Report on Business Communication and Diversity Policy Analysis

This report provides an analysis of diversity policy within a business communication context, highlighting its advantages such as increased creativity, a melting pot of ideas, increased productivity, and an increased range of services. It also addresses disadvantages including communication issues, lack of freedom of speech, increased training costs, integration issues, and increased competition. The report concludes with recommendations for enhancing the policy's effectiveness, such as providing training sessions, fostering coordination and trust-building activities, implementing supporting policies, offering cross-cultural training, initiating open communication, and prioritizing diversity in team development. The overall aim is to understand how a diversity policy can aid an entity in operating globally and achieving organizational goals.

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Contents
Introduction.................................................................................................................................................4
Diversity policy...........................................................................................................................................4
Advantages and disadvantages of Diversity policy......................................................................................4
Advantages..............................................................................................................................................5
Disadvantages..........................................................................................................................................6
Recommendations.......................................................................................................................................7
Conclusion...................................................................................................................................................8
References...................................................................................................................................................9

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Abstract
The below-executed analysis has been made focused on the concept of diversity policy
which is a document and allows the business entity to manage and maintain the variety and
differences which are observed in the workforce on varied aspects. The main highlights of the
executed report are the advantages and the disadvantages of the diversity policy which will be
served to the business corporation after the implementation within the organizational structure.
The last part of the report comprises of the recommendations which have been made for
betterment and improvements in the policy.

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Introduction
Sharing of data and information for attaining an organizational objective between the two
business organizations or the purpose of sharing the data can also be an execution of business
purpose. This term is known as the process of communication. Moreover, the communication
process can also be considered or expected between the two individuals within the enterprise for
any of the commercial benefits (Managementstudyguide 2017). The communication process can
also be defined as the mechanism which can be adopted by the business corporation so as to
communicate or convey or create awareness about the products and services to the target market.
The communication tools can be utilized by the business entity so as to promote the products
which will enhance the sales which will positively influence the sales and growth of the business
enterprise. The below-executed analysis has been executed to develop the brand equity and
goodwill for the firm. A good business communication process will enable the firm to develop
and maintain relations with the clients and the other stakeholders. The below is the summarized
report which ha been made focused on the diversity policy which should be implemented within
the organizational structure. Majorly the report comprises of the advantages and disadvantages
which will be served by the implementation of the mentioned policy (Skillsyouneed 2017).
Diversity policy
The term workplace diversity has been concerned with the differences and the varieties
which can be observed within a business organization in terms of the workforce and it can also
be in the other resources available with the firm. Diversity includes acceptance and respect. It
has been observed that each and every individual within the working environment is found with
different and unique traits and qualities (Fallon 2015). These diversities can also comprise
gender, age, physical abilities and potential status etc. The concept has been considered as an
integral part of the business corporation. The term has been increasing the value and has been
considered as the valuable asset for the entity. The concept if appropriately implemented in the
organizational structure can be proven beneficial for the business entity and also for the
betterment of the economic performance. The employees are required to reflect the operations
and functionalities in fair manner in-front of the clients and the consumers. Building a diverse
workforce will enable the business entity in making the provision of improved services for the
consumers and return to our shareholders (Mishra 2017).
Advantages and disadvantages of Diversity policy
With segregation of any sort denied in a corporate setting, the workforce of today is more
different than any other time in recent memory. Representatives of an association now
accompany diverse sexual orientation, race, identity, ethnicity, intellectual style, residency,
authoritative capacity, gathering, age, instruction, foundation, and different contrasts that set
individuals apart. Overall these, assorted variety additionally includes how individuals see others

