BIZ101: Business Communication Assessment 1: Evidence-based Response

This report, prepared by a student, addresses key aspects of business communication within the framework of a BIZ101 assessment. It begins by defining and emphasizing the importance of academic integrity, outlining the implications of violations and the significance of ethical conduct in academic and professional settings. The report then delves into the student's personal learning style, identified through the Kolb Learning Style Inventory as reflecting, and discusses strategies for academic success, including time management and critical thinking. Furthermore, the report explores different models of business communication, specifically the Linear and Interactive models, highlighting their applications and differences. It also identifies and discusses various barriers to effective communication, such as cultural and language differences, and poor communication skills, offering insights into overcoming these challenges. The report is supported by references to academic sources and provides a well-structured analysis of the topics covered.

6/25/2021
BIZ101-Business Communication
Assessment 1- Evidence-based Response
Student name: Minh Quang Nguyen
Student ID: A00031860
Teacher: Mark Veiga
Word count: 817

Task 1-Academic Integrity
As a student advisor at Torrens University Australia, it is my responsibility to provide detailed
information and advice about the Academic Integrity Policy to students who have just begun their
studies. The aim of this policy is to promote discipline as well as help students practice independence,
honesty, and responsibility in their learning process.
Academic integrity refers to a range of fundamental qualities related to the moral values and
dignity that a student must possess, which are honesty, trust, fairness, respect, and a sense of
responsibility in achieving goals in the learning process (Academic Integrity Policy, 2021, p. 2). Academic
Integrity considered important to students since it firstly a fundamental value that orient to your success
as a student. Secondly, if a student cheats while studying or taking exams, it means they are depriving
themselves of the opportunity to learn, practice and improve their knowledge. Thirdly, a student who
keeps a habit of cheating will lower his self-worth, when discovered, he will lose prestige in others' eyes.
The violations of this policy are including plagiarism, ask others for help to do the exam, assist
other students to do their test, either directly or indirectly. Depend on the case of violation, will be
evaluated by the Program Director or authorized person to issue different penalties. Penalties include
recording the violation in the student's file, warning, downgrade the mark, unsatisfactory appraise on
the offending test, suspension (Academic Integrity, 2021, p.
No matter in the society or the collective working environment, an individual with integrity will
create sympathy, improve self-worth, prestige, and the eyes of colleagues and customers. With
integrity, we can handle tasks, solving issues confidently, independently, without relying on others.
Moreover, an honest, integrity person will easily create relationships, open many doors to bring
successful opportunities for their career.
Task 2- Achieving Academic Success
By researched the information from The Kolb Learning Style Inventory and compared, I was able
to identify my learning style as Reflecting. Reflecting illustrates the ability to watch and listen, collect,
and mull over information then consider them from multiple perspectives before making a final decision
(Peterson and Kolb's, 2017, p. 32). As for myself, I will develop my listening skill as well as practice my
thinking and analytical ability. At the same time, it also necessary for me to practice the habit of seeking
knowledge not only in books but also in the surrounding life.
Aside, time management is also a key element that determines our success. A student who
knows how to manage time in the right way will learn more effectively. Since they can allocate their
study hours reasonably and have time to develop their other learning skills. In the working process, an
excellent time manager has chances to accomplish more work at the same period.
According to Feldman (2009, p. 10) critical thinking is considered a factor that contributes to a
student' success. It refers to abilities to question, analyze and evaluate situations, problems, or
arguments, to bring out the best suitable options. answer. As a student, I will improve my critical
thinking ability by actively exploring, asking questions about issues that I cannot understand. I should

analyse and judge to consider all facets of the problem thoroughly. Moreover, I must carefully consider
my options and figure all possible scenarios. If I want to be successful, I must practice perseveringly.
Task 3- Model of Business Communication
In business, communication illustrates the ability to convey messages, the ability to interact with
colleagues and customers. It is a key element to determines the success of today's organization. In
ranges of models of business communication, the Linear model of communication and the Interactive
model of communication is considered certain influences.
According to Ashman (2018) the Linear communication model defined as a straightforward
process that the sender transmits messages to the receiver passively without receiving the responds or
being delay while receive it. This model is commonly preferred to apply across businesses to assist
communication activities with customers such as marketing, sales, and PR since it easy to use.
The Interactive communication model is considered an improvement of the Linear model, in
which messages are sent and received from both sides, from senders to receivers and vice-versa (Wood,
pp. 17-18). In business, this model helps to promote the interaction between individual, enhance the
solidarity between colleagues through collaboration, interaction, and criticism activities. However, this
model can transform back to Linear in case there are no responses.
In communication, also exist some barriers which influence its success. Differences in culture
and language are the biggest barriers, it relates most to the place the speaker came from. A business
cannot run smoothly if the people inside cannot collaborate or understand what others saying. Poor
communication ability is also a barrier, reason came from a lack of confidence and vocabulary, thus the
speaker cannot spread out their ideas (Drexel University, 2018). To overcome these barriers requires a
long training process.

Reference
Academic Integrity Policy. (2021). Academic Integrity.
https://library.torrens.edu.au/academic_integrity
Ashman, M. (2018). Communication models – Introduction to Professional Communications.
Pressbooks. https://pressbooks.bccampus.ca/professionalcomms/chapter/3-2-the-
communication-process-communication-in-the-real-world-an-introduction-to-communication-
studies/
Drexel University. (2018). 6 Barriers to Effective Communication. Goodwin College of
Professional Studies.
https://drexel.edu/goodwin/professional-studies-blog/overview/2018/July/6-barriers-
to-effective-communication/
Feldman, D. A. (2009). Critical Thinking: Make Strategic Decisions with Confidence: Vol. 2nd ed.
Axzo Press.
Kay Peterson, & David A. Kolb. (2017). How You Learn Is How You Live: Using Nine Ways of
Learning to Transform Your Life. Berrett-Koehler Publishers.
Wood, J. T. (2010). Interpersonal Communication: Everyday Encounters (6th ed.). Boston, MA:
Wadsworth Cengage Learning.