This report examines the communication strategies of Hungry Jack's and Domino's, comparing and contrasting their approaches to internal and external communication. It identifies the types of communication that have been effective and those that have caused damage to the business operations, referencing communication theories such as development communication theory and social responsibility theory. The analysis covers verbal, written, and non-verbal communication methods, highlighting the role of communication in enhancing business operations through promotion, planning, and control, while also acknowledging potential issues such as message clarity and delayed responses. The report concludes that effective communication is essential for business improvement, both internally and externally, despite the challenges it may present.