Business Communication: Pandemic Impact, Changes, IT Deals & Ethics

This report examines the multifaceted dimensions of business communication, particularly in the context of the COVID-19 pandemic. It highlights the challenges faced by various sectors, including healthcare, customer care, e-commerce, and governmental organizations, and proposes solutions for effective communication during significant company changes. The report also delves into negotiating international and cross-cultural IT business deals, emphasizing the importance of cultural awareness and adaptability. Furthermore, it addresses ethical issues in business communication, such as distorting visuals, misrepresenting data, and plagiarism, stressing the need for transparency and integrity. A reflective section provides personal insights gained during the research process, underscoring the critical role of business communication in navigating uncertain situations and fostering sustainable growth, advocating for the maintenance of ethical standards to avoid legal complications.