Business Communication Skills: Crafting Effective Memos and Emails

This assignment focuses on effective communication in a professional setting, demonstrating the use of a memo and an email for different purposes. The memo is designed to invite employees to a Christmas party, emphasizing the value of teamwork and celebration within the organization. The email aims to introduce a coffee company's products and services to another business, highlighting its unique selling points, such as organic ingredients, customer experience, and environmental consciousness. The assignment concludes by emphasizing the importance of clear and understandable communication in achieving business objectives, ensuring that the intended message is effectively conveyed to the recipient.

Communication for
professionals

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 1............................................................................................................................................3
TASK 2............................................................................................................................................4
CONCLUSION ...............................................................................................................................5
REFERNCES:..................................................................................................................................6
Books and Journals:....................................................................................................................6

INTRODUCTION
Communication can be defined as an act of transferring information from one side to
another in an effective way. Communication gets affected by several things. It include emotions,
facts, location, medium to communicate and more. The following assignment is based on the
communication within the organisation (Marks, Haug and Hu, 2018). It is essential that
information is precise and understandable for both the parties involved in the communication
process. The assignment covers a memo to attract and invite employees to attend the Christmas
Party. Later, it covers an email to the manager of another organisation about the products and
services that one company offers.
TASK 1
Date: 29th December, 2022
From: John Lewis, Human Resources Director
To: All Employees
Re: Gala Christmas Party
I am happy and glad that all the employees are performing well in the organisation. I am happy
to see you as one family in which all employees make equal contribution in the attainments of
organisational objectives. From our hectic schedules, now its time to enjoy hard at the party
planned for Christmas Eve. Christmas is said to be a time to enjoy and celebrate and I would
like to invite to grab the chance of joy. This party is going to be held on 24th December, 2022.
Party starting at noon in the private place at the Grill House.
Employees will be happy to know that there will be cash bars and plenty of drinks, juices and
mocktails. The party will also have a small band playing classical music and you will be free to
sing along with this. Moreover, do not get astonished if our CEO displays up dressed as Santa
Claus. The Christmas Tree will be lit at 3.00 p.m. Also, there will be exchange of gifts among
colleagues. However, no gifts should cross the limit of Euro 20.00 to make the giving of
surprises easy for everyone's pouch.
This gathering is only for employees who are an important of our organisation and no outsiders
will be allowed in the party.
We request you all to share the blessings of Christmas and celebrate as a family this coming
year. Your support will surely be apprehended.

Our CEO will also make a special call at the Christmas Eve! So, get ready all of you to enjoy at
the party.
Merry Christmas to you and your family.
John
TASK 2
From: XYX
To: ABC
Subject: Convincing regarding purchase of products and services.
Greetings,
I hope that you are working well and trust that you are enjoying the beginning of the new year. I
just wanted to let know that my name is Patty Martin. I am a marketing manager at Dimello
Coffee House. We are specialist in making delighted and tasteful organic coffee in the country.
We also attract customers by offering them range of beverages and juices in the local street of
United Kingdom.
I am emailing you because I would to love to have an opportunity with you and your company
to expand business in the markets of UK. We had the blessing of having name in records of best
coffee seller in country. We also won awards of best coffee seller, customer no. 1 choice, fast
delivery service provider and many more. I happy to acknowledge you about the services and
products of Dimello Company that our products are made from the organic coffee beans and it
contains less sugar so that customers can be able to take care of their health. In our Coffee
Houses, we make customers amused by the live musical and dance performances so that they
can have their cup of tea with their loved ones. I must assure you about the services that they
are 100% safe and hygienic so that even in the Covid-19 pandemic, customers can consumer
safe products. I would also happy to tell you that our products served with less usage of plastics
so that it impacts less on the environment. I know there are lots of competitors in the market
from where you can purchase the similar goods and services, but I can assure you that our
prices and after sale service you can never find somewhere else. We serve coffee and other
liquid drinks with very reasonable prices but we never compromise with the quality and taste of
the coffee.

Therefore, I am looking forward the way to working with you and your company. Please let me
know if you are interested in the offer by replying to this email as soon as possible.
With regards,
Patty
CONCLUSION
On the basis of above assignment, it can be concluded that effective communication is
very important between the parties involved in the process of communication. There are some
chances that due to barriers these communication might be not delivered effectively. The
assignment covered a memo and email to communicate with other parties. It is precise, clear and
understandable in nature so that next person can easily understand the information. A memo is
designed with an aim to attract and invite the company's employees to attend in the party of
Christmas organised by company. Lastly, an email is created to acknowledge the other party
about the offered services and products. It is mentioned how they are better among all
competitors in the market.

REFERNCES:
Books and Journals:
Marks, M.B., Haug, J.C. and Hu, H., 2018. Investigating undergraduate business internships: Do
supervisor and self-evaluations differ?. Journal of Education for Business. 93(2). pp.33-
45.
Ono, A. and Ichii, R., 2019. Business students’ reflection on reflective writing
assessments. Journal of International Education in Business.
Tsai, S.C., 2019. Implementing interactive courseware into EFL business writing: computational
assessment and learning satisfaction. Interactive Learning Environments. 27(1).pp.46-
61.
van Beek, M., van de Loo, P. and Nijkamp, P., 2018. Innovative policies on information and
communication technology in service networks. In Networks in Transport and
Communications (pp. 57-81). Routledge.
Williams Jr, R., Raffo, D.M. and Clark, L.A., 2018. Charisma as an attribute of transformational
leaders: what about credibility?. Journal of Management Development.