Analysis of Business Communication Feedback and Its Importance

This report examines the crucial role of feedback within the business communication process. It explores both the positive and negative impacts of feedback, highlighting the importance of effective communication channels and the potential pitfalls of overly formalized procedures. The report discusses how feedback mechanisms influence decision-making, emphasizing the value of customer feedback and the need for prompt responses. It also addresses the significance of intercultural communication and the elimination of communication barriers to gather valuable insights and facilitate informed decision-making. The report offers an overview of the importance of feedback in the entire process of communication, including the advantages of positive feedback along with its negative impacts and also offers the ways to improve communication in the organization.

Running head: BUSINESS COMMUNICATION
Business Communication
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1BUSINESS COMMUNICATION
Speaking Outline for Feedback Issue
Importance of Feedback Process
In the entire process of communication, the last step is the feedback in which it plays
an essential role in the communication process. There is huge importance of feedback in the
process of communication as this gathers different information along with reactions from the
receivers. However, there are different causes of the poor feedback that includes negative
relationship between the receiver and sender and use of the channel of formal
communication.
The feedback issues have to be solved by the different organizations as this is the
essence of the process of communication. The quick reaction to the feedback is essential by
asking the right and straightforward questions to reach the clients for their feedback. The
feedback generation is important and it is possible with help of effective communication and
get most appropriate type of response.
Negative Impacts on Feedback Process
When the communication is made too formalised with different rules and regulations,
this causes huge issues in the feedback step due to the fear of violation along with laid down
rules. The feedback procedure is helpful in taking different kind of decision that is easy to be
made in the organizations as the collection of the data can be analysed by the officials of the
organization to formulate the future plans effectively.
Furthermore, process of feedback is implemented by communication team and this
increases the feedback from the customers. It helps in generating new kind of ideas with
constructive and positive interaction with the different clients as well. When there is
intercultural communication, all the members in the organizations need to listen effectively as
this will help them to constantly reach the clients and get their views on a proper note.

2BUSINESS COMMUNICATION
Positive Impacts on feedback Process
There are different kind of positive impacts on the feedback process which includes
the completion of procedure of communication appropriately. The information can be
gathered to understand the reaction of the receivers effectually. furthermore, it assists in the
process of decision-making to make informed decisions. The customer feedback is important
with the data collected and feedback that is generated from the databases.
For example- When a company will be hiring an employee, they crosscheck the
details of the respective employee from the previous companies or organizations wherein
he/she has worked for the last few years. This the example of feedback that can help the
company in understanding the whereabouts of the individual and implement their decision
and solve the queries effectually as well.
Lastly, the formulation of the formal channel has to be eliminated in the process of
communication as this is huge barrier in gaining of feedback. Feedback helps in solving the
problems as this helps in identification of the problem and implement solutions to take and
make informed decisions. The quick reaction to feedback is necessary in understanding the
wants of the clients or the different employees working in the organization.