BBS013-1: Project Business Case Report on LTR Housing Association

This report presents a business case analysis of the LTR (Luton Town Residences) project, a housing association operating in Luton. It examines the project's purpose of providing quality housing for the local community, focusing on providing assistance. The report delves into the project development process, identifying the rationale behind the project and providing contextual information. It explores various business options, including the implementation of the Quip platform to improve communication and collaboration, and recommends a preferred option. The report assesses the expected benefits and disadvantages, including the impact on communication and the overall project success. It also addresses project timelines and costs, providing a comprehensive overview of the project's financial aspects. The report concludes with a personal reflection, offering insights into the learning experience and skills developed during the project, including communication, teamwork, and time management. The report highlights the importance of effective communication, collaboration, and the selection of appropriate business options to ensure the successful completion of the LTR project.

Project Business Case Report

EXECUTIVE SUMMARY
The report has been summarised about LTR, which become consider housing association
operates in Luton. The purpose or mission of LTR project is to provide the better quality of
housing facilities for local community with particular focus on the providing assistance.
Discussion on the concept of project development process, identification of specific reason for
doing the project of Luton Town resistance, provide sufficient background, contextual
information. it can be identified the options which become consider and recommend as option.
Moreover, expected benefits and disadvantage where understand the actual consequences of a
successful project. Discuss about the time scale, cost or price in the project development.

Contents
EXECUTIVE SUMMARY.............................................................................................................2
INTRODUCTION...........................................................................................................................4
Business Options.........................................................................................................................4
Expected benefits.........................................................................................................................5
Expected dis-benefits...................................................................................................................6
Time-Scale...................................................................................................................................7
Costs............................................................................................................................................8
Conclusion...................................................................................................................................9
Part 2................................................................................................................................................9
Personal Reflection......................................................................................................................9
REFERENCES..............................................................................................................................13

INTRODUCTION
A business project is related the commercial entities that deliver the project for their
potential consumers. In this report, it is based on the LTR as housing association operating in
Luton with mission to provide the better quality of housing facilities for local community with
particular focus on the providing assistance. Generally, LTR is operating from various location
in the Luton two centre.
This report will describe that what are the reason for doing the project of Luton Town
resistance, provide sufficient background, contextual information. It will identify the different
options which become consider and recommend as option. Moreover, it will identify the
expected benefits and disadvantage where understand the actual consequences of a successful
project. Discuss about the time scale, cost or price of entire project will require.
Reasons
Main purpose of Luton Town residence project is to provide the better quality of housing
blocks facilities in different location across Luton. Through this project, it would support for
individual people regarding the emergency hostel for single young people, transitional flat from
16 to 18 years old leaving care, hostels for young mothers. In this way, it has been identified that
Luton Town residence project will support for every aged group of people, those are preferred
the best place for living.
According to the case study of LTR, it has been analysed the importance of this project,
which helps for poor people who are not sufficient way to fulfil their all requirements. That’s
why, Luton Town residence project is provide thee sufficient facilities and provide the better
way to spend their life.
Solve problems in LTR by using potential solutions-
Possible
solution
Feature applicable
in LTR project
Meet the
requirement and
expectation of
client needs
Draw back or
potential problem
Per user cost to
purchase for LTR
Quip Sharing the
document task list
Spreadsheets access
on different device
NO Support only
email, establish a
connection to
save changes
$30. Month for
team of 5+

Microsoft
teams
Enabled them to
establish an
effective
communication.
Using different
devices to increase
the productivity.
Fully integrated
with Ms office 365,
customise the
workspace
No The structure of
files create or
develop
confusions,
difficult in
transition from
outlook.
team of 5+
ProofHub
Different Discussion
is basically occurs
on the basis of
Events, workflow,
milestones
Gantt charts. In this
way, it can easily
Customise all kind
of the file and
upload within
window
Reports
Custom domain SSL
API
NO A poor or lacks
integrations
Essential-
$50/month (40
projects)
Table: 1

