchers and modellers to construct
theories and system models. They typically support capturing hypotheses, inferring mechanisms,
and formulating experimental results within the same framework (Walter, 2016). Professional
software tools also let the researcher visualize complex interrelations between phenomena and
provide quantifiable reporting capabilities.
2
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1.5
Sampling risk represents the possibility that an auditor's conclusion based on a sample is
different from that reached if the entire population were subject to audit procedure (Bargiela-
Chiappini and Nickerson, 2014). Auditors can lower the sampling risk by increasing the
sampling size.
1.6
It is important to understand whether or not future times are likely to be similar to the
time period of the evaluation. If the program had been successful because of support from
another organisation. People want their results instantly; they don’t want to wait for them, so
well-planned surveys and experiments take a back seat to instant Web surveys and convenience
samples.
1.7
Explain the data axes
Highlight subsets of data
Dig deeper to unwrap data
Place labels close to data points
Answer the “Why?” questions
Complement data with energetic delivery
TASK 2
2.1
Definable, measurable, and constant or variable characteristic, dimension, property, or
value, selected from a set of data (or population) because it is considered essential to
understanding a situation (Bryman and Bell, 2015).
2.2
Ethical Considerations can be specified as one of the most important parts of the
research. Dissertations may even be doomed to failure if this part is missing. Voluntary
participation of respondents in the research is important. Moreover, participants have rights to
withdraw from the study at any stage if they wish to do so.
3
Sampling risk represents the possibility that an auditor's conclusion based on a sample is
different from that reached if the entire population were subject to audit procedure (Bargiela-
Chiappini and Nickerson, 2014). Auditors can lower the sampling risk by increasing the
sampling size.
1.6
It is important to understand whether or not future times are likely to be similar to the
time period of the evaluation. If the program had been successful because of support from
another organisation. People want their results instantly; they don’t want to wait for them, so
well-planned surveys and experiments take a back seat to instant Web surveys and convenience
samples.
1.7
Explain the data axes
Highlight subsets of data
Dig deeper to unwrap data
Place labels close to data points
Answer the “Why?” questions
Complement data with energetic delivery
TASK 2
2.1
Definable, measurable, and constant or variable characteristic, dimension, property, or
value, selected from a set of data (or population) because it is considered essential to
understanding a situation (Bryman and Bell, 2015).
2.2
Ethical Considerations can be specified as one of the most important parts of the
research. Dissertations may even be doomed to failure if this part is missing. Voluntary
participation of respondents in the research is important. Moreover, participants have rights to
withdraw from the study at any stage if they wish to do so.
3

2.3
Once you create, gather, or start manipulating data and files, they can quickly become
disorganised (Filip and Mărăscu-Klein, 2015). To save time and prevent errors later on, you and
your colleagues should decide how you will name and structure files and folders. Including
documentation (or 'metadata') will allow you to add context to your data so that you and others
can understand it in the short, medium, and long-term.
2.4
There are many well-developed methods available for conceptually or statistically
analysing the different kinds of data that can be gathered. When analysing qualitative data, one
can develop taxonomies or rubrics to group student comments collected by questionnaires and/or
made in classroom discussions.
2.5
Grouping Methods
Multiple Equation Models
2.6
Separate data from analysis, and make analysis repeatable
If possible, check your data against another source
Get down and dirty with the data
Unit test your code
2.7
These charts help students distinguish mere guessing from making supported or informed
conclusions (Grusec and Hastings, 2014). The following documents can be adapted and re-saved
for your needs.
TASK 3
3.1
Data can be presented in text, table, or chart form. When presenting data in all three
forms, care should be taken to include only information and/or images that help to clarify points
being made.
4
Once you create, gather, or start manipulating data and files, they can quickly become
disorganised (Filip and Mărăscu-Klein, 2015). To save time and prevent errors later on, you and
your colleagues should decide how you will name and structure files and folders. Including
documentation (or 'metadata') will allow you to add context to your data so that you and others
can understand it in the short, medium, and long-term.
2.4
There are many well-developed methods available for conceptually or statistically
analysing the different kinds of data that can be gathered. When analysing qualitative data, one
can develop taxonomies or rubrics to group student comments collected by questionnaires and/or
made in classroom discussions.
2.5
Grouping Methods
Multiple Equation Models
2.6
Separate data from analysis, and make analysis repeatable
If possible, check your data against another source
Get down and dirty with the data
Unit test your code
2.7
These charts help students distinguish mere guessing from making supported or informed
conclusions (Grusec and Hastings, 2014). The following documents can be adapted and re-saved
for your needs.
TASK 3
3.1
Data can be presented in text, table, or chart form. When presenting data in all three
forms, care should be taken to include only information and/or images that help to clarify points
being made.
4
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3.2
It is always better to identify and acknowledge shortcomings of your work, rather than to
leave them pointed out to your by your dissertation assessor (Hesselbarth and Schaltegger,
2014). The announcing move immediately allows you to identify the limitations of your
dissertation and explain how important each of these limitations is.
3.3
A reference data source supplies data values that replace the foreign key value when that
key refers to a surrogate primary key. Primary and Secondary data collection techniques,
Primary data collection uses surveys, experiments or direct observations. Secondary data
collection may be conducted by collecting information from a diverse source of documents or
electronically stored information, census and market studies are examples of a common sources.
UNIT 19
1.1
It provides a means for others to junk up your inbox with unwanted missives. In this
lesson we’ll look at Mail’s junk mail protections, as well as at other ways you can keep from
being overwhelmed with Internet offal.
1.2
Cheques are rarely sent out through the post as most banking is done electronically this is
because it is more secure, easier to use and much faster than waiting for a cheque to come
through the post.
