Business Communication: Barriers, Strategies, and Cultural Influence

This report delves into the critical aspects of business communication, focusing on barriers that impede effective information exchange within organizations. The report identifies and examines three primary types of communication barriers: perceptual, language, and emotional. Perceptual barriers arise from differing viewpoints and interpretations, while language barriers stem from the use of different languages or complex terminology. Emotional barriers, such as anger or sadness, can also significantly impact communication. The report then explores strategies to overcome these barriers, emphasizing the importance of clarity, consistency, and emotional control. Furthermore, the report highlights the influence of culture on communication styles, including formal and informal approaches. The conclusion underscores the significance of strong communication in fostering positive relationships and a productive work environment, thereby enabling HR managers to create a better environment within the firm. The report uses the example of a sports and leisure center to provide real-world context.

Business Communication

Cover Content
 Introduction
 Common Barriers And Challenges To Communication
 Perceptual Barriers
 Language Barriers
 Emotional Barriers
 Strategies To Overcome Barriers
 Culture Influences Communication
 Conclusion
 References

Introduction
 Communication play most vital tool in an business organization that assist
in sharing information between different people.
 A good communication assist in reducing conflicts and barriers from the
firm in order to developing a positive environment in the firm.
 This PPT is based on Sport love which is a independent London based
sport and leisure center.

Common Barriers And Challenges To
Communication
In an organisation communication play a most important role
that assist in connecting ideas and thoughts of different
individual easily.
The interpersonal communication of individuals can be
affected through some major barriers.
These kind of factors can create a challenging situation in
front business organisation. These common barriers can be –
 Perceptual Barriers
 Language Barriers
 Emotional Barriers

Perceptual Barriers
 These kind of issues has been arises most commonly in some
organization's when two differences individual have their own opinion.
 In this situation, their perception create barriers in communication
practices. Sport love organization faced such issues because their
employees having different opinion and mind set.

Language Barriers
 This is a most important aspects of communication that
assist in describing what a person wants to express.
 Sport love organization also faced such issues as their
employees were using their own language which creates
complexity for others to understand.

Emotional Barriers
 Emotions of an individual can be anger, happiness, sadness and so on can
be taint communication between two individuals. Thus, it is important
aspects of communication that the listener understand the emotion of
others.
 They can manage communication practices properly. In this process,
mistrust between employees can also arise issues that impacts directly
upon their thought processing towards others.

Strategies To Overcome Barriers
 Sport love organisation is concerned about poor communication amongst their
staff members. These kind of elements impacts negatively upon the customers
experience of the firm.
 Take care of language, tone and ways of speaking
 Control Anger
 Retain consistency about the message
 Must have clarity in thoughts

Culture Influences Communication
 Culture refers as set of values, beliefs, norms and behaviour of an
individual and group of people.
 There are various types of communication style that may influenced
culture are as follows:
 Formal communication
 Informal communication

Conclusion
 From the above report it has been summarised that communication play a
most important role in an organisation that assist in building positive
relationship between employees as well as customers.
 On the basis of these practices, HR manager of firm can create a positive
environment in the firm.

References
 Bădin, L., and et. al., 2016, June. Reflecting on Romanian Universities
Ranking: An Entropy-Based Approach to Evaluate Scientific Research. In
International Conference on Informatics in Economy (pp. 175-183).
Springer, Cham.
 Kolarik, D., 2016. Suvremena tehnologija u poslovnoj komunikaciji
(Doctoral dissertation, Josip Juraj Strossmayer University of Osijek. Faculty
of Economics in Osijek. Chair of Quantitative Methods and Informatics.).