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and themselves, which can influence how they collaborate with their associates and companions
(Gratis,B 2016). This can either make a bond shape or present a gap. Since it is vital for all the
employees to be in agreement for an association to work adequately, the negative parts of work
environment assorted variety ought to be dodged or tended to when issues have officially attested
themselves. From one perspective, an association ought to perceive the multicultural favorable
position of a differing workforce and utilize it further boosting their good fortune. A business
corporation can be fruitful, even with the assortment of contrast between its representatives, on
the off chance that they are prepared and willing to spend assets to deal with an inevitably
differing workforce (Krumrie 2014).
The below mentioned are the advantages and the disadvantages which will be served to the
business corporation after the implementation of diversity policy:
Advantages
Increased creativity: In an assorted working environment, this colloquialism winds up plainly
two unique individuals are superior to one (Campbe, and Edwards 2015). At the point when
individuals in various societies, foundations, and convictions meet up to work for a shared
objective, expanded imagination can be accomplished. The imaginations can turn out to be
surprisingly better outcomes for the business corporation. The creativity of the diverse workforce
will aid the entity on a number of aspects. This can also be considered as one of the biggest
benefit and which can be accomplished by the business entity by implementing the diversity
policy.
A melting pot of ideas: There will be a diversity observed in the ideas and thoughts of the
employees within an organization (Guffey and Loewy, 2010). These clashes of ideas can come
up as conflicts between the employees. Hence, here the adoption of the diversity policy will
make the business organization to implement various mechanisms and tools which will aid the
employees in developing a sense of working together. The policy will also help in creating a
feeling of cooperation and trust among creating a feeling of cooperation and trust among team
members.
Increased productivity: Globalization and internalization are two of the blessings that
workforce diversity variety conveys to the table, and this has been considered as the reason for
the foreign executives are exceptionally fruitful in the corporate world (Grunig, 2013). These up-
gradations has made the entity to adopt better and improved technologies and mechanisms which
has made the operations more smoother and also an increase in the efficiency and effectiveness
will be observed.
Increased range of services: This is on the grounds that dialect and social gaps are maintained a
strategic distance from. In the event that administration gets an inside and out comprehension of
the way of life of a specific race, they can likewise give benefits that would offer particularly to

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them. These are the combined benefits which will be experienced by the business corporation
after implementation of the diversity policy within the organizational structure (Kaul, 2014).
Disadvantages
Communication issues: A strong communication has been considered as a substantial variable
for the advancement of the business element. Be that as it may, now and then, div v[ersity can
emerge, and can particularly influence effectiveness in perspective of a nonattendance of
cohesiveness. This elucidates why a couple of associations considering widespread customers'
agreement multilingual or bilingual customer advantage reps. For example, it is less complex for
Spanish-talking customers, to talk with some person who fathoms their lifestyle and knows their
neighborhood vernacular (Pravikoff, 2016). So unless effective correspondence is expert,
workplace grouped assortment can be an issue. Furthermore, subsequently this can be noted as a
disservice of the appropriation of the assorted variety approach.
Lack of freedom of speech: Splitting jokes about the Chinese or Indians, as it won't be as
commendable as when a remarkable humorist would do it. People can't transparently express
their decisions or describe stories at whatever point they should be enlivened by a jumpy dread
of being judged as isolating (Swain et al., 2013). So it's not recently feasible correspondence that
is a weight in an assorted workplace yet moreover the privilege to talk openly. Envision working
in a situation where the individuals have to dependably tread precisely. And hence this has also
been considered as one of the disadvantage of the diversity policy which will be imposing
various negative impacts over the employees and which will reflect in their performance and
productivity.
The increased cost of training: Making provisions for training sessions of the diverse
workforce will be proven as a crucial task for the business entity. The management will have to
build a special team of experts which are required to possess necessary skills and capabilities so
as to offer the training sessions to the employees. These operations will be proven very much
time consuming and will also be very much expensive. In case solidarity is to be proficient, such
getting ready is basic as they will demonstrate to agents proper methodologies to recognize
contemplations, musings, and characters of others in the workplace. It will in like manner give
information on the most ideal approach to oversee inclination and battle in an educated and
master way (Lunenburg, 2010). As it is comprehensible that the representatives are presumably
going to continue contracting laborers, though the business will continue spending on getting
ready and this has been considered as an issue because of the broadening in the authoritative
structure.
Integration issues: At the point when such gatherings frame, casual divisions can happen, which
will hinder social coordination. It will likewise prompt a circumstance where socially differing
workers will maintain a strategic distance from each other (Griffin and Care, 2014). This can
ruin the viable sharing of information, encounter, and aptitudes, bringing about diminished

