MGT502: Annotated Bibliography on Organizational Communication Issues

This annotated bibliography examines the impact of ineffective communication on organizational success, drawing from ten sources. It covers topics such as communication gaps, mergers and acquisitions, communication in the construction industry, management communication behaviors, and the impact of communication on employee performance. The bibliography includes articles and dissertations that address communication challenges and offer solutions for improving communication strategies within organizations, including the importance of effective managerial communication, intercultural communication, and the use of technology in communication. The sources highlight the significance of effective communication for employee engagement, organizational productivity, and overall business success, along with identifying the consequences of poor communication in different contexts. The bibliography also explores the impact of communication on employee motivation and performance, and provides insights into creating effective communication strategies to address workplace issues. It emphasizes the need for planned and consulted communication, considering both bottom-up and top-down approaches, along with the importance of understanding cultural differences in global businesses.

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Part A: Annotated Bibliography
Student Name

Part A- Annotated bibliography
Ineffective communication impacting organisational successes
Agarawal, A. (2012). Lack of Communication a Stumbling Block to the Development of an
Organisation. International Journal of Social Science & Interdisciplinary Research,
1(10), 121-130.
In this article, the author, who is also an assistant professor in university reveals that
in present and competitive business world, business managers have to face many challenges
especially while they take critical business decisions. The author claims that to eliminate
issues related to employee’s ineffectiveness and transformational changes, it is significant
that managements are aware of making effective decisions through good communicational
skills. Since Odine (2015 also stated a similar viewpoint, it can be assumed that business
managers who specialises in knowledge management and are good orator as well as listeners,
always generate effective ideas that can potentially eliminate negative impacts in
organisations. After conducting a methodological study, the author reveals about various
communication gaps facing businesses and effective ways that can help in bridging those
gaps. This article, therefore, illuminates bibliography through providing its readers and
contemporary business managers with communication skills related advantages along with
describing how sound communication enabling can motivate employees and increase
organisational productivity.
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Angwin, D. N., Mellahi, K., Gomes, E., & Peter, E. (2014). How communication approaches
impact mergers and acquisitions outcomes. The International Journal of Human
Resource Management, 27(20).
The peer-reviewed journal article addresses key issues in incorporating
communication process and communication content including medium that are used for
conveying purposes. Specifically, the study made in this article examines interactions made
in organisations during mergers and acquisitions (A&M) to achieve strategic goals and
business alliances. The author finds a research gap in the fired of communication assessment
while performing A&M along with conducting a methodological analysis about A&M
outcomes through various communication process. Unlike article written by Agarawal (2012)
who considers more on organisational internal change, this paper address organisational
interaction during making A&M with external companies and thus elaborates communication
related issues from broader perspective. This article can assist MNC’s and global companies’
managers who considers more A&M while operating in global business environment. This
article enriches this bibliography from an international perspective by recommending various
technological and systematic ways that can assist organisation while making strategic
decisions.
Gamil , Y., & Rahman, I. A. (2017). Identification of Causes and Effects of Poor
Communication in Construction Industry: A Theoretical Review. Emerging Science
Journal, 1(4), 239-247.
This issue in Emerging Science article reflects upon communication issues arising
particularly in construction companies and identifies various impacts by making a research on
past experiences regarding failed projects. Study made by the authors reveal that poor
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communication in construction sites can either be small scale of bigger ones depending upon
the communication between client and the contractors. Therefore, the author shows an
urgency to identify consequences that may result in severe failures and conflicts in projects.
Unlike work conducted by Shonubi & Akintaro (2016) of global companies, this article
focuses majorly on one industry thereby giving its audiences and construction company
owners a detailed insight about communication importance for releasing successes in their
projects. This article again enriches this bibliography by identifying significant problems that
may arise at workplace atmosphere and how big or small projects are affected by it.
Furthermore, this article gives appropriate solutions to reduce workplace communication
issues and says that to discover the severity behind ineffective communication, construction
practitioners must make a pragmatic survey before enabling alternative communication plan.
