Effective Business Communication: Strategies, Tools, and Technologies

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Effective
Business
Communication

Table of Content
• Title
• Introduction
• Meaning of Effective Communication
• Importance of effective Communication
• Effective Communication Process
• Methods of Communication
• Tools of Effective Communication
• Collaborative tools of effective communication
• Keys of a good Communication
• Advantages of tools and technologies in
Communication
• Effective Communication skills
• Effective Communication techniques
• Barriers in effective communication
• Case Study
• Conclusion
• References

Introduction
• Main Concepts of
Communication
• Effective techniques
and tools used in the
communication process.
• Importance of the
effective
communication
• Keys of good
communication

Meaning of Effective
Communication
• Effective communication
assist in achieving the
personal as well business
goals.
• It also important for te
business.
• Effective communication
assist in maintaining good
relationship between the
staff.

Importance of effective
Communication
• Effective communication
is important for the
business development.
• It assist the managers to
perform the management
functions.
• Communication skills
may be in written or in
verbal form.

Effective Communication Process
• Message
• Encoding
• Choice Channel and
medium
• Transmission
• Reception
• Decoding and
understanding
• Respond and Feedback

Methods of Communication
Interpersonal communication
Nonverbal communication
Written communication
Oral communication

Tools of Effective Communication
• Smartphone
• Video and web
conferencing
• Fax
• Social networking sites
• Landline telephones
• Online chat tools
• Cell phones

Collaborative tools of effective communication
• Flow dock
• Go To Meeting
• WebEx
• Slack
• Google Docs
• Igloo
• Dapulse
• Asana

Keys of a good Communication
• Know message
• Understood the message
• Message deliver through
proper channel
• Emotions and tones
• Healthy Style of
communication
• Receptive
• Become good nonverbal
communicator
• Provide relevant feedback

Advantages of tools and technologies in Communication
• Speeds is Increasing
• Speeds decision
creation
• Increases participation
• Increase the people
interaction
• Supports open
discussions
• Improves
communication

Effective Communication skills
Listening Clarity and
Concision Respect Friendliness
Confidence Empathy Respect
Open-Mindedness Nonverbal
Communication Feedback