1.3
A franking machine can frank letters and large letters, as well as labels for parcels and
large packages (Hettne, 2016). Most franking machines are equipped with digital scales and an
automatic letter feeder.
1.4
After all the post, has been franked, it to be placed inside the appropriate posting bag,
based on its class this is for easier distribution. Most outgoing packages are already pre-packaged
by the employees wanting to send them,
5
It is always better to identify and acknowledge shortcomings of your work, rather than to
leave them pointed out to your by your dissertation assessor (Hesselbarth and Schaltegger,
2014). The announcing move immediately allows you to identify the limitations of your
dissertation and explain how important each of these limitations is.
3.3
A reference data source supplies data values that replace the foreign key value when that
key refers to a surrogate primary key. Primary and Secondary data collection techniques,
Primary data collection uses surveys, experiments or direct observations. Secondary data
collection may be conducted by collecting information from a diverse source of documents or
electronically stored information, census and market studies are examples of a common sources.
UNIT 19
1.1
It provides a means for others to junk up your inbox with unwanted missives. In this
lesson we’ll look at Mail’s junk mail protections, as well as at other ways you can keep from
being overwhelmed with Internet offal.
1.2
Cheques are rarely sent out through the post as most banking is done electronically this is
because it is more secure, easier to use and much faster than waiting for a cheque to come
through the post.
1.3
A franking machine can frank letters and large letters, as well as labels for parcels and
large packages (Hettne, 2016). Most franking machines are equipped with digital scales and an
automatic letter feeder.
1.4
After all the post, has been franked, it to be placed inside the appropriate posting bag,
based on its class this is for easier distribution. Most outgoing packages are already pre-packaged
by the employees wanting to send them,
5
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1.5
The main courier service used by my workplace is Parcel force. All items intended to be
picked up by Parcel force need a label affixed to them which is scanned by the courier.
1.6
There are several ways to identify a suspicious item, some characteristics include
misspelling of name or address, no return address, stains, discolouration or a strange odour, or
uneven"unnecessary packaging.
3.2
Distribution and dispatch is the last step in developing documentation, and can be thought
of as the publication stage (following printing - although there may be dispatch activities prior to
printing, such as delivery of copy to the printers).
UNIT 55
TASK 1
1.1
Financial planning is undertaken by an organisation to identify how it will achieve the
goals and objectives set out in its strategic plan.
1.2
A business case supports decision making and business planning by projecting financial
estimates and other business consequences associated with undertaking a particular course of
action.
1.3
Stakeholder groups will also vary in their power to influence (or affect) the organisation
and in their levels of interest in what the organisation does.
1.4
The annual business planning cycle is likely to cover a review and prioritisation of
strategic priorities, the development of a strategic business plan and separate business plans to
cover all areas of the business, the allocation of resources.
6
The main courier service used by my workplace is Parcel force. All items intended to be
picked up by Parcel force need a label affixed to them which is scanned by the courier.
1.6
There are several ways to identify a suspicious item, some characteristics include
misspelling of name or address, no return address, stains, discolouration or a strange odour, or
uneven"unnecessary packaging.
3.2
Distribution and dispatch is the last step in developing documentation, and can be thought
of as the publication stage (following printing - although there may be dispatch activities prior to
printing, such as delivery of copy to the printers).
UNIT 55
TASK 1
1.1
Financial planning is undertaken by an organisation to identify how it will achieve the
goals and objectives set out in its strategic plan.
1.2
A business case supports decision making and business planning by projecting financial
estimates and other business consequences associated with undertaking a particular course of
action.
1.3
Stakeholder groups will also vary in their power to influence (or affect) the organisation
and in their levels of interest in what the organisation does.
1.4
The annual business planning cycle is likely to cover a review and prioritisation of
strategic priorities, the development of a strategic business plan and separate business plans to
cover all areas of the business, the allocation of resources.
6

TASK 2
2.1
The proper function of budgeting is to plan, measure and control future activities, and
budget-setting requires managers to set out and plan their resource requirements for the coming
year (Kaplanski, Levy, Veld and Veld-Merkoulova, 2015).
2.2
Capital budget
Operating budget
Administration expenses budget
2.3
Best case scenario budget
Expected case scenario budget
Worst case scenario budget
2.4
Budget-setting is critical for effective and efficient organisational planning and control,
and will be subject to rigorous organisational policies and procedures.
TASK 3
3.1
Budgetary control is the process of comparing planned values with actual values as they
occur during the year in order to monitor and control the performance.
3.2
Comparing actual performance with budgeted performance on a continuous basis will
highlight any variance between the two.
3.3
Adverse variations will have a detrimental effect upon performance, and corrective action
will need to be taken if the variance is significant (Kitchin, 2015).
7
2.1
The proper function of budgeting is to plan, measure and control future activities, and
budget-setting requires managers to set out and plan their resource requirements for the coming
year (Kaplanski, Levy, Veld and Veld-Merkoulova, 2015).
2.2
Capital budget
Operating budget
Administration expenses budget
2.3
Best case scenario budget
Expected case scenario budget
Worst case scenario budget
2.4
Budget-setting is critical for effective and efficient organisational planning and control,
and will be subject to rigorous organisational policies and procedures.
TASK 3
3.1
Budgetary control is the process of comparing planned values with actual values as they
occur during the year in order to monitor and control the performance.
3.2
Comparing actual performance with budgeted performance on a continuous basis will
highlight any variance between the two.
3.3
Adverse variations will have a detrimental effect upon performance, and corrective action
will need to be taken if the variance is significant (Kitchin, 2015).
7
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