University Business Communication and Information Principles Report

This report comprehensively examines the principles of business communication, encompassing negotiation, presentations, bespoke documents, and information systems. It begins by defining the importance of negotiation in a business setting, exploring various approaches and techniques. The report then delves into presentation types, resources, development methods, best practices, and the use of feedback. Furthermore, it analyzes bespoke documents, including factors affecting them, legal requirements, and creation techniques. The final section addresses information systems, covering issues in the system development life cycle, the benefits and limitations of different systems, legal and security requirements, and methods for monitoring system effectiveness. The report aims to provide a thorough understanding of these critical elements in business communication, offering valuable insights for effective communication strategies.

Principle of business communication
and information

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 1............................................................................................................................................3
P1.1 Importance of negotiation in business environment...........................................................3
P1.2 Feature an uses off different approaches to negotiation ....................................................3
P1.3Component of negotiating techniques.................................................................................4
TASK 2............................................................................................................................................4
P2.1 Type of presentation and need ...........................................................................................4
P2.2 Resources use in presentation development.......................................................................5
P2.3 Method of presentation.......................................................................................................5
P2.4 Best practices in delivering presentation.........................................................................5
P2.5 Use of feedback ..................................................................................................................6
TASK3.............................................................................................................................................6
P3.1 Bespoke document.............................................................................................................6
P3.2 Factor those affecting bespoke document..........................................................................6
P3.3 Legal requirement...............................................................................................................7
P3.4 Techniques of bespoke document.......................................................................................7
TASK 4............................................................................................................................................7
P4.1 Issue in system development life cycle ..............................................................................7
P4.2 Benefits and limitation of different information system ...................................................7
P4.3 Legal, secure and confidently requirements of information system.................................8
P4. 4 Monitoring the uses and effectiveness of information system .........................................9
CONCLUSION ...............................................................................................................................9

INTRODUCTION
Principles of Business Communication there are some guidelines or principles that are to
be considered and followed to make Communication effective. Among them seven are
fundamental and relevant and these are clarity, completeness, conciseness, courtesy, correctness,
consideration and concreteness.
in this report will be define importance of negation in business environment and explain
features and uses , different type approaches like Distributive, Compromise, Impersonal-en, Lack
of Information etc. This research is also give result of develop and deliver presentation, resources
,best practice use presentation. This is also explain different type create bespoke document annd
legal requirement or gathering information techniques.
TASK 1
P1.1 Importance of negotiation in business environment
 It enables both parties to determine the true value being exchanged. From that business
plans, product plans, or expectations can be adjusted accordingly. Even a failed
negotiation is a useful exercise.
 If they want to succeed in business, they to keep good deals, that allow to make profits
and to keep long standing relations with clients, employees and providers.
 Negotiations are always key in business. Negotiation is what allows two parties to get the
best deals with one another. It's similar to an engine, with negotiation they can squeeze
the most performance out of a deal.
 One important thing they always have to consider, if they want to sell anything to
anybody: Does this potential customer need that thing I want him to sell? If yes how
much does he need it? If his need for this is high and they're the only one that can offer it
to him, they're in a pretty good position (Bovee, Thill and Raina 2016)
P1.2 Feature an uses off different approaches to negotiation
Negotiating effectively can strengthen your business, while poor negotiation strategies
can ultimately hurt it. they can use many different approaches to negotiation, and all of them
could be appropriate depending on your situation
 Distributive Another approach- that they can take toward negotiation is keeping
important information to yourself. Some refer to this as keeping your "cards close to the
vest." they go into the negotiation without divulging everything about the project.

