Analysis of the Ordering Process on the Amazon Website

This report provides an analysis of the Amazon ordering process, examining the various stages involved, from product selection to order confirmation. It highlights the integration of these stages and its impact on both users and the organization. The report discusses how the integrated process simplifies the ordering experience for customers, providing a guided and streamlined approach. It also notes the positive impact on organizational employees, reducing the need for data re-entry and addressing customer errors efficiently. The document concludes that the improved website design has led to increased sales and minimized customer issues. The report also includes a flowchart detailing a control plan for selling electrical parts, ensuring proper verification, payment processing, and data storage. The report is based on a business application system and discusses the various aspects of the business processes to create a better business environment.

Running head: BUSINESS APPLICATION SYSTEM
BUSINESS APPLICATION SYSTEM
Name of student
Name of university
Author’s note:

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BUSINESS APPLICATION SYSTEM
Introduction
The implementation of the various kinds of technologies in the present times has led
to the development of various kinds of businesses. There is a growing trend of ordering
various materials from the online platforms. This essay intends to analyse degree to which the
stages involved in process of ordering from Amazon website has been integrated. The major
impact of the integration on the users and the organisation has been clearly mentioned in this
essay.
Discussion
The main stage involved in the ordering from Amazon website are listed as follows:
 Search for the desired product using Google shopping
 Select the item that is required from the list that has been displayed from the site
 Search for the product and then visit the website from where the product has to be
bought (Yang, 2019)
 Select the number of quantities of product that are required
 Select the desired specification of the product
 Click of confirm button
 Visit the shopping cart from the website
 Select the payment method that is preferred (Nadon, 2017)
 Select the address of the location where the product has to be delivered
 Click the checkout button from the transaction page
 Gain the confirmation of the order placing in the mobile devices
From the description of the complete process of ordering from the websites, it could
be observed that the next stage in the ordering process could be done after completing the
earlier stage (Soper, 2016). All the stages in the buying process have been integrated with

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BUSINESS APPLICATION SYSTEM
each other. It could be analysed that the users of the Amazon website could view the
simplified and guided process of ordering various products from the website. The integration
of the various stages helps in proper understanding of the coming next stage, when any stage
has been completed effectively (Kumar, 2019). It has significant impact on the organisational
employees as the errors faced by the customer during the ordering process have been
simplified and the employees do not have to perform the tasks of re-entry of data frequently.
Conclusion
Therefore it could be concluded from the above discussion that the implementation of
the improved and simplified website for online ordering has led to the increase of sales of the
products from Amazon website. The employees are not faced with major queries of the
customer regarding various errors on the website. The customer do not face the issue of re-
entry of data.

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BUSINESS APPLICATION SYSTEM
Flowchart
Control plan
Process name Control plan Control goals
Sell electrical
parts to
electrical
contractors
Parts are sold after verification of
electrical contractors
Customer base is increased
Send to
accounts
receivable
office
Remittance advice of completed jobs
are accepted
Worthless cards are not received

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BUSINESS APPLICATION SYSTEM
Verify amount Only the verified amount would be
accepted
No incorrect payment is made
Enter batch
total into
computer
Data is first stored in the database Incorrect data is not stored
Confirm job
completion
Document of job completion would
be requested
Payment is made to completed
jobs

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BUSINESS APPLICATION SYSTEM
References
Kumar, K. (2019). A COMPARATIVE ANALYSIS OF FLIPKART AND
AMAZON. Journal of the Gujarat Research Society, 21(13), 610-615.
Nadon, J. (2017). Website Hosting and Migration with Amazon Web Services: A Practical
Guide to Moving Your Website to AWS. Apress.
Soper, S. (2016). More than 50% of shoppers turn first to Amazon in product
search. Bloomberg. September, 27, 40th.
Yang, S. (2019). The Study of Customer Experience Design and Optimization of Shopping
Website: Case Analysis of Amazon in China. Asian Business Research, 4(2), 1.