Business Communication Challenges: An Annotated Bibliography (MGT502)

Desklib provides past papers and solved assignments for students. This annotated bibliography explores communication issues in business.

MGT502 Business Communication
Part A: Annotated Bibliography
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Table of Contents
Introduction......................................................................................................................................3
Annotated Bibliography...................................................................................................................4
Journal Article 1...........................................................................................................................4
Journal Article 2...........................................................................................................................5
Journal Article 3...........................................................................................................................6
Journal Article 4...........................................................................................................................7
Journal Article 5...........................................................................................................................8
Journal Article 6...........................................................................................................................9
Journal Article 7.........................................................................................................................10
Journal Article 8.........................................................................................................................11
Journal Article 9.........................................................................................................................12
Journal Article 10.......................................................................................................................13
References......................................................................................................................................14
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Introduction
In this report, it consists of the Annotated bibliographies that depict one of the business issues is
communication problems that prevail in each and every organisation at the different
organizational level. This report contains a brief description of the communication problems that
are facing by the organizations. These issues assist the business is resolving the communication
problems in the business. In this regard, with the help of various literature, it assists in guiding
the learners about this issue.
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Annotated Bibliography
Journal Article 1
Wu, C. W. (2015). Facebook users' intentions in risk communication and food-safety
issues. Journal of Business Research, 68(11), 2242-2247.
According to the author of this article, the main aim of this research article is to deal with safety
issues in the context of social media. The main objective of this research is to identify risk in the
communication process that strategically impact the safety issue. This study includes the analysis
by addressing the research by hypotheses from the 652 consumers. This research assists in
finding the risk, social trust, emotions and support which are the key issues in the business. It is
important that these issues considered at priority and Facebook considered these as an effective
tool for communicating the risk in the businesses.
This report studies the contribution to acknowledge both social media and risk communication.
This study establishes the link between the various communication tools. This research uses
advanced research methods to identify the impact of communication on the risk management
process.
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Journal Article 2
Thomas, M., & Narayan, P. (2016). The role of participatory communication in tracking
unreported reproductive tract issues in marginalized communities. Information Technology for
Development, 22(1), 117-133.
In this, the author describes various communication methods that proven ineffective to reach
over the people who live in the socioeconomic group in society. For sharing and gathering the
relevant information this study provides guidance for developing the information and
communication technologies to resolve the health issues. The main aim of this research is to
reduce the issues of ill health by improving communication methods. With the exchange of
information in this context, it serves the life of the people by educating the people about the
disease and its ill effects of human health.
According to the authors (Thomas & Narayan, 2016), the role of communication is effective and
efficient for educating people about health issues. For this purpose, the Information and
communication technology proved effective for successfully communicate the information to the
society for addressing the important issues. The main aim of this research is to effectively deliver
health issues to the public and safety-related standards.
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Journal Article 3
Guercini, S., La Rocca, A., Runfola, A., & Snehota, I. (2014). Interaction behaviors in business
relationships and heuristics: Issues for management and research agenda. Industrial Marketing
Management, 43(6), 929-937.
According to the author (Guercini, et. al., 2014) of this article, the author depicts the relationship
among the process of interaction and its related behaviours. This research examines the process
in the development for depicting the relationship between the buyers and the sellers. It also
examines the different interaction between the businesses and its management. In this, limited
attention is given to the individual’s behaviour of interaction that arises during the
communication process of the business. According to this article, the author states the
importance of interaction among various individuals regarding the issues of the business.
As per the views of the author of the above article it depicts the role of communication and its
importance in resolving the health issues. According to the author of this article, it depicts the
business role in maintaining business performance and its related issues. This helps the business
to achieve the business goals and objectives.
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Journal Article 4
Möhring, M. M., & Finch, J. (2015). Contracts, relationships and innovation in business-to-
business exchanges. Journal of Business & Industrial Marketing, 30(3/4), 405-413.
The main objective of this research is to study the business contracts for exchange the
relationship of the business through interactions. In this, the business faces the issues of
communication while forming the contracts for attributing the financial authority and
accountability. This research concludes with the formation of the contract is considered as the
business activity with effective interaction between the business organizations for initiating the
new businesses relationships. It states that with effective communication and take precaution
while the formation of the contracts. According to the views of the author, it is important that
there is proper allocation of money as per the provisions of the contracts. For effective
communication, the author states that managers must be aware of the contract and
communication roles of the contracts for exchanging the information of the business.
This research has depicted understanding the contracts and its uses for establishing the business
to business relationships for achieving the business goals and objectives.
