Business Communication Report: Challenges and Strategies

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Added on  2023/02/01

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This report provides an analysis of business communication, focusing on the case of Sports Love, a company based in London. It begins by outlining the importance of effective communication in business, highlighting its role in smooth operations and promoting goods and services. The report then delves into the challenges and barriers to communication that the company faces, such as language barriers and differences in perception among employees. It further provides strategies to overcome these barriers, including providing constructive feedback and addressing communication gaps. The report also explores how cultural diversity influences communication styles within the organization. The conclusion emphasizes the need for businesses to proactively address communication challenges and suggests practical steps, such as providing feedback and addressing communication gaps, to improve overall communication effectiveness. Finally, references are provided to support the analysis.
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BUSINESS
COMMUNICATION
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Table of Content
Introduction
Barrier and challenges to communication
Strategies to overcome communication
Insights in which culture influences communication
Conclusion
References
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Introduction
Business communication refer to the share of idea, opinion, knowledge within
or outside the enterprises in order to carry business activity smoothly
(Toth, 2013). It also encourages the potential consumer to bing the long
term relationship by increasing the sales of company. For better
understanding Sports Love company has been selected which is situated in
London and deals in sports products. This report cover following topic
such as common barrier and challenges to communication. Further,
emphasize on strategies that help to overcome communication barrier and
insights related to culture influence communication.
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Barrier and challenges to communication
Organisation must develop effective strategy or take wise precautions in order to
overcome the barrier. Thus, Sports Love have adopted various methods that are
defined below:
Provide feedback to the internal staff: The manager of Sports Love should deliver
constructive feedback regarding the performance of employee.
Control differences in perception: Though the employees of selected company
belongs to different countries because of which their first language is not English.
Organisation structure: As the organisation structure of Sports Love is simple but
still there arises problem of communication gap between management ass staff.
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Insights in which culture influences
communication
With the diversity in culture the experience, perception as well as behaviour of
each and every individual differ from one to another. Due to these
variation culture of an individual plays a vital role in shaping the
communication style. Moreover, due to globalisation the company's are
hiring people from different cultural background causing a hub of diverse
people.
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CONCLUSION
From the above report it has been defined that effective communication within
business does not only help in smooth business process but also help in promoting
the goods and services of company. Thus, business must take precaution to
overcome the chances of barrier by indulging into interaction with employee on the
continuous basis. Hence, organisation must provide valuable feedback as well as
handle their remedies effectively.
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References
Toth, C., 2013. Revisiting a genre: Teaching infographics in business and
professional communication courses. Business Communication Quarterly.
76(4). pp.446-457.
Waldeck, J., et.al., 2012. Communication in a changing world: Contemporary
perspectives on business communication competence. Journal of
Education for Business. 87(4). pp.230-240.
Mai, R. and Hoffmann, S., 2014. Accents in business communication: An
integrative model and propositions for future research. Journal of
consumer psychology. 24(1). pp.137-158.
Moshiri, F. and Cardon, P., 2014. The state of business communication
classes: A national survey. Business and Professional Communication
Quarterly. 77(3). pp.312-329.
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