Analysis of Business Operations in the Retail Sector

This report provides an overview of business operations, focusing on the classification of businesses into public and private sectors and their respective structures. It examines the implications of the local, national, and global economic environments on business performance, particularly within the UK retail sector, using Tesco as a case study. The report delves into the significance of customer service, highlighting the benefits of customer retention for businesses. It explores different business structures, including partnerships, sole proprietorships, and corporations, and discusses how these structures influence operational activities. The analysis includes the impact of economic factors on business, both positive and negative, at local, national, and global levels. Furthermore, the report emphasizes the importance of customer service in achieving organizational success and the benefits of implementing effective customer service strategies to enhance brand image and customer satisfaction. The conclusion summarizes the key findings, emphasizing the importance of strategic planning and operational efficiency for business success.

How Business Operate
(TASK 1 & 5)

COVERED CONTENT
 Introduction
 Classification of business on the basis of public and private
sectors
 Structures within the business of Public and Private Companies
 Implications on business at local, national and global economic
environment
 Impact of customer Service
 Benefits of customer retention
 Conclusion
 References

INTRODUCTION
Business operation is a one of the of critical process with
in an organisation. Management of the company has
develop plan in order to run all business operation in
appropriate way. Through this, enterprises are able to
achieve aim as well as objectives in limited period of
time. In United Kingdom competition in retail sector is
very high so that each one firm has develop strategies
to compete competitors at market. In this report
TESCO are choose to know the impact of operations
activities on firm performance, productivity.

Type of business on the basis of private and public
Current business environment is highly competitive in nature
so that each and every organisation has want to make their
own vision as well as mission in order to run enterprises
effectively. On this basis of this, business are divided into
two type private and public. In private organisation, the
main objectives of running operation is a profits. But in
public company the main aim is full fill needs and wants to
the society in order to provide high growth opportunity in
nation economy.

Different structures of business
Structures of company mean how many people are work here
and level of operational activities.
General partnership: Partnership mean two or more people
are work together and achieve common aim in an effective
manner in given time frame.
Limited partnership: In this, partners are share their liability
and make limited liabilities organisation.

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Sole proprietorship: In this type of enterprises whole business
activities are run by single person and they are fully
responsible for profits as well as loss.
Corporations: It mean one organisation run several
subsidiary companies to operate business activities
appropriately. TESCO has also came under this section and
running work at global level.

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Non profits Organisation: The
vision of this kid of firm has
enhance overall social living
Stansted as well as provide equal
opportunity to each one. hey are
gather fund form various institute
in order to provide facilitie4s like
food, clothes, house, drinking
water, education etc.

Implications on business at local, national
and global economic environment
Economic environment has change in different location and it create
positive as well as negative impact on organisation performance
in long period of time.
Local: In this, social cultural environment of city or town may affect
firm performance in two type which are explain as follow:
Positive: Management are consider some economical factor like per
person earning capacity, growth, disposable income etc.
Negative: Several micro as well as small institute are already work
there and they have strong personal relationship with clients that
affect firm sales volume as well as profitability.

National: Overall country economy has create both form of
effect positive, negative on enterprises presentation that are
explain below:
Positive: High competition has create lot of opportunity for
organisation, in UK retail sector have highly competitive in
nature
Negative: Low economic growth rate, less employment
opportunity, low disposable income etc. has create negative
impact on institution execution of task in long period of
time.

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Global: At international level most of the company has
conducting research to know different nation client's needs,
wants and accordingly develop product to sell in several
location.
Positive: Large number of customers are available at market
place
Negative: Home company has receive some benefits form their
government

Impact of customer Service
High quality services provide success to organisation through
higher profits, strong brand image, satisfy clients have
provide positive mouth publicity which increase goodwill,
enhance market position, increase sales and many more.
Management required to make all task appropriately so
that staff members are able to deliver goods as well as
services according to needs of potential customers in
industry.

Benefits of customer Service
There are several benefits of clients services which are offer
by organisation in order to increase customer's satisfaction
as well as build positive brand image in consumer's mind.
Through this, firms have capable to achieve higher
profitability and sustainability in long period of time. In
highly competitive environment, enterprises has develop
effective buyers service strategies to complete competitors
at market place appropriately.