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profitability, group viability, and business development. Moreover, this will also impact the
performance of the employees and the same will be reflected in the growth charts of the entity.
Increased competition: Rivalry in the work environment is great as it can drive achievement
and higher profitability. Be that as it may, when the employees don't acknowledge other culture,
they are probably going to go up against each other, as opposed to ending up simply community-
oriented individuals from a group (Ellis and Mansmann, 2010). There is quality in numbers, all
things considered. So in case of the competitive environment, the adoption of the diversity policy
for the business corporation can be proven disadvantageous.
Recommendations
 Implementation of diversity policy will be enhancing the business entity with
diversification in the working professionals and will also enhance the performance and
productivity of the firm. In order to offer the boost to this policy, the entity should make
the analysis of the entire factor which is affected by the policy. This will aid the firm in
getting aware of the issues which can come-up due to this implementation.
 The employees within the business entity should be provided with some training sessions
and there should be provision for some activities. These activities are concerned to the
development of the coordination and trust building.
 Moreover, the business entity is required to implement some supporting policies which
will lead the employees to follow the norms and regulations under the mentioned policy.
 Cross-cultural training sessions can be offered to the employees which will enhance the
knowledge and skills of the workforce and they will be able to communicate with the
other employees with different languages and religion.
 The open form of communications should be initiated by the seniors and superiors so as
to engage the employees into each other which will develop an informal environment and
will also make the workforce more comfortable.
 Diversity in the employees should be considered as the major criteria while developing
the teams within the organization. This will increase the engagement of the teammates
with diverse religions and languages.
Conclusion
In the limelight of the above-executed report, it has been analyzed that diversity policy
has been considered as the tool which will aid the entity in operating the business in any part of
the world. The above report comprises of the advantages and the disadvantages of the diversity
policy if adopted within the organizational structure. Moreover, some recommendations have
also been made for the betterment of the policy and related operations. The recommendations
will aid the business entity on various grounds by making adoption of the various plans and
strategies. These strategies will aid the entity in attaining the organizational goals and pre-
determined objectives. The diversity policy will enable the firm to recruit diverse workforce and

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which makes the operations of the business organizations easier in each and every parts or the
regions.
References
Bovee, C.L., 2010. Business Communication Today, 10/e. Pearson Education India.

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Campbe, A and Edwards, G, 2015, Top 10 communication issues and how to avoid them,
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Ellis, G. and Mansmann, F., 2010. Mastering the information age solving problems with visual
analytics. In Eurographics (Vol. 2, p. 5).
Fallon, N, 2015, 4 Common communication failures (And how to fix them), Assessed on 29th
September 2017, http://www.businessnewsdaily.com/7954-business-communication-
failures.html.
Gratis,B, 2016, Overcoming language barriers to communication, Assessed on 29th September
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Griffin, P. and Care, E. eds., 2014. Assessment and teaching of 21st century skills: Methods and
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September 2017, https://www.ziprecruiter.com/blog/employee-personal-issues-in-workplace/.
Lunenburg, F.C., 2010. Communication: The process, barriers, and improving
effectiveness. Schooling, 1(1), pp.1-11.
Managementstudyguide, 2017, Importance of communication in an organization, Assessed on
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communication.htm.
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https://www.businesstopia.net/communication/language-barriers.
Pravikoff, D., 2016. Legal Issues... Communication Barriers: Language.
Skillsyouneed, 2017, Barriers to effective communication, Assessed on 29th September 2017,
https://www.skillsyouneed.com/ips/barriers-communication.html.
Swain, J., French, S., Barnes, C. and Thomas, C. eds., 2013. Disabling barriers-enabling
environments. Sage.

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