Business Consultant Report: Regent College Issues and Solutions

This business consultant report provides an in-depth analysis of Regent College in London, identifying key challenges and proposing solutions. The report begins with an introduction to business consulting and its relevance, followed by an examination of the client's problems, which include issues related to team and client management, conflicts, and their impact on the college's brand image. The main body breaks down these problems using business models like Porter's Five Forces, STP model, and PESTLE analysis. The report then pinpoints the top three issues: lack of communication, personality clashes, and ineffective management. For each, practical solutions are suggested, such as organized meetings, activities to improve communication, and hiring skilled faculty. The report concludes by emphasizing the importance of business consultants in resolving organizational issues, improving profitability, and maintaining a positive brand image. The report provides references from journals and books.

Business Consultant

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Clarify who is client and what are problems which they are facing......................................1
Breaking down the problem, Top three issues of Regent college and the ways to resolve them.
................................................................................................................................................2
Top three issues of Regent college and the ways to solve them............................................3
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Business consultants are the professional entities who gives expert and professional advices
for various problems related to the areas like management, security, human resource,
accountancy, financial control, law and many more. This assist in improvement of various
operations which results in achievement of goals and targets (Ardi and et.al., 2019). Consultants
make business environment more positive so that they can eliminate related problems. This
report is based on the resolving challenges and issues which are faced by the regent college of
London. This college aims to provide number of industry related educations which assist
students in achieving their goals. This report will include about the problems of the client which
they are facing. The important areas are analysed and problems were break down in context to
target market, competitors and external factors. Three issues are analysed which client is facing
with the help of above analysis in this report.
MAIN BODY
Clarify who is client and what are problems which they are facing
Businesses involves number of operations which may result in issues and problems on
regular basis. The client is regent College of London which provides knowledge to students
according to the interest of students. Academic learning facilities are provided by them so that
students learn about their respective field in order to perform operations on practical field.
College is a facing various challenge regarding managing their teams and clients in appropriate
manner so that they can provide better services to them (Bhatia, Chandani and Chhateja, 2020).
They involve various conflicts on regular basis due to diversified teams and clients which need to
be resolved in a proper manner. All these challenges affect the growth of college along with its
brand image in the market. The perception of students become negative in context to college as
they view the negative side of college instead of their benefits and schemes. Conflict may arise
among college because of lack of communication, personality clashes and ineffective
management and supervision. All these factors contribute in conflict which is negative factor for
overall College. Regent College have to involve themselves in making is strategies which can be
best suited in order to resolve their respective problems. It is necessary to take appropriate steps
on initial level as it can results in damaging the image of college among students.
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Breaking down the problem, Top three issues of Regent college and the ways to resolve them.
The problems should be break down which college faces on a regular basis in order to
maintain the brand image. Different issues which hamper the operations of Regent College
should be analysed by applying business model which assist them in making their operations
smoother. Porters five forces model can be used to analyse the competition in their respective
industry (Borkova, Podkatilina and Zavyalova, 2019). It assists them in better growth and
expansion along with making their decision is strategies stronger. The model can be applied as
follows:
Threat of new entrants: This suggest that other colleges can enter the education industry in
easy manner without restrictions. This poses a higher threat for Regent College London because
they can capture their market area which affect their profitability. This results in shifting of
interest of the students and reduces the admission rate from college. They have to make their
college environment positive by reducing conflicts.
Bargaining power of customers: This power is a lower for Regent College London
because students have to pay their fees without bargaining. It is a positive factor for them to
attract large number of customers by providing them attractive schemes and offers for their
learning opportunities (Joshi and Corcoran-Lozano, 2021). They can use a different promotional
technique by developing their website so that they can increase their brand awareness.
Threat of substitutes: Educational industry does not affected with this factor because every
college or provide specific courses to their students. Regent colleges the specialised in providing
industry related education to the students which make them unique in industry (Rengifurwarin,
Akib and Salam, 2018). They use various effective resources like skilled faculties and technical
infrastructure to provide knowledge to their students.
Competitive rivalry: This factor is highly risky for Regent college because large number of
competitors are present in educational industry. They have to develop strategies which are
unique from their competitors so that they can achieve various competitive advantages from the
market.
STP model
This framework will assist Regent College London in identifying their competitiveness in
the market. They can easily understand their targeted customers and can effectively positioning
their services in market. This model can be studied as follows:
