Analysis of Business Communication Barriers and Strategies

This report provides an analysis of communication barriers, focusing on psychological, physiological, and cross-cultural challenges within a business context. It explores the impact of language barriers, slang, and cultural differences on effective communication. The report also examines the importan...Read More

Business Communication
Available through: Barriers to Effective
Communication
Available through: Barriers to Effective
Communication Available through: Communication Barriers
Strategies to overcome communication Barriers
Available through: Strategies to overcome
Communication Barriers Available through: Cross Cultural Communication
Available through: The Power of Filtering Feedback
in Integrating Lean into an Organization.

Communication which refers to exchange of ideas and thoughts is most important for harmonious relations between two parties.
There are various reasons which works as barriers in communication and make it difficult for people to send their message to
other party and understand the message of other party as well. Some common Challenges and Barriers to Effective
communication are-
Language Barrier
This is most significant barrier of communication which
includes two person for a conversation who are not able to
understand what other party of communication is saying
(Galli, 2019). The reason behind this is that their language
is different. This same problem is being faced by the staff
of Go Travel.
Strategies to overcome communication Barriers
Physiological Barriers
This includes factors which are physiological like communication channels are not proper which create difficulty in
listening and understanding what is being said by the person (Galli, 2019). Other factor in this is physical disability of
the person who is listening and receiving the message.
Psychological Barriers
This refers to the psychological state of the receiver of the
message. In case the person is psychologically not ready
or not able to understand what is being said by the person
in this case it becomes a barrier for the communication.
There are various factors which are associated with this
one factor like mood of the person, stress level, anger etc.
Avoid Slang
It becomes more complicated and difficult to understand what
other person is saying when the person is using slang
language. Slang is specific to place and culture and are not
easy to understand for everyone (Barieva and et.al., 2018). This
is why staff should be trained and told that they should not
use slang so they can effectively communicate their message.
Stay open for Communication
Staff should be taught that they should be remain open
to communication which includes that they should be
ready to answer the questions that customers ask this
removes all type of misunderstanding and make
communication effective and as it should be.
Using Technological Aids
There are various technological
aids available that staff can
chose and which can help them
to understand what other party
is saying in different language
(Fatehi and Choi, 2019). Staff
should be taught to use that so
all their difficulty relating to
language will be solved.
Written Communication
Staff should be taught to use
written form of communication
whenever possible as this makes
the person more confident to say
and raise their view better than in
oral and face to face
communication.
Creating Awareness about Cultural
Difference
All the people in staff should be made aware
about cultural difference and should be taught the
basic value of other culture this will make the
staff more sensitive about other culture. This is a
important strategy through which it can reduce its
communication barriers (Barieva and et.al., 2018).
Along with this staff should also be taught that
they should talk to people from other culture
which will improve their language and they will
be able to understand what people are saying
sometimes other factors such as body language
and barriers are effective to understand what
other party is saying even when one do not
REFERENCES
Galli, B. J., 2019. Barriers to Effective Communication and Stakeholder Management in Project Environments and How to
Overcome These Barriers. International Journal of Applied Logistics (IJAL). 9(2). pp.39-57.
Barieva, K and et.al., 2018. The Overcoming the Communication Barriers of Students as means of a Personalization of Education.
Journal of Social Studies Education Research. 9(3). pp.398-409.
Fatehi, K. and Choi, J., 2019. International communication and negotiation. In International Business Management. (pp. 109-
143). Springer, Cham.