Interpersonal Communication: Analyzing Contemporary Business Issues

This essay examines various contemporary issues in business communication, such as cross-cultural communication challenges, ethical dilemmas, the impact of technology, and gender-related communication barriers. It emphasizes the importance of effective communication in addressing these issues and promoting organizational development. The analysis includes discussions on cross-cultural differences, ethical concerns related to privacy and information distortion, the influence of technology on communication channels, and gender biases in the workplace. Furthermore, the essay explores several communication theories, including Cultural Studies Theory, Confirmation Bias Theory, Genderlect Theory, and Cognitive Dissonance Theory, as potential frameworks for mitigating these challenges and fostering equality and understanding within organizations. The conclusion underscores the need for organizations to address these communication barriers and implement strategies based on communication theories to create a more inclusive and effective work environment.

Running head: INTERPERSONAL COMMUNICATION
Interpersonal Communication
Name of the Student
Name of the University
Author note

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Introduction
The essay helps in analysing the different kind of contemporary issues in the process
of business communication. The different kind of issues has to be highlighted as this will help
in understanding the different kind of fundamental challenges along with opportunities that
creates such issues for the business communication.
The main aim and purpose of the essay is to analyse the main causes of the issues in
the business communication that is caused due to different kind of contemporary issues. The
different kind of conflicts along with conformity has to be analysed in an effectual manner
that will provide different kind of solutions to such issues in an effectual manner.
The structure of the essay will include the different kind of analysis of the diversity,
cross cultural employee turnover and ethical issues that is faced by the organizations.
Different kind of issues has to be analysed with different kind of strategies that will remove
such issues.
Importance of Communication
Communication is essential in nature in the different organizations as this will help in
solving the different kind of issues such as cultural and other ethical issues. Communication
is essential when this will help in solving the gender bias and focus on the viewpoints of the
different individuals in an effectual manner (French 2015).
Effective kind of communication is essential in nature wherein this helps in the
development of the organization in an appropriate manner. Proper planning, organizing and
motivating the employees is essential in nature in the organizations that will create proper
building block for the organization as well.

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The different kind of organizations are reliant on the communication wherein it
includes exchange of different ideas along with information and this will help the
organization in performing better in the future as well. Process of communication is essential
in nature wherein this includes two or more individuals and this is essential in nature to make
the process effective in nature. Communication is the transferring of the different information
that helps the person to understand and analyse the purpose of the message (Neuliep 2017).
Contemporary Issues in Business Communication
There are different kind of contemporary issues in the process of business
communication that can create huge issues. One of the main issues is cross cultural
communication that creates problems in the effective communication process. The different
kind of problems related to cross cultural communication goes beyond the written and spoken
language of the other culture.
These kinds of barriers are usually caused by different kind of semantic barriers and
differences along with connotation of words along with differences in the perceptions and
tones. Non-verbal communication has different kind of meanings in different kind of
countries. The cross-cultural difference can be reduced to a huge degree when the
differences are realized by the receivers and senders (Nolan and Morley 2014).
The emphasis should be more on the different kind of description rather than the
entire interpretation and the interpretation should never be considered as the final rather it
should be taken as developing. The cross-cultural issues can create huge kind of language
barriers and there can be different kind of non-verbal differences as well.
The language barriers create huge difficulty in the communicating with the other
person in an ineffective manner. Proper ascertainment has to be done by the different
organizations in order to reduce such issues with implementation of different kind of

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strategies such as understanding the tone and perception of the individuals in an appropriate
manner.
Furthermore, there are ethical issues in the business communication process wherein
it there is no communication privacy in the organizations. It is seen that communication in the
organization plays a major role in presenting the ethical image to people inside along with
outside the entire organization. An ethical issue centres wherein the organization will disclose
to different employees along with suppliers that will operate in an effectual manner (Thomas
and Peterson 2017).
There are different employees who want information about the different planned
layout along with transfers that could disrupt the lives of the individuals. The customers
require to know the safety of the different products and services along with analysis of the
level of the errors and the results of the different kind of testing programmes. The different
suppliers of the company require to know about the process of contracting and the basis of
commitment in an effectual manner.
A growing ethical issue is surrounding the privacy of communication in the
organizations. The employees in the organization can leak the different kind of official and
essential information that should not be revealed to anyone without the consent of the higher
officials of the company (North and Fiske 2015). This kind of ethical issue will grow in
future if proper kind of security measures are not taken into consideration and this will
become a major issue in the technological world and organization as well. The ethical issues
in the process of communication includes distorting visuals wherein it includes making a
product bigger or changing the graph scale and charts to conceal and exaggerate the
differences. The other unethical issues are plagiarism wherein it includes stealing the work of

