Effective Business Communication During a Global Pandemic: Report

This report examines the impact of the global pandemic on business communication, highlighting the challenges and potential issues that organizations face when communicating with customers and employees remotely. It explores various communication theories, such as the 7 C's of Communication, and provides practical solutions for overcoming communication barriers, including the use of video conferencing tools and remote work strategies. The report also emphasizes the importance of clear, correct, complete, concrete, concise, considerate, and courteous communication in maintaining effective business operations during a crisis. Furthermore, it touches upon the psychological impact of the pandemic on individuals and suggests coping mechanisms for dealing with stress and negative emotions. The report concludes by stressing the need for adaptable and integrated communication strategies to ensure business continuity and success during and after a pandemic, with Desklib offering additional resources for students.

Business
Communication
INTRODUCTION..........................................................................................................................................................1
MAIN BODY..................................................................................................................................................................1
Communicating during a global pandemic and the potential issues...............................................................................1
The theories of communication :-..................................................................................................................................3
Solutions to cope up from communication barriers -......................................................................................................4
Reflection -......................................................................................................................................................................4
CONCLUSION...............................................................................................................................................................4
References:......................................................................................................................................................................4

INTRODUCTION
The sending of a message is not the same as the content itself. It is a dual way connection
that begins with the receiver and ends with the sender. In business, communication must be
roaring. Way is all about transmit. efficient connexion, the indispensable duty of management
cannot be epithelial duct well. Content is perpetually flowing in concern act. it is incomplete
without response. In present era, arrangement are very huge and involve a important number of
people. In a institution, there are different levels of series. The more flat there are, the more
sticky it is to manage the administration. In the cognition of leading and control the worker in the
administration, human action is crucial. It is accomplish able to assume contiguous natural
process and, if constitutional, to avoid misinterpret. In an administration, good connection
between antic and indifferent, as well as between the institution and social group at large, is
essential just as between management and trade unions. It is necessary for an administration
success and growth. In any corporation, there should be no abstraction dispersed. In this report
will cover the communication during pandemic and its ways of communication impact on
business.
MAIN BODY
Communicating during a global epidemic and the expected issues
Most of the concern are exploitation a figure of tools o pass on with their customer
during the COVID-19 eruption. For video meeting, institution can use dovetailing/tessellating
via electronic mail, social media, or other third-party company. Textbook, e-mail, phone calls,
teleconference, voice mail, and written short letter are artwork of abstraction, backhand, and
physics communicating. Due to most life discipline organizations are unable to pass on with their
customer face to face, e-mail, career, or causing a text communication may be the next best
prime. Because these action may have different personal effects than typical man to man fitting,
it is captious that they be handled in accord with a establishment rules, line, and preparation, as
they are permanent, canned, and search able. Regardless of the mode of communication, whether
during the present pandemic or not. Anyone and everyone within the firm is accountable for
ensuring that corporate communication theory are sent irresponsibly. It makes no quality who
they are or what function person is playing . CEOs, top administration, and even in-house
attorney are among those who should exercise utmost discretion and lead by illustration. Even if
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a argument was not conscious to be unkind, a blunder could have far-reaching effect. Companies
should think about internal company communications, FDA or other authorities communications,
investor subject, and medical or scientific subject in addition to commercialized and selling
communications. Active, mannerly, ingenious, advanced, originative, creative, professional,
advanced, ardent, enabling, crystal clear, and application affable connection is effective. Multiple
section, such as digital and appreciation characteristic, play a decisive role in cognition blessing.
Gender, people differences, lingual disposition, brawny muscular belief, spiritual beliefs, and
equal reading levels all power how people react. Trouble and position respect national health
communicating activities are captious for acceleration cognition and, yet, acceptance or
ignorance of government approval. Attention and vaccine are of import for undependable people
due to they permit single and organizations to make judgment and act during a pestilent that are
antagonistic with their wellness beliefs and values. Respective with limited fiscal resources who
must labor on a daily basis may have trouble match to the rules. while a pandemic, an impelling
connection system definite quantity content, method, people, and spouse. Connection predate
and monitor the serviceable and gathering effect during the many pandemic point, with
complacent that is phased and condition relevant. Web log, call sub unit, seminar online, meeting
calls, online health group picture, and digital news media are some of the venues used to ensure
pass on. From communicate origin to importation, people are involved in the procedure. At the
time pandemic, fear, asceticism, and resistance are common reactions; therefore, reliable and
esteemed message sources are critical for moving single from knowledge to action. Earlier,