Business Options
In general, Business should be described the different options such as “Do nothing
option” and “Do the minimum we can”, “Do something else”. These options are completely
related to the concept of new project which is mainly starting by an enterprise.
According to case study of LTR (Luton Town Residences), The financial team will try to
perform the tasks by using Excel spreadsheets, word documents and Sage one accounting. These
are consider as shared folder on the enterprise server, restricted the access of unauthorised
people. Sometimes, financial team will establish a better coordination with maintenance team to
handle or manage services. This can possible when every department plays important role and
always try to choose option of “Do something else”.
Through the project of LTR, it is always influencing the individual people, those are trying
to do something innovative and do whatever, if it will be minimum. It does not depends upon the
large amount of change in current project.
LTR project will consider as “Do something else” so that it will implement as new
platform idea such as Quip. Therefore, it would be selecting the QUIP in LTR project which
helps for created in Excel format (Zheng and Wang, 2020). Therefore, it is an essential to invest
some training at the time of COVID-19.
On the other hand, Quip platform is useful for everyone in LTR and added or share the
important information, issue, problem and success of business. Do something else option is
directly related to the implementation of Quip platform which is helping to increase entire
efficiency of LTR.
Expected benefits
The benefit of “Do something else” option, which means that review time and there is lot
of efforts require in the Luton Town residence (LTR) project. Project manager of housing project
is become constructed opinion on how individual people speak about the choice of different
people regarding housing facilities. Do something else will always inspire or motivate the staff
members in order to build a reputation on good work. It is the positive energy and demonstrated
positivity come from efficient works in LTR project (Lendel, Schnoke and Henrichsen, 2020).

Benefits of Quip platform (Do something else option)-
 Highlighting the main issues
 Keep track or monitor the necessary problem and also useful in the maintenance of staff
member
 Enables privacy
 Reduce meetings, emails, radio calls etc.
Additionally, another option for LTR to select from is to leave as before without any kind of
additional price or cost.
Measurable term if Possible in New platform-
 New platform such as Quip has been considered the unique features that can point to
become urgent matters. It is able to easily prioritize the important tasks.
 Finance team has been requested that there is currently use system office which are
completely merged into new platform. it make sure that duplication of documents in
different ways to avoid (Latiff, Jaapar and Isa, 2020).
 New platform provide the better permission to their employee where they can use mobile
device application at the time of access.
 Quip platform will help for eliminating any kind of worried regarding the training and
support.
Expected dis-benefits
Problem in LTR communication and Collaboration
It is consider as main Consequences of a successful project in LTR. Problems arise in
communication and collaboration, face by consumer service team finds more difficulties to get
positive response in emails regarding information or data from other team. Therefore,
Administrator staff members are not completely happy this kind of issue. Sometimes, it is also
consider the remote working as they can feel had to be always connected or available
(Kalantidou, 2020).
As per given scenario, consumer service team in LTR project is always used the Excel,
word and plain text document at same time. Therefore, it is keep track of blocks and face the
issue with different residence.
As per analysis, it has been identified the consequence of successful project LTR project
but it would be handled or controlled in proper manner. In the project of LTR, consumer service

will be increased a lot of consequences which are completely develop as negative aspects. If it
possible, quantify this may consider as dis-benefit in the successful housing project.
Recommended Solution Justification
As per analysis, it has been identified the problem in consumer service of communication
so that it has been justified the solution. Sometimes, Employee does not have time to reach all
essential emails, skipped or urgent issues not solved or replied etc. in this way, it has been
implemented the effective communication through different departments, such at same time to
minimise the large volume of emails., phone calls, message and reports. Therefore, it is the best
way to introduce a new platform that will gather or collect entire team, will establish
communication in different information about LTR Company’s situation. This is not only
helping to establish a strong team but it become easier to develop better collaboration between
departments. In order to solve any kind of issues at certain place or time.
Time-Scale
Project time Scale is based on the process in which identified the date on which needs to
do perform different tasks. It is also identified the amount of time, expect to need or required to
complete certain tasks. In LTR project, it is basically focused on the project timeline in which
represents as visual list of tasks or activities. project manager can view the entirely of project one
place and take in the form of horizontal bar chat, where each task is give a specific activities.