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others and claiming the work as their own and this can cause huge issues in the organizational
management activities (Samovar et al. 2014).
Furthermore, communicating ethically is essential in nature wherein proper
maintenance of the relationship with the audiences is essential in nature and this avoids
withholding the crucial information and the accuracy of information is less in nature as well.
the ethical measures have to be taken into consideration and solve them in an effectual
manner as well. It can be seen that the proper ethics training to solve the issues in an effectual
manner (Cerdin and Brewster 2014).
However, the communication and technology are the other kind of issue in the
business communication process wherein the emerging kind of technologies have led to
different kind of major changes in the process of organizational communication. The mobile
devices remain the major device of communication among the different individuals in the
developed nations and this kind of technological advancements is growing in use that is
causing major trouble in the organizational process of communication (Stahl and Tung 2015).
The different kind of personal computers along with other laptop devices are
increasingly utilized as the medium of the communication. When the different kind of
personal computers have fax devices along with modems, the different kind of individuals in
the organization needs to communicate with the individuals and this is a huge pressure as this
kind of communication can be leaked from one person to the other person without any kind
of security as well (Tjosvold 2017).
Multimedia personal computers are the revolutionary changes in the field of the
communication. Such kind of computers features include sound boards, scanners along with
CD-ROMS and for the different kind of advanced users, it is essential in nature to utilize the
different kind of features in an effectual manner (Gilson et al. 2015). However, this is one of

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the major issues in the business communication process as this can leak the different kind of
information in an ineffective manner. Furthermore, proper designed presentations can create
dramatic effects on the audiences and this is creating positive impact on the company as well.
Lastly, women men communication is the other communication issue or barrier in the
communication process wherein it is seen that the men are enjoying dominant kind of
position in the organizations. There has been huge discrimination among the different men
and women in the workplace and this is causing and creating discrimination among them.
This is one of the other contemporary issues in the process of business communication and it
create gaps between men and women as well (Van Dyne, Ang and Tan 2017). Proper kind of
mutual understanding is required to be done between them as this will bridge the gaps
between them as well.
It is seen that there are different kind of discrimination among the male and female
employees in different organization that is creating huge pressure on the female employees.
Proper usage of the different theories of communication is essential in nature wherein this
will help in reducing the cultural differences with the help of the brainstorming sessions and
reduce such differences with the help of communication channels as well.
The different kind of barriers or the hierarchy problems can be reduced in the
organizations with the implementation of proper cultural analysis that will help them in
understanding the viewpoints of all the employees effectually.
Theories of communication to remove barriers
Cultural Studies Theory of Communication helps in solving the different kind of
cross-cultural issues in the organizations wherein different kind of culture are accepted in the
organizations and this helps in reducing the cross-cultural issues and differences when it is
realized by receivers and senders. The proper kind of emphasis has to be given on the

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different kind of word connotation and this will help in solving the different kind of cross
cultural differences among the individuals in the workplace (Tarhini, Hone and Liu 2015).
Confirmation bias theory of communication is the other theory that will help in
understanding the discrimination along with biasness in the workplace. Proper ascertainment
has to be done in the process of communication wherein this will help the individuals in
looking into the world with equality and there is no such discrimination among the
individuals as well (Barak 2016). Furthermore, the Genderlect theory is the other feminine
and masculine communication style wherein the two-distinct kind of cultural dialects wherein
it helps in proving that no one is superior than the others and Genderlect states that these
kinds of communications are different in the focus and there will be no biasness in the
process of communication as well. Both female and male employees are equally essential in
nature as this will help in building proper rapport and connection as well.
Cognitive Dissonance Theory is one of the other theory wherein it will help in
reducing the different kind of conflicts between the different individuals. The respective
theory helps in suggesting that the person looks for the balance in the different kind of beliefs
and it will help in reducing the dissonance and this will avoid hearing opposing viewpoints of
the change in the beliefs of the human and match their actions (Almutairi, McCarthy and
Gardner 2015).
These are the different kind of communication theories that will help in solving the
different kind of contemporary issues in an effectual manner. The communication theories
help in solving such issues with implementation of different strategies that include the
equality among the different individuals in the workplace. The genderlect theory helps in
solving the different issues in the process of communication by building status and
independence as well (Ahammad et al. 2016).

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Furthermore, proper analysis has to be done by the different kind of organizations
wherein these kinds of theories will help in removing the discrimination of the male and
female staffs at the workplace as well. The theory of planned behaviour is the same kind of
theory that will help in perform the behaviour in an effectual manner. The cross-cultural
issues will be solved in an effectual in nature that will provide proper views on the different
kind of analysis that will help in introducing proper views on the cross-cultural
communication between the different culture individuals (Ahammad et al. 2016).
Conclusion
Therefore, it can be concluded that there are different kind of communication barriers
in the organizations as this is creating huge pressure on the organizations along with
employees. There are different kind of communications issues such as cross-cultural issues
and other discrimination issues.
However, there are different kind of communication theories that has been applied in
the different organizations wherein this will help in solving the different kind of cultural
issues and it helped in understanding the paradigm and this helped in setting regular time to
communicate with the different individuals in an effectual manner.
Lastly, it has been seen that the communication barriers are creating huge conflict in
the workplace that is creating ineffective behaviours among the different individuals in the
organization. The proper and effective communication is essential in nature wherein this will
help in identifying and sharing effective communication and obtain the data with proper
survey in an effectual manner.

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