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Journal Article 5
Doan, M. A., & McKie, D. (2017). Financial investigations: Auditing research accounts of
communication in business, investor relations, and public relations (1994–2016). Public
Relations Review, 43(2), 306-313.
This article compares and contrasts the communication approaches so as to research on the
relations of the investors. In this, the author also depicts the relations between the investor and
the relations of the public which have limited interactions with each other. It also improves the
relations between the business and the investors. The author also depicts the needs of
communication between the shareholders by focusing mainly on the relevant stakeholders with
effective communications. Communication assist in building the relationship between the
company and its policies related to the financial sector. In this report, it found that the IR
research is not proved to be effective by interacting with other fields. For this purpose, according
to the author, various tools and techniques are suggested by the author to improve the
communication methodizes between different fields of the business. The main issue face only the
business regarding communication is that the easy and ongoing interaction with the stakeholders
is not possible. This hinders business growth and the profitability level of the business.
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Journal Article 6
Van der Valk, W., & Wynstra, F. (2014). Variety in business-to-business services and buyer-
supplier interaction: The case of cleaning services. International Journal of Operations &
Production Management, 34(2), 195-220.
This article deals with the interaction processes between the buyers and the sellers. It implies the
continuous interaction among the seller and the buyers so as to improve the coordination and
interaction processes. For this purpose, it includes the proper allocation for enhancing the
relationship between the buyer and the seller. The communication characteristics strongly affect
the success in exchanging the services related information between the buyers and the sellers. On
the other hand, this literature not addresses the two basic challenges which include that this
research focal point is on the consumers instead of customers of the business. This research is
not systematically studying the interaction processes and their effectiveness with several types of
business services.
The authors (Van der Valk & Wynstra, 2014) of this article offer the validation interaction with a
substantive contribution to the business services. This research answers the methods of the
customer segmentation by integrating the services in the perspectives of operation management.
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Journal Article 7
Squires, A., & Jacobs, E. A. (2014). Language and communication issues in healthcare practice
and research: A call for papers. International journal of nursing studies, 51(3), 357-358.
In this article, the authors (Squires & Jacobs, 2014) represent the issues and challenges faced in
relation to the communication issues while practising health care. It creates new challenges for
managing the workforce in the health care sector. In this context, the National Health System the
main aim of this policy with meant by minimizing the language barriers in relation to the health-
related discrepancy. It also analyses the impact of communication issues in businesses while
practising health care practices.
This research also focuses on the methods for resolving and addresses the language barriers and
other relevant communication issues of the businesses. The barriers related to the languages
require solutions for managing the operations of the health systems. In the health care sector, the
language play an important role in managing the issues arises between the patients and the
respective authorizes while practices in health care.
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Journal Article 8
Hannawa, A. F., Kreps, G. L., Paek, H. J., Schulz, P. J., Smith, S., & Street Jr, R. L. (2014).
Emerging issues and future directions of the field of health communication. Health
Communication, 29(10), 955-961.
This article concern with the challenges related to the communication among the science and
health-related fields. It suggests various ways by providing recommendations for coherent and
compatible inquiry for health communication. According to the authors (Hannawa, et. al., 2014),
this article assists the future and current generations to formulate more strategic decisions while
facing the difficulties to overcome the challenges that are discussed in this article related yo
communication problems.
The main purpose of this article is to collect the overall development and growth in the sector of
health communication that is facing in all over the world. It focuses on the process of
communication while delivering health care services. In terms of health and education sector, it
is important to improve the structure of the communication department in both the private and
public sector for making internal and external communication more efficient and effective.
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Journal Article 9
Shadaram, M., Rehmani, M. H., Song, Y. Q., & Varatharajan, R. (2016). Introduction to the
special section on contemporary Research Issues in Wireless Communication
Networks. Computers and Electrical Engineering, 56(C), 109-112.
The authors of this article focus on the innovative devices that are used for enhancing the daily
life standards and quality of the people. With the help of the new engineering ideas, there is an
improvement in the engineering technology used in the process of communication. In this article,
the author discusses the issues of information and communication technologies and various other
communication technology methods in the field of engineering. The author (Shadaram, et. al.,
2016) states that wireless communication proved very strong impact over improving the life
quality and standards through advancement in this field.
This article brings the theoretical contribution for analysis new techniques, concepts and
experiments for enhancing the wireless communication level in the field of engineering. This
article denotes the important issues that are faced by business organizations while using wireless
communication methods.
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