Table: 1

Costs
The overall cost or price of LTR project which means that describe total funds needed to
monetarily cover and complete the business transaction (Lendel, Schnoke and Henrichsen,
2020). Project cost can involve direct price, directly involved with and necessary in order to
complete entire project in proper manner.
Ongoing operations costs are basically projected the maintenance, training, operations
and other applicable appropriate taxes over expected life of acquired all essential resources.
Ongoing operations and Maintenance costs Year 1 Year 2 Year 3
External costs and
expenses- for identifying
the categories, identify
the major type of items
Hardware 1000 1100 133
Software 2000 1300 600
Personal service 1500 400 1300
Maintenance 800 900 1000
Other purchased
service
600 122 6900
Internal prices and
expenses
Salaries, wages 2000 3111 900
Employee benefits 1800 3333 300
Service charges-
telecommunication
500 1311 1455
Other prices and
expenses
Table: 2

Conclusion
From above discussion, it has been summarised about the business case for LTR project
where implementing communication and collaboration changes. It has been improved more
understanding towards the business function, elements of project life cycle. In this report, it is
mainly focused on the LTR project which provide the best quality of housing service for
potential consumers.
As per analysis, it has been identified in LTR project a certain kind of consumer service
regarding business issue or problem. Therefore, it has been implemented suitable solution to
successful complete the project in proper manner. Moreover, it has been described about the
business options such as do something else while implementing the Quip new platform in LTR
project. However, it has been analysed the expected benefit and advantage of recommended
option, measurable its possible outcome or result.
Part 2
Personal Reflection
Description- This unit that was online was a very good learning opportunity as well as learning
experience for me. The reason is that several things are different when we study online compared
to when we study in classes. During this unit we studied some case studies, that we were
required to read and summarise (Li and et.al., 2020). Along with this we also had some reports
that we were required to read and answer questions given in report and these activities were in
group. During this unit we were required to use different skills to learn and understand better and
these skills include communication skills, verbal as well as written, team-working skills,
effective listening skills and time management skills. Overall we did many activities in this unit
and during online session. This unit helped me in identifying positive as well as negative aspects
of my skills and knowledge.
Feelings- Before starting unit and online sessions I was curious and anxious about how the
experience will be. During online session of the unit and while doing different activities such as
reading and summarising case study and reading report and answering questions I had different
feelings. These feelings were natural that one is likely to have during different situation of
success and failure. This means that when I was able to understand question and answer that in
group I was feeling good and excited on the other hand when I did not know the answer and

specifically when I was asked I used to feel bad. However, after unit and session I was feeling
good because many activities happened and I gain several new experiences and I was also having
more knowledge than earlier and these were making me feel good and ore confident. Overall
experience was good and positive for me.
Evaluation- During unit and session certain things that went well includes my communication
skills and because in online session it was two way communication I was actively involved in
communication (He, Parkinson and Doyle, 2018). This made me realise that I have good verbal
communication skills but I do not have good written communication skills because many of the
time I could not write fast and accurately. My participation in group activities such as reading
and answering report was balanced, this means that I was not actively involved in answering
questions but I also was not completely passive during activity. However, sometimes because of
lack of attention and concentration I missed some information which later made me feel bad and
it was important negative aspect of my experience because this happened more than once. I
realised that sometimes staying attentive and concentrated becomes difficult during online
session of unit. However, everyone's support including teachers and peers made overall
experience pleasant and positive.
Analysis- The reason that experience were positive and negative were because of the support and
guidance of teachers and peers. This means that whenever I missed any kind of information that
provided me that information. In addition to this, one of the biggest element that made this
experience positive was engaging activities that we did during unit. This means that reading and
summarising case studies was interesting as well as engaging and enabled me to think critically
and expand viewpoints to understand different perspectives (E-portfolio, 2019). In addition to
this, reading report and answering them was also interesting and in group experience became
more positive and interesting because everyone was equally contributing which made
conversation and activity interesting. In addition to this, experience that I have had, was
significantly different from what I earlier perceived about it and this also made it positive and
favourable. However, one thing that I perceive negative was my inadequate contribution in group
activity compared other group members. But my communication during session was very
effective and this allowed me to gain effective understanding of the subjects and concepts that I
found difficult. One more element that created negative experience was ineffective problem-