MGT502: Business Communication - Assessment 2 Discussion Post

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Added on  2023/01/03

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This discussion post, part of an assessment for MGT502 Business Communication, focuses on the critical aspects of effective business communication. The student emphasizes the importance of clarity and conciseness in communication with managers, employees, and customers. The post highlights key elements such as clear communication of business objectives, concise information about products and services, and the need for flawless communication to build trust. References to academic sources support the arguments. The author concludes by expressing the intention to apply these principles in future professional interactions to overcome communication challenges and foster stronger stakeholder relationships.
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Running head: MANAGEMENT
Management
Name of the Student
Name of the University
Author Note
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1MANAGEMENT
Post Three
This discussion has added to my understanding of effective business communication in
different manners. This is one of the most crucial aspects for the success of the business
organizations. Therefore, it would be a matter of great importance to provide the best elements to
communicate properly within the organization (Bovée, Thill & Raina, 2016). This is essential
because organizations would have to implement this between their managers, employees and
customers so they can provide effective services and products. There are some important
elements that will be needed to provide the most effective services. These are:
Clarity in communication
Proper clarity should always be important in communicating with the managers and
employees. If the employees do not get what the managers have to say, it will be tough to
implement the plans (Bovée, Thill & Raina, 2016). The business objectives should be properly
communicated among the employees so they can work hard. I believe clear communication is
needed so no miscommunication can arise in this scenario.
Conciseness in communication
In my opinion, proper and concise communication should also be made regarding the
products and services of the company (Lear, Hodge & Schulz, 2015). If the customers get to
know all the important things about their products they will purchase those products by
communicating with the company. The concise information about price and availability of stock
would have to be communicated to customers effectively.
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2MANAGEMENT
Correct business communication
Flawless business communication will have to be provided to the customers and
employees by the business managers (Lear, Hodge & Schulz, 2015). This will lead them to trust
in the organization. Correct communication through emails, text messages and notifications
should be provided to the employees. This will surely initiate best actions.
In the future, I will be able to make good and effective communication with my
customers and employees in the real life situations. This will be helpful for me to get over all
issues regarding miscommunications and lack of faith among stakeholders.
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3MANAGEMENT
References and Bibliography
Bovée, C. L., Thill, J. V., & Raina, R. L. (2016). Business communication today. Pearson
Education India.
Kernbach, S., Eppler, M. J., & Bresciani, S. (2015). The use of visualization in the
communication of business strategies: An experimental evaluation. International Journal
of Business Communication, 52(2), 164-187.
Lear, J. L., Hodge, K. A., & Schulz, S. A. (2015). Talk to me!! Effective, efficient
communication. The Journal of Research in Business Education, 57(1), 64.
Pikhart, M. (2014). Implementing new global business trends to intercultural business
communication. Procedia-Social and Behavioral Sciences, 152, 950-953.
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