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Segmentation: With the help of this factor organisation can identify their potential customer
and divide them according to their traits and behaviour into different segments (Salvage and
White, 2019). Regent college aims to provide their services of the age group of 18 to 24 years
students. The geographical area which they have selected for their students include various
locations such as Harrow, London and South Hall.
Targeting: The potential customers which are segmented on prior stage is included in this
factor. Regent college select best profitable segment from different alternatives so that they can
provide them better services. They have targeted students of 18 to 24 years of upper class level
so that they can generate higher revenues.
Positioning: This is the last factor of this framework which focus on maintaining brand
image among the customers. Regent College of London provide standard knowledge to their
students with higher technological infrastructure which results in maintaining better reputation.
Pestle analysis
This framework assist organisation in analysing their external factors which affect their
operations. Regent College uses this framework so that they can minimise risk and formulate
better decision for their growth. Some of the factor of this framework which affect the operations
of college is mentioned below:
Environmental: Factors such as global warming, weather and climate conditions are
included in environmental factors which affect the growth of overall education industry (Sujatha
and Prasanth, 2021). Regent College of London involves themselves in various corporate social
responsibilities by reusing and recycling their waste material. This helps them in making better
quality of environment for their students and other stakeholders.
Social: This factor suggest that college should fulfil the requirements of students on the
basis of their lifestyle, preferences and culture. Regent College of London maintain equality
among their diversified students so that they can learn their course in appropriate manner.
Technological: Regent College involves number of technological advancements in their
infrastructure. This assists them in updating their services of providing knowledge so that they
can maintain standards of the students and College.
Top three issues of Regent college and the ways to solve them
Three issues which regent College of London faces on regular basis are mentioned below along
with their solutions:
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Lack of communication: Faculty and teams of regent College London do not interact
with each other on different topics (Venkatesh, Mathew and Singhal, 2019). This creates
misunderstanding between them which results in conflict and disputes which are negative for
their growth. College has to organise meetings and sessions for their team members which helps
them in resolving their conflict and misunderstandings.
Personality clashes: Regent College involves diversified individuals as a team who are
different in culture and behaviour. Their thoughts and point of views are different from each
other which is a negative factor for them as it lower down their productivity. They have to
involve themselves in different innovative activities on regular basis so that they can share their
thoughts and views among them for better clarity.
Ineffective management and supervision: It should be noted that college have to focus
on their management activities so that they can eliminate unnecessary events and task from
operations (Watson, Taylor and Hibberts, 2021). Regent College has to hire skilled and
experienced faculties for better supervision so that they resolve doubts and conflicts on regular
basis.
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CONCLUSION
From the above report it can be concluded that business consultant helps organisations in
maintaining positive and were meant which proved very beneficial for them. It assists in
resolving various challenges and issues from their activities which results in higher profitability
and revenue generation. Reduction and a limitation of issues it results in establishment of
positive brand image which is good for organisation. This report involves about client and their
problems which they are facing. Their problems are break down so that they can resolve
according to the requirements with the help of different models and frameworks. Top three issues
are also identified of the organisation and different solutions also given in this report.
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REFERENCES
Books and Journals
Ardi and et.al., 2019, September. Development of Performance Measurement Model using
Balance Scorecard Method and Analytic Network Process in Construction Consultant
Services Industry. In Proceedings of the 2019 5th International Conference on Industrial
and Business Engineering (pp. 148-152).
Bhatia, A., Chandani, A. and Chhateja, J., 2020. Robo advisory and its potential in addressing
the behavioral biases of investors—A qualitative study in Indian context. Journal of
Behavioral and Experimental Finance, 25, p.100281.
Borkova, E.A., Podkatilina, V.A. and Zavyalova, P.E., 2019. Dynamics of development of small
and medium business: problems and prospects. Economic Consultant, 26(2), pp.83-89.
Joshi, H. and Corcoran-Lozano, P., 2021. The Behavioral Health Consultant: Roles and
Responsibilities. Pediatric Clinics, 68(3), pp.563-571.
Rengifurwarin, Z.A., Akib, H. and Salam, R., 2018. Snapshot of public service quality in the
center for integrated business service (CIBS), cooperative micro small and medium
enterprises (CMSME), Maluku Province, Indonesia. Journal of Entrepreneurship
Education, 21(3), pp.1-12.
Salvage, J. and White, J., 2019. Nursing leadership and health policy: everybody's
business. International nursing review, 66(2), pp.147-150.
Sujatha, S. and Prasanth, S.H., 2021, February. Cloth Consultant Robot With Temperature &
Weather Report Using Uipath–Rpa. In 2021 Third International Conference on Intelligent
Communication Technologies and Virtual Mobile Networks (ICICV) (pp. 1268-1272).
IEEE.
Venkatesh, R., Mathew, L. and Singhal, T.K., 2019. Imperatives of business models and digital
transformation for digital services providers. International Journal of Business Data
Communications and Networking (IJBDCN), 15(1), pp.105-124.
Watson, H., Taylor, C. and Hibberts, F., 2021. Demystifying consultant nurse roles in
gastrointestinal nursing: what they do and how to become one. Gastrointestinal
Nursing, 19(8), pp.20-27.
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