Communication Skills for Business: Models, Methods, Effectiveness

This report examines the critical role of communication in business, defining it as the exchange of ideas vital for organizational success. It explores various communication models, including the Shannon and Weaver model and Berlo's model, and systems such as electronic mail, fax, and voice messaging. The report highlights the benefits of both formal communication methods, like meetings, conference calls, and emails, and informal methods, such as hallway conversations and lunch meetings, emphasizing their respective contributions to fostering collaboration, gathering feedback, and building relationships within the organization. Ultimately, the report underscores the importance of effective communication in achieving business objectives and maximizing sales and revenue.

Communication Skills
for Business
Task 1

TABLE OF CONTENTS
• Introduction
• Communication models and systems used in busines
• Communication methods and technology in businesses
• Making communication effective
• Conclusion
• References

INTRODUCTION
Communication is defined as an act of exchanging opinions, views,
thoughts and ideas with others. It is the procedure which is
exceptionally helpful in development and success of business. It is
extremely basic for business as far as sound colleague and customer
communication

Communication models and systems
used in businesses
There are different models and frameworks are used in organizations
with a specific aim to make communication effective.
1. Shannon and Weaver Communication Model
2. Berlo's model of communication
There are different models and frameworks are used in organizations
with a specific aim to make communication effective.
1. Shannon and Weaver Communication Model
2. Berlo's model of communication

Communication System
 Electronic mail: In E-mail working, an electronic message is send
by client over system and it is put away in mailbox of receiver.
 Fax: This technology utilized scanners, phones and modems to
transmit writings and graphics to individuals and associations
overall who have phone get to.
 Voice message: In this sort of communication framework,
message is directed by sender over phone which is changed over
by special device called codec.

Benefits of Formal and Informal
Communication for an organisation
There are certain approaches and methods of formal communication
which are explained as below:
 Meeting
 Conference calls
 Email:

Continued..
IT is also consider as an effective and valuable part of the
communication which are applied by each and every business with
motive to maximise their sales and revenues within predetermined
period of time.
 Hallway conversation
 Lunch meeting

Continued..
Hallway conversation: These is a type of meeting which has different
form for individual to one connection, but also be broad and does
not set up false declaration with dropped feature.
Lunch meeting: These kindred surround can be more dependable for
conjunctive, acquiring commend, opinion and activity to make
proper assist to the organisation.

REFERENCES
Anthony, S. and Garner, B., 2016. Teaching soft skills to business
students: An analysis of multiple pedagogical methods.Business
and Professional Communication Quarterly.79(3). pp.360-370.
Brink, K. E. and Costigan, R D., 2015. Oral communication skills: Are
the priorities of the workplace and AACSB-accredited business
programs aligned?.Academy of Management Learning &
Education.14(2). pp.205-221.