Business Communication Annotated Bibliography for MGT502, Module 3.1

This annotated bibliography examines the topic of communication in a business context, specifically focusing on diversity and inclusion within organizations. The bibliography includes summaries and critical analyses of ten articles, each addressing different facets of workplace diversity. The articles explore issues such as Facebook's diversity efforts, the importance of managing diversity, challenges related to cultural differences, the impact of disabilities, the effects of diversity on performance, and the complexities of women's employment. The annotations provide a concise overview of each article's purpose, key arguments, and findings, along with an assessment of its strengths and weaknesses. The bibliography covers a range of perspectives and research findings, offering a comprehensive understanding of the multifaceted nature of diversity in the modern workplace and its implications for business communication and management practices. The articles also discuss the challenges and benefits of diversity, and the need for effective managerial tools and policies to foster a fair and inclusive work environment. The bibliography concludes with a comprehensive list of cited references.

Running Head: Communication
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COMMUNICATION

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Table of Contents
Article 1...........................................................................................................................................2
Article 2...........................................................................................................................................2
Article 3...........................................................................................................................................2
Article 4...........................................................................................................................................3
Article 5...........................................................................................................................................3
Article 6...........................................................................................................................................4
Article 7...........................................................................................................................................4
Article 8...........................................................................................................................................5
Article 9...........................................................................................................................................5
Article 10.........................................................................................................................................5
Bibliography....................................................................................................................................7

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Article 1
 Guynn, J. (2018). Facebook’s diversity efforts failing African-American and Hispanic women
This article has focused about the diversity issues within the Facebook organization.
Diversity means it to understand every person is unique and identifying the individual
differences. These can be regarding the race, gender, sexual orientation, ethnicity, social-
economic status, physical capabilities, religious beliefs, political beliefs, and other ideologies.
Author describes that organization is employing very few number of Hispanic black and women.
There is lesser number of these kinds of people which can be counted on their hands. There are
more than 2 billion users of Facebook that is facing trouble in hiring and not capable to
welcoming the females of color. In the limelight of the article it can be concluded that
organization has the issues regarding diversity because of the weak process of hiring and
ineffective policies.
Article 2
 Farndale, E., Biron, M., Briscoe, D. R., & Raghuram, S. (2015). A global perspective on
diversity and inclusion in work Organisations.
In this article, authors explain that management of diversity within the operations of
business is crucial. Authors within the article have the objective to describe that regular
participation of employees lead to development of business. The main importance has been
regarding the positive and supportive atmosphere in which issues of organization are directly
related to the level of diversity. Author has effectively focuses on the issues regarding diversity
that help the readers to gain the important knowledge regarding issues of diversity. Main
audiences of the article are management people that are looking to work within the organization
or currently employed within the organization. This article is effective for the readers to gain the
knowledge regarding the importance of diversity and related issues of diversity which faced by
the organizations.

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Article 3
 Patrick, H. A., & Kumar, V. R. (2012). Managing workplace diversity: Issues and challenges.
This article focuses on the issues and challenges regarding diversity. This has defined the
diversity concept through enlightening that diversity includes higher level of respect and
acceptance. This presents that understanding of each person within the organization is unique.
This article focuses on the issues regarding cultural diversity which is seen within the employees
of organizations because of the differences within the languages, priorities, etc. Many
organizations also face the issues of diversity between employees. This is universal truth that
diversity affects the businesses and employees at high level regarding practices of work at
similar time period. This also creates the difficulties for the businesses to attract the more
candidates regarding the employment. This article focuses on the keys to overcome from issues
of diversity. It present that global leaders within the organizations are required to learn regarding
the courtesies, customs, protocols of business from other nations and need to understand the
leadership viewpoints, mindset of people, and national characters.
Article 4
 Schur, L., Colella, A., & Adya, M. (2016). Introduction to special issue on people with
disabilities in the workplace.
This article has focused on the individuals that are disabled. Authors has completed the
research and gathered the sample from many different nations. It has been founded by the
authors that women which are disabled have less opportunities for the employment. This article
has conducted the survey and targeted the students from many different universities and
extended the research regarding the challenges of individuals with disability. It has presented the
understanding to identify the issues of diversity which faced by the businesses. In the limelight
of the discussion it can be concluded that authors has failed to describe the issues which are
faced because of the issues regarding diversity.
Article 5
 Schur, L., Colella, A., & Adya, M. (2016). Introduction to special issue on people with
disabilities in the workplace.

