Strategies for Effective Business Communication: Hotel Example

This report delves into business communication strategies, focusing on overcoming barriers within a hotel context. It highlights the importance of effective communication in promoting a business, particularly after a crisis, and emphasizes the use of simple language and organizational structures to facilitate communication. The report also addresses the challenges faced in effective communication, such as cultural influences, and stresses the significance of cultural awareness in negotiation and communication. The conclusion summarizes the key takeaways, emphasizing the role of communication in motivating employees, promoting services, and understanding customer needs. The report provides insights into the impact of communication on business success, particularly in the hotel industry, and suggests practical strategies for enhancing communication effectiveness.

BUSINESS COMMUNICATION

Strategies for overcome barriers.
Many strategies use by managers of beacon beach hotel
for overcome and prevent barriers to effective
communication because it recovers situation as earlier
after terrorist attack. Strategies use by manager to
promote their new resort so it use strategies like: -
Use simple language: - Simple and common
language use by manager for attract to people and recover
situation of beacon beach hotels in Sri Lanka that means
if it use simple language according to people of every
region that they understand easily. So This strategy helps
in communicate and share information effectively to
promotion of resort.
Simple organizational structure: - For effective
communication as well as to overcome the barrier,
director of hotel chain in Sri Lanka make simple structure
of organization that means it do not make complex
structure. Mangers make structure of organization with
less Hierarchical level so it helps in flow of
communication smoothly and promotion done effectively
because people attract and situation easily recover.
Challenges to effective communication
Director recover situation after terrorist attack and
promote new resort through communication but many
problems and challenges have to face by director in
effectiveness.
Awareness of cultural influences on
communication and negotiation
Cultural awareness is very important for
effective communication and negotiation in
business. Through cultural awareness
negotiation and communication improve and
those things attract to people. According to
awareness of cultural influence manager has
need to understand needs and wants of
employees to provide satisfaction (Putman,
2015). Cultural awareness is also important for
effectively communicate because different
region has different words and meanings. So
director has need to understand and aware
about employees’ culture to motivate them and
it is also useful in promote their business.
CONCLUSION
From above study it has been summarized that business communication helps in
understanding and sharing information of business effectively. Organization uses this
process to motivate employees and promote business and effectively understand other
concerns. For promoting products and services communication is important. This
report concluded barriers to communication and strategies to overcome the barriers.
Cultural influences were included in this report and it useful in negotiation and
communication to promote the business.
REFERENCES
Mehrabian, A., 2017. Nonverbal communication. Routledge.
Habermas, J., 2015. Communication and the Evolution of Society. John Wiley
& Sons.