Business Communication Skills: Reflection on Group Project Experience

This document presents a student's reflection on a group assignment focused on developing a digital communications concept plan for a business. The student reflects on their experiences, highlighting the benefits of teamwork, collaboration, and the generation of creative ideas within a group setting. The reflection details the challenges faced, particularly in managing conflicts arising from diverse backgrounds and viewpoints, and the communication skills developed through resolving these issues. The student emphasizes the importance of problem-solving and risk management skills gained during the project, and how these can be applied in future professional settings. The student discusses the application of learned concepts from lectures, the value of respecting team members, and the impact of observing effective communication skills. The document includes references to relevant academic literature that supports the student's insights and conclusions. The student also provides insights on how they will approach teamwork in the future, prioritizing collaboration and respecting all team members' ideas.

BUSINESS COMMUNICATION SKILLS

During this group work assignment, I have experienced a lot and learned several new skills
and lessons. Different ideas from other team members have helped to increase my creativity.
As opined by Currey et al. (2018), creativity thrives if people work in a team rather than
working solo. I have also gained knowledge about the importance of collaboration while
performing a job. Teamwork requires relying on other people and this has helped to build
trust. Moreover, while performing in a team, conflict occurs between different team
members. This is a major challenge that I have faced while performing this assignment. As
stated by Guenter et al. (2016), conflicts are inevitable in a team because a group of unique
people is put together. In our team, members are from different backgrounds and viewpoints.
This has created conflicts and we have solved it instead of taking help of supervisor. We have
solved this issue of conflicts through regular discussion and this has helped to improve my
communication skills. This can help me and other members in my group to solve problems in
future. Working in this team has enhanced problem solving and risk management skills.
These are essential skills that can be used to solve management issues in future. In future, at
the workplace, I can approach team-work by using my creative and other personal skills. I
will give priority to collaboration and will respect ideas of all members. Risk taking ability of
me has also increased due to learned skills of risk management.
I have studied all information given for this task and have considered all important units to
complete this task. I have searched for relevant information that can support my content.
Understanding the core concept related to my topic has helped me to draw a reliable
conclusion. Previous lectures of classes have helped me throughout this project. For example,
I have applied all information given in class lectures for completing this task. This aspect has
helped me to discuss all aspects relevant to my project. According to Shuto et al. (2016),
previous knowledge and learning must be connected with projects to make them more
trustworthy. My previous experience has helped me to complete all tasks of this project
within minimum time period. I have not considered bias information and I have tried my best
to elaborate authentic points relevant to my topic. As suggested by Woodcock (2017), team
members may teach valuable lessons while working together. In my case, I have always
provided respect to my teammates and vale observed their activities minutely. Proper
observation of activities of my teammates has helped me to understand their skills. For
example, I have noticed that one of the team members can fluently speak English and it is
making him different from others. Efficiency of that team member in communicating with
others has influenced me. I have realized that effective communication skill is required for
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developing a good career. Based on this realization, I am working hard to improve my
communication skills.
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Reference list
Currey, J., Sprogis, S.K., Burdeu, G., Considine, J., Allen, J.A. and Oldland, E., 2018.
Students perceive Team-Based Learning facilitates development of graduate learning
outcomes and professional skills. Journal of Teaching and Learning for Graduate
Employability, 9(1), pp.93-113.
Guenter, H., van Emmerik, H., Schreurs, B., Kuypers, T., van Iterson, A. and Notelaers, G.,
2016. When task conflict becomes personal: the impact of perceived team performance.
Small group research, 47(5), pp.569-604.
Shuto, M., Washizaki, H., Kakehi, K., Fukazawa, Y., Yamato, S. and Okubo, M., 2016,
April. Learning effectiveness of team discussions in various software engineering education
courses. In 2016 IEEE 29th International Conference on Software Engineering Education
and Training (CSEET) pp. 227-231
Woodcock, M., 2017. Team development manual. UK: Routledge.
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