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In today’s modern world of business, it is true that diversity plays the very important role
in huge level of success. Businesses are also need to employ candidates from different nations or
backgrounds. In this article, authors has also described that diversity is one of the main issues for
the businesses. This article has conducted the surveys on the professions of businesses and
students as the main intended audience. This presents that diversity has become more crucial
because of the inclusion of many elements like political, ethnicity, genders, and religious and
ethical beliefs. Authors also describes many viewpoints but failed to describe the many
challenges of diversity within the workplace.
Article 6
 Hunt, V., Layton, D., & Prince, S. (2015). Diversity matters. McKinsey & Company.
Purpose of the authors within the article is to focus on the effects of diversity on
organization performance and productivity of employees at the similar time. Authors have
effectively researched on the diversity and stated that businesses are getting competition at high
level for recruitment and selection of diversified employees. This article intended population are
people which like to have the deep understanding regarding diversity. This article refers that
diversified employees management is harder compare to bringing the revolution within the
business. It develops the understanding regarding efficient management of different types of
employees within the business that belongs to different nation, culture and religion.
Article 7
 Sia, S. K., & Appu, A. V. (2015). Work autonomy and workplace creativity: Moderating role of
task complexity.
Purpose of the authors within the article is to focus on the increasing complexities within
the worldwide organizations environment. This article has given importance on the criticality of
task within the business. This has also presented that complexity plays the very important role
for contributing to the organization innovation and creativity. There are periods while
economical business environment comes with new strategy and put pressure on the businesses to
bring the innovative changes. In specific situations, operations also become crucial to overcome
from competition. Authors focuses that it is important to develop the relationship of working

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schedule and criteria of work. This creates the criticality within the organizations regarding
changing environment of business. It has been founded within the research that authors are not
capable to ensure the clear research regarding the complexity. This study has failed to include
many points which present the weaknesses within the article.
Article 8
 Hakim, C. (2016). Key issues in women's work: Female diversity and the polarisation of
women's employment.
In this article, focus of the authors is to focus on the employment of women. This has
effectively considered modern issues within the present time. This article focuses on the different
issues regarding the diversity of women within the organization. It also covers the research on
many different parts like history, economics, social anthropology and laws of labour. Research
within the article provides enough knowledge regarding diversity of women. This article focuses
on that important reason regarding the issues that seen because of diversified workers. It
provides the readers knowledge regarding the challenges related to the diversity of women
within the 21st century. It is also effective to achieve the understanding regarding the many
aspects of diversity.
Article 9
 Al-Jenaibi, B. (2017). The scope and impact of workplace diversity in the United Arab
Emirates–A preliminary study.
This article has focused on the management of diversity within the workplace. This has
considered that management of diversity is the most important concern for the businesses. It has
described the important example of UAE as the world highest number of diversified employees
from United States America, India, Australia, Indonesia, and many other nations. This has been
described by the author that it is very typical for the management to manage employees from
different nations around the globe.

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Article 10
 Green, K. A., López, M., Wysocki, A., & Kepner, K. (2002). Diversity in the workplace:
Benefits, challenges, and the required managerial tools.
Authors within the article have focused on the discussion regarding the increasing
globalisation. This article gives emphasis that due to the globalisation interactions between
different and diversified employees have also increased at high level. It also described that
diversity is acknowledging, accepting, and understanding of people within the different age,
class, gender, race and disabilities. This article has presented that diversity has bring the many
challenges within the workplace. It includes the combating insight, valuing differences, and
ensuring that promotion of every member in which everyone have chance to listen or speak. This
is important for the management to make the particular policies which provides easy and
accessible opportunities and information to every person. It is also typical for the every business
to manage the diversified employees from different nations. This article also describes that
effectiveness of diversity management helps the businesses to create the safe and fair
environment of working.

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Bibliography
Al-Jenaibi, B. (2017). The scope and impact of workplace diversity in the United Arab
Emirates–A preliminary study. Geografia-Malaysian Journal of Society and Space, 8(1).
Cletus, H. E., Mahmood, N. A., Umar, A., & Ibrahim, A. D. (2018). Prospects and Challenges of
Workplace Diversity in Modern Day Organizations: A Critical Review. HOLISTICA–
Journal of Business and Public Administration, 9(2), 35-52
Farndale, E., Biron, M., Briscoe, D. R., & Raghuram, S. (2015). A global perspective on
diversity and inclusion in work organisations. 677-687.
Green, K. A., López, M., Wysocki, A., & Kepner, K. (2002). Diversity in the workplace:
Benefits, challenges, and the required managerial tools. University of Florida, 1(4), 1-3.
Guynn, J. (2018). Facebook’s diversity efforts failing African-American and Hispanic women.
Retrieved from: https://www.usatoday.com/story/tech/2018/07/12/facebooks-diversity-
efforts-failing-black-and-hispanic-women/776534002/
Hakim, C. (2016). Key issues in women's work: Female diversity and the polarisation of
women's employment. Routledge-Cavendish.
Hunt, V., Layton, D., & Prince, S. (2015). Diversity matters. McKinsey & Company, 1, 15-29.
Sia, S. K., & Appu, A. V. (2015). Work autonomy and workplace creativity: Moderating
role of task complexity. Global Business Review, 16(5), 772-784.
Patrick, H. A., & Kumar, V. R. (2012). Managing workplace diversity: Issues and
challenges. Sage Open, 2(2), 2158244012444615.
Schur, L., Colella, A., & Adya, M. (2016). Introduction to special issue on people with
disabilities in the workplace. 1471-1476.
Sia, S. K., & Appu, A. V. (2015). Work autonomy and workplace creativity: Moderating role of
task complexity. Global Business Review, 16(5), 772-784.