during, and after a pandemic, communications are directed to partners, locations, and networks
that susceptible populations regard as reliable, trustworthy, and accessible. Feeling under
pressure at work is a very common happening. It's quibbling to look for good coping method.
Unluckily, some hospitality and healthcare workers are rejected by their families or friends due
to stigma or fear. Help children in finding creative methods to pass on negative emotions such as
emotion and sadness. Performing or painting is a good example of a creative activity that might
help speed up the process. Parents must take care of themselves in order to help their children.
During the epidemic, older persons may become more tense, angry, sad, cranky, and recluse.
Occupy in the safe activities that people enjoy, relax, get daily exercise, maintain a regular sleep
pattern, and consume alimentary food. Person, children, the elderly, and the long period all
benefit from effective COVID-19 communication.
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The theories of communication :-
The 7 C’s of Abstraction is a list assist to modify the professed communicating ability and
gain the opportunity that the content will be appreciated in precisely the similar way as it was
deliberate. Further discussion is in below -
1. Clear - The communicate must be trenchant and easy to comprehend for the receiver.
Solely the attender would be definite of the human action intent if it is broad to the transmitter.
The communicating must centering on a respective aim at a period and not encompass
aggregate concept in a respective line.
2. Correct - The communication must be correct, that is it must be backhand in proper
English, and the transmitter must insure that their are no grammatical or writing system errors.
Furthermore, the content should be dead and timely. Correct messages have a higher
consequence on the receiver, while the sender's disposition modify as a result of the accurate
communicate.
3. Complete - The content must be afloat, which means it must comprise all of the
necessary substance for the deliberate audience. The entire cognition answers all of the
recipients' question and aids the liquidator in making better decisions.
4. Concrete - The connection should be concrete, which connote that the
communication should be precise and aphoristic, leaving no space for mistaking. In order to
affirm any the transmitter is language, all concept and Numbers must be expressly stated in a
content.
5. Concise - The communication should be compendious and straightforward. The
transmitter must confront exploitation long word string and endeavor to present the
communicate in as fewer words as executable. The brief communication is much exhaustive
and helps in the keeping the receiver attending.
6. Cerebration - In command to pass along efficaciously, transmitter should see the
liquidator suppose, cognition, visual aspect, prospect, and other section. In order to pass on, the
sender must have a relation with and be interested with the conscious receiver.
7. Courteous - It propose that transmitter must consider both the receiving system
feeling and speak up in order for the content to be positive and mark at the intended gathering.
The communication must be non-biased and use connection that establish in regard for the
receiver.
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Solutions to cope up from communication barriers -
Business uses the various methods to cover up the issues that are listed in below -
1. Zoom video conferencing app - while covid the global country is facing a huge issue in
running a business enterprises so the application zoom is established through people can
connect any one any time. There no limit of people to connect through zoom it is used to
organized a team meeting and calls.
2. work from home for employees - they have organized a work from option for employees
by providing them systems at there places. This breaks the issues of communication.
Reflection -
While working on this project I have learn about the barriers and have also experienced
regarding the communication theories. I have also developed my communication skills as well
as I also have seen how technology assist in making the work more smart as they have make
the simple way of working and technology so that the barriers that is occur in business can
be cope up. I have seen that how the global word is facing issues because of covid and others
practices that occurs a huge loss and deduction in business. Effectual abstraction and social
accomplishment of a doctor and other health care individual are also needed for COVID-19
pandemic policy, exclude the ability to collect message to ease accurate diagnosing, provide
proper isolation and separation advice, supply medical organization advice, and develop human
relationship with diligent. People should only learn close to COVID-19 from esteemed sources
and, more significantly, follow formalised manual to establish scheme and passport
compromising groups.
CONCLUSION
It is concluded from above report that in case of a epidemic, effectual discipline must be
created more individual. while a pandemic, it is exigent to program for a changing hazard
circumstance and quality direction. At the international level, accomplish this complete model
for effectual and integrated subject for COVID-19 that is engineering amiable is important factor
that business consist and also communication is the crucial factor that company has to manage
among the employee and manager so that work can be manage accordingly.
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References:
Books and Journals
Bolten, J., 2020. Intercultural business communication: An interactive approach. In Exploring the rhetoric of
international professional communication (pp. 139-155). Routledge.
Tripathy, M., 2018. Assertiveness–A win-win approach to business communication. IUP Journal of Soft
Skills, 12(2), pp.48-56.
Dwyer, J. and Hopwood, N., 2019. The business communication handbook. Cengage AU.
Tanimoto, S., and et., al., 2018, July. Proposal of secure business architecture by visible light communication
system. In 2018 7th International Congress on Advanced Applied Informatics (IIAI-AAI) (pp. 817-822).
IEEE.
Rentz, K. and Lentz, P., 2018. Business communication: A problem-solving approach. McGraw-Hill Education.
Chua, C. and Ruzgar, N.S., 2020. Perceptions of business students toward online education before and in
transition period of COVID-19. WSEAS Transactions on Computers, 19, pp.242-261.
Usunier, J.C., 2018. Intercultural Business Negotiations: Deal-making Or Relationship Building?. Routledge.
Jiang, H. and Shen, H., 2020. Toward a relational theory of employee engagement: Understanding authenticity,
transparency, and employee behaviors. International Journal of Business Communication,
p.2329488420954236.
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