Business Communication Skills: Theories, Methods, and Barriers

This report provides an overview of communication skills in a business context. It begins by introducing the importance of communication and then delves into various communication models and methods. The report further explores different types of communication, including visual, non-verbal, and verbal, along with the technologies used for communication. It then discusses the principles of effective communication, such as clarity, consistency, and feedback. Furthermore, the report highlights the barriers to communication, including language, psychological, and attitudinal barriers, and concludes by comparing the advantages of formal and informal communication within a business setting. The report concludes by summarizing the key findings and offering a list of references.

COMMUNICATION SKILLS
FOR BUSINESS
(TASK 1)

Table of Content
 Introduction
 Communication Theories
 Conclusion
 References

Introduction
Communication play a very important role within organisation in
the context of interacting as well as sharing information with
others. Interacting within business means to send a message by
using different communication channel such as television, word of
mouth, internet, print media etc.

Communication Theories
Communication models: It is an process
of systematic representations which
assists in understanding how they can
accomplish a successful
communication.
Barnlund communication model
David Berlo

Communication Methods:
 Visual communication
 Non verbal communication
 Verbal communication
Cont..

Cont..
Technology adopted by various kinds
of communication:
In today's times, various techniques as
well as tools are used by enterprises for
communicating with particular person.
 Texting and Smartphones
 Videoconferencing
 Email

Cont..
Principles of effective communication
 Principle of clarity
 Principle of consistency
 Principle of completeness
 Principle of time
 Principle of understanding the receiver
 Principle of feedback
 Principle of objective

Cont..
Barriers of communication: This is important to use applicants
for solving their barriers in which some points are discussed
here:
 Language barriers
 Psychological barriers
 Physical barriers
 Physiological barriers
 Attitudinal barriers

Cont..
Advantages of informal and formal communication:
 Formal communication: Smooth system of communication
 Informal communication: Creates a cordial surrounding at
working environment

Conclusion
As per above report it has been concluded that various types
of communication and technology used by organisation for
interacting with their employees. With this, also discuss
methods and models of communication. In this, effective
way of communication and their barriers.

References
 Al-Mahrooqi, R., 2012. English communication skills: How are
they taught at schools and universities in Oman?. English
Language Teaching. 5(4). p.124.
 Bramhall, E., 2014. Effective communication skills in nursing
practice. Nursing Standard (2014+). 29(14). p.53.
 Chen, R. P., 2011. Moral imagination in simulation-based
communication skills training. Nursing ethics. 18(1). pp.102-111.
 Conrad, D. and Newberry, R., 2012. Identification and instruction
of important business communication skills for graduate business
education. Journal of Education for Business. 87(2). pp.112-120.

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