BUSN20017: Effective Business Communication Memo, Term 1, 2018

This document presents a business communication memo addressing internal communication issues within an organization. It begins by outlining the objectives and background, including a description of the communication audit process. The memo identifies three key problems: ineffective understanding of the relationship between organizational culture and the communication audit process, partial and limited internal organizational networks, and ineffective intra-organizational meetings. For each problem, the memo proposes action steps for resolution, emphasizing the importance of selecting the right communication channels, understanding employee communication needs, and leveraging intra-organizational techniques. The memo concludes with a synopsis, explaining the advantages of compliance and offering contact details for further assistance.