Strategies for Overcoming Communication Barriers in a Business Setting

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Added on  2023/01/11

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This report delves into the core of business communication, emphasizing its importance across all organizational departments. It identifies and explains various communication barriers, including language, psychological, and physical obstacles that can hinder effective information exchange. The report highlights the impact of these barriers, using examples to illustrate their effects. Furthermore, it offers practical strategies for overcoming communication challenges, such as active listening and using simple, comprehensible language. The report emphasizes the importance of cultural awareness in communication and negotiation. Finally, the report concludes by underscoring the significance of effective communication for achieving organizational goals and providing a reference list for further reading.
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Business Communication
Business communication is defined as the
process through which individuals
functioning within the organization
exchange important information with one
another. With the help of this process,
personnel are able to take orders from
higher management as well as pass on any
feedback to them. This process is central to
each and every company functioning
within the confines of an economy to attain
growth in a timely manner.
These barriers are explained in a
detailed manner as follows:-
Language Barriers: Language as
well as linguistic ability of an
individual may tend to act as a
communication barrier. Even if two
individuals set communication by way
of same language, the terms used
within a message may serve as a
barrier to communication if it is
incomprehensible by the receiver.
Psychological Barriers: The
psychological state held by the
receiver also influence the manner in
which message is received by them.
Introduction Common Challenges and Barriers to
Communication
Communication is an important process that
takes place in each and every company,
irrespective of its size, scale and type. It
ensures that important information related
to the organization and its internal affairs
are circulated within the base of employees
so that they can work accordingly.
Communication is also central to informing
the employees about the goal and objectives
set by the higher management for the entire
workforce. This makes the individuals work
as per the requirements of the organisation.
In this relation, it has been acknowledged
that there are several barriers or challenges
that tend to hinder the process of
communication from taking place in an
effective manner.
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Physiological Barriers: Physiological
barriers tend to arise as a result of the
physical state of receiver. For instance:
A receiver who has reduced hearing
issue or hearing impairment may not be
able to effectively comprehend the
message that the sender is trying to
convey.
Physical Barriers: Communication
happens easily when it takes place over
short distance. Physical barriers like
geographic distance tend to affect the
communication taking place between
sender and receiver.
It has been acknowledged that culture
places a significant influence over the
process of negotiation as well as
communication. Every individual tends to
have their own set of cultural values that
may hinder or foster them to execute
communication and negotiation with other
individuals.
Below discussed are some of the
strategies through which communication
barriers can be effectively overcome:-
Active listening: It is a strategy which
allows individuals to effective acquire
and comprehend what is being conveyed
to them. Active listening is concerned
with actively concentrating upon, with all
the senses as to what is being said rather
than just hearing the message being
spoken by the sender.
Using Simple Language: Another
important strategy to overcome the
barriers is to make use of a language
which is easily comprehensible by the
receiver. The sender should avoid making
use of jargons or abbreviations that could
be misinterpreted by the receiver.
Strategies for overcoming
communication barrier
Awareness of cultural influences on
communication
Conclusion
It is inferred that communication is central
to each and every department of the
organization. There are several barriers
that tend to hinder communication from
taking place in an effectual manner.
References
Pearson, R., 2017. Business ethics as communication ethics:
Public relations practice and the idea of dialogue. In Public
relations theory (pp. 111-131). Routledge.
Wang, W.Y., Pauleen, D.J. and Zhang, T., 2016. How social
media applications affect B2B communication and
improve business performance in SMEs. Industrial
Marketing Management. 54, pp.4-14.
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