Hart, A. J. (2016). Exploring the Influence of Management Communication Behaviors on
Employee Engagement. Retrieved from
https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?
article=3255&context=dissertations
This master thesis dissertation has been written and reviewed by faculty members of
College of Management and Technology and thus confirms being authoritative. This paper
discusses about inability seen among organisation’s staff members while establishing
effective connection through sound communication thereby leading in organisational chaos,
decreased productivity and low profitability. Business leaders who focus upon soft skills and
communication strategies enjoys 85% more profits in comparison to those firms who shows
less effective communication skills. As compared to the study made by Neely & Mosley
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(2018), this article also finds that general issue facing today’s organisation is lack of effective
managerial communication that effects on overall organisational effectiveness and creates an
environment of mistrust among management and workforce. This paper supports the research
topic of this annotated bibliography by addressing various issues related to communication
through presentation of literature from various articles which can assist its readers while
facilitating constructive change in their organisations.
Neely , P. R., & Mosley, M. (2018). Communication Problems in Management. International
Journal of Research- GRANTHAALAYAH, 6(9), 34-40.
This research article has been published by authoritative publication house and is
highly relevant to this bibliography topic. This paper conducts a study with the help of
literature review, qualitative and quantitative analysis through which the authors finds that
effective communication is the key reason behind organisational success as it increases
employee productivity and performance. Although many benefits behind effective
communication has been realised in present studies, many organisations face issues due to
emergence of communication disconnections and breakdowns. Even Gamil & Rahman
(2017) identifies that such challenges that affect workplace performances and comprises
organisational successes. The authors of this article intents to use mixed methodology
approach by gathering data from primary and secondary sources to identify gaps in effective
communication from the perception of employers and employees. After reading this article,
business practitioners will be able to identify communication system related insights that are
imperative in contemporary organisations through which effective communication can get
fostered.
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Odine, M. (2015). Communication Problems in Management. Journal of Emerging Issues in
Economics, Finance and Banking, 4(02), 1615-1630.
This article is written by Assistant dean of Florida’s University and the author reveals
in front of its readers about various reasons why catastrophes in insufficient background
information leads to communication issues. Like the findings made by Agarawal (2012), the
author of this article also states that choosing wrong communication medium like email, or
letter might sometimes prove complicated for employees that results in poorly organised
communication including typographical errors that creates issues within organisation’s
management. This article illuminates present bibliography as it put in front of business
managers about how they typically fail to access their communication skills and ways it can
be improved to make their communication strategies more expressive and assertive while
making internal and external communications. After conducting a time-based survey, the
author concludes with the notion that communication issues are inevitable in contemporary
workplaces, however, if identified within time and given strategic considerations, this issue
might turn into a strength.
Rukmana, H. D., Sopiah, M. P., & Elfia , N. S. (2018). The Impact of Organization
Communication on Employee Performance Through Employee’s Work Motivation at
Pt. Putri Panda Unit Ii Tulungagung, East Jawa, Indonesia. The First International
Research Conference on Economics and Business, 211-227.
This article has been written by faculty members of a renowned university and has
been reviewed by IRCEB Conference Committee. The authors of this article make a
remarkable statement concerning organisation communication effects over employee
performance and says, “Communication is not only able to influence employee's performance
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through motivation, but it gives a direct impact on employee's performance” (p. 213). Indeed,
even Shonubi & Akintaro (2016) makes a similar comment determining a positive
relationship between organisation communication and employee performance. This paper
illuminate’s bibliography by presenting a case analysis revealing in front of business
managers about how communication between employee and employer can get improved
which can considerably eliminate workplace related issues. In other words, to improve
organisational productivity, companies need to improve their communication strategies while
giving instructions regrading work, business methods, performance quantity or quality and
time period for accomplishing desired task.
Shonubi, A. O., & Akintaro, A. A. (2016). The Impact Of Effective Communication On
Organizational Performance. The International Journal of Social Sciences and
Humanities Invention, 3(3), 1904-1914.
This peer-reviewed journal article is been published under an authoritative name and
discusses impacts of poor communication in organisational performances after making an
empirical research concerning employee performance and communication system adopted.
