Bengaluru Pod Taxi Project: A Business Case Critique & Analysis

This case study presents a critique of the business case for implementing a Pod Taxi system in Bengaluru to address traffic congestion, promote public transport usage, and reduce travel times. The critique identifies both positive and negative aspects of the business case, noting a lack of clear objectives and information on organizational changes. While the option analysis is well-structured, the critique suggests the need for more recommendations regarding traffic congestion reduction. The product and project scope statements are deemed accurate, but the author suggests dividing constraints into time, budget, and scope for better clarity. The review also highlights the importance of a scope management plan and evaluating key performance indicators in a table format. Furthermore, the critique suggests incorporating a project governance structure and a cost-benefit analysis. The communication management strategy is praised, and the review concludes with possible questions to be asked regarding the business case.

Running head: CRITIQUE OF THE BUSINESS CASE
Critique of the business case- Pod taxi in Bengaluru
Name of the Student:
Name of the University:

1CRITIQUE OF THE BUSINESS CASE
Critique of the business case- Pod taxi in Bengaluru
I reviewed the business case of Pod taxi in Bengaluru where the main argument is to
reduce congestions due to increase in usage of cars, increase in usage of public transport and
reduce the traveling time of the customers. The entire work is explained in business context and
entire critical evaluation is done is mixed such as it contains both positive and negative
evaluation. After reading the executive summary and reviewing the business case, I found that
there is no clear objective of this paper. The author finds some difficulties while trying to address
the project issues. There is lack of information on the organizational changes. In the second
section, option analysis, all the options are evaluated properly with its proper descriptions and
weightage. All the options are properly evaluated based on different criteria. Based on the
recommended options, I think that more recommendations would require regarding reduction of
traffic congestion and severe clogging in urban city. In my point of view, the product and project
scope statements are analyzing the business case accurately. The author has provided the
constraints and dependencies properly, but it will be fine if the constraints are to be divided into
time, budget and scope constraints so that the reader can understand the each different constraint
properly. I can able to understand that the scope of this business case is to establish a rapid mode
of transportation in provided timeframe and allocated budget, therefore a proper scope
management plan can help to analyze the purpose of this entire plan.
The study is effective when project key performance indicators are evaluated in a table
format which helps me to achieve the project goals and map success of the project. In section 4,
all the project team members are identified help to recognize set of administrative bodies in
hierarchy levels contribute to project success. After reviewing the project governance
framework, it will be fine if a project governance structure is there. These business casespresents

2CRITIQUE OF THE BUSINESS CASE
a budget and cost analysis but a cost benefit analysis will be provided, then it will definitely
analysis the entire budget properly. In my point of view, communication management strategy is
best section in this paper as it helps to gain information and data on project status. A
communication plan keeps track the decisions which are taken by low hierarchy levels.
Implementation of communication plan provides the stakeholders with the information and
communication channels for delivering the information. After reviewing the timing and project
readiness section, I concluded that a project schedule is estimated to schedule entire project plan
as per project requirements. Risk management plan and quality management plan is properly
implemented in the business case so that on time the risks are identified and quality is assured to
provide best customer services.
The possible questions to be asked are:
1. How will your business case satisfy the need?
This question will introduce and describe the entire business case in summary. It
includes an aim and objectives to conduct the business plan. The objectives will
give details how the case will satisfy the need in market. It will need to develop
and implement of strategy on how best to reach the target client.
2. What are communication challenges in the project?
It provides possible communication issues and causes which the project manager
faces while providing best project outcome.
3. What are the tools and resources used to develop the business case?
This question provides an understanding of the project management tools which
are used to describe the business case. Online tools will be analyzed to complete
daily tasks.

3CRITIQUE OF THE BUSINESS CASE
4. How do you ensure you deliver or exceed the expectations of customers?
This question will describe the ultimate goal of project to meet customer’s
requirements. It provides a generalized answer of project requirements and
examples and details about the business process.
5. What are three key challenges of the business case and how can those tackle
efficiently?
This question will describe the key challenges which the project manager faces
when analyzing the business case. In order to overcome the challenges, possible
solutions are implemented.
6. How much money is required to implement the business case and generating
revenue?
This question will identify required capital investments by determining the
business stands today in the market. It gives answer to what are required to move
forward. If the business is required of outside funding, then what will be the
sources and users of funds requested.
7. What needs to happen to break even?
It gives details regarding the financial projections and forecast for determination
of volume of sales required to cover project expenses and become profitable. It is
included of monthly breakdown for first two years.