The finding made by the article states that communication approach adopted by organisations
can affect organisational productivity especially during change phases. This article work can
be compared from Agarawal (2012) and Odine (2015) as both these articles reveals various
communication related barriers that converts into organisational ineffectiveness through
improper planning and misleading guidance. This article fulfils every requirement of the
research made on impacts of ineffective communication on organisations by finding various
issues concerning organisational communication in contemporary organisations. This article
finds that planned and consulted communication can be both bottom-up and top-down way
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and if every facts are explicit and implicit, they will consider the content tone and its long-
term importance.
Vesala-Varttala, T., & Varttala, T. (2010). Challenges and Successes in Multicultural
Corporate Communication. HAAGA-HELIA Publication Series.
This book describes cross cultural communication effects within organisations and
how on-going globalisation are making corporates consider addressing diversified cultural
backgrounds and linguistic barriers. To address the issue, many firms and business instructors
need that their employees are provided with good communication and intercultural
knowledge to familiarise themselves with practical success related strategies while working
in an international environment. The authors make an empirical research and a literature
review to go beyond focussing upon cultural differences and miscommunication issues to
understand what can help intercultural businesses more successful through pertinent training
and development. Neely & Mosley (2018) finds that many firms face breakdowns due to
miscommunications which have been supported in this book also alongside discussing MNCs
communication challenges and how they can be turned into successes. This book can assist
global company owners and managers while they address intercultural communication related
issue alongside supporting the organisational issue topic of the bibliography.
Washington, M. C., Okoro, E. A., & Thomas, O. (2012). Intercultural Communication In
Global Business: An Analysis Of Benefits And Challenges. International Business &
Economics Research Journal, 11(2), 217-222.
The authors of this journal article are professors in Howard University School of
Business, Washington and provides very useful insights to its readers and business managers
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concerning communication challenges, benefits and opportunities. This article examines
current literature pertaining organisations etiquette followed in six countries and finds that
international trade is the driver of globalisation process that effects economic and technology
dependency within the firms. However, the authors also claim that due to arising cultural
differences along with intercultural communication related challenges, many international
trade negotiations get failed. Like viewpoints shared by Vesala-Varttala & Varttala (2010),
this article also states that business communication is more culture specific and culture-bound
which is the reason why countries involved in global businesses needs to devote significant
time and resources to learn, appreciate and understand culturally diversified ethical habits and
etiquettes. This article illuminates this bibliography by expanding the information regarding
multicultural communication and sensitivity that needs to be present within every
international business practice.
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References
Agarawal, A. (2012). Lack of Communication a Stumbling Block to the Development of an
Organisation. International Journal of Social Science & Interdisciplinary Research,
1(10), 121-130.
Angwin, D. N., Mellahi, K., Gomes, E., & Peter, E. (2014). How communication approaches
impact mergers and acquisitions outcomes. The International Journal of Human
Resource Management, 27(20).
Gamil , Y., & Rahman, I. A. (2017). Identification of Causes and Effects of Poor
Communication in Construction Industry: A Theoretical Review. Emerging Science
Journal, 1(4), 239-247.
Hart, A. J. (2016). Exploring the Influence of Management Communication Behaviors on
Employee Engagement. Retrieved from
https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?
article=3255&context=dissertations
Neely , P. R., & Mosley, M. (2018). Communication Problems in Management. International
Journal of Research- GRANTHAALAYAH, 6(9), 34-40.
Odine, M. (2015). Communication Problems in Management. Journal of Emerging Issues in
Economics, Finance and Banking, 4(02), 1615-1630.
Rukmana, H. D., Sopiah, M. P., & Elfia , N. S. (2018). The Impact of Organization
Communication on Employee Performance Through Employee’s Work Motivation at
9

Pt. Putri Panda Unit Ii Tulungagung, East Jawa, Indonesia. The First International
Research Conference on Economics and Business, 211-227.
Shonubi, A. O., & Akintaro, A. A. (2016). The Impact Of Effective Communication On
Organizational Performance. The International Journal of Social Sciences and
Humanities Invention, 3(3), 1904-1914.
Vesala-Varttala, T., & Varttala, T. (2010). Challenges and Successes in Multicultural
Corporate Communication. HAAGA-HELIA Publication Series.
Washington, M. C., Okoro, E. A., & Thomas, O. (2012). Intercultural Communication In
Global Business: An Analysis Of Benefits And Challenges. International Business &
Economics Research Journal, 11(2), 217-222.
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