 Compromise-Another approach to negotiation involves compromising Another approach
that they can take toward negotiation is keeping important information to yourself. Some
refer to this as keeping your "cards close to the vest." they go into the negotiation without
divulging everything about the project. with your negotiation partner. This type of
negotiation usually works when they have an ongoing relationship with the counter party
(Harkins 2016).
P1.3Component of negotiating techniques
 Vision- What is the vision or ultimate goal behind the negotiation? Is your negotiation
really about price or is it about the value that can be derived/added? What are the main
motivating factors behind your counterpart's position in the negotiation? What common
ground, if any, exists between your vision and your counterpart's vision?
 Value-What are the key deal objectives being pursued in this negotiation? What are the
facts and figures supporting the negotiation environment? What alternatives does each
party have, if any? Once again we should try to identify, prioritise & weigh the objectives
of all parties to the negotiation.
 Process- It is important to ensure that you are well organised for your upcoming
negotiation. Write down the key questions that you need to ask during the negotiation,
lest you get sidetracked and forget to extract critic (Manuel 2015).
TASK 2
P2.1 Type of presentation and need Formal presentation- Standing up in front of other people and sharing your ideas can be
a stressful experience, but also the most satisfying intellectually. In formal presentations,
you make immediate and public both the strength of your knowledge and any gaps in it.
This is risky and rewarding, because it means you are both teaching others and can learn
from them (that is, you can do what education is all about).
 promotional - It brings the viewer right inside your business. It is a powerful marketing
tool used to ignite attention, educate, excite, raise awareness, sell, and simplify. At its
core, corporate video distils complex ideas into brief visual and emotional experiences
that provoke audiences to think, and inspire them to act (Nickolayev and et.al., 2015).

P2.2 Resources use in presentation development Information – when organization making presentation then firstly collect information
about topic like they providing training then benefits of training , reasons of training topic
of training etc. Equipment – In this gathering equipment like charger, laptop etc.
 People- Need a person who makes easily give guidance and operate system .
P2.3 Method of presentation Formal speech -A formal speech is a speech presented without visual aids. The purpose
of the formal speech is to inform, to persuade, to entertain, to stimulate action or further
interest in a topic of community concern. Since it’s more difficult to hold the attention of
an audience without the use of visuals, the formal speech requires more attention to
colourful language than the illustrated speech or demonstration Presentation software slide- Software to create better looking presentations, thus serving
as a great power point alternative to people. But that won’t always be the case.
PowerPoint alternatives are great, but we know there are plenty of options to choose
from. Some have their advantages and disadvantages while others are perfect for a certain
audience.
 Round table discussion-round table- It is a form of academic discussion. Participants
agree on a specific topic to discussant debate. Each person is given equal right to
participate, as illustrated by the idea of a circular layout referred to in the term round
table (Onat and et.al., 2016).
P2.4 Best practices in delivering presentation
The more familiar you are with your material the more you will be able to inspire your
audience’s trust and confidence. Do more than practise reading through your material to
yourself. If possible, stand up in a room and deliver your presentation to the walls. Get used to
hearing your own voice filling a room. Familiarise yourself with the words and phrases in your
presentation. Play around with different volumes and see how well you can hear your own voice.
Above all, familiarise yourself with the main thrust of your argument and explore how the
individual elements of your presentation piece together (Yu and Fu 2014.).

P2.5 Use of feedback Qualitative -Qualitative data tends to be descriptive in nature, following or leading to a
narrative flow. Quantitative data is precise, exact, and lends itself to concrete analysis
 Quantitative -Qualitative Feedback. Qualitative feedback is an important part of
developing a new product or a new product's features. It's used to gain an understanding
of underlying reasons, opinions, and motivations. It provides insights into the problem or
helps to develop ideas or hypotheses for potential quantitative research (Peltier 2016) .
TASK3
P3.1 Bespoke document Reports-Reports may refer to specific periods, events, occurrences, or subjects, and may
be communicated or presented in oral or written form. Proposals- A business proposal is a written document sent to a prospective client in order
to obtain a specific job. Proposals may be solicited or unsolicited. ... In other cases the
proposal may be a formal solicitation, usually called an RFP (request for proposal). R Fps
are almost always documents
 Minutes, agendas- n these pages you can access a wide range of information and
documents relating to the Council’s decision making processes, find out about
forthcoming Council meetings and decisions and obtain details for your Ward
Councillors.
P3.2 Factor those affecting bespoke document
 Internal or external – These are doing impact directly because in every organization \
use different type of culture, social etc. business environment is directly do impact like
supplier , ,compeers many more.
 Level of formality- In this organization follows rules and regulation or believing them. It
is also affected condition of market. If organization use clear and effective document then
maintain their image in front of others (Rollinson 2014).
P3.3 Legal requirement Data Protection Act -Data Protection Act1998 ( 29) is a United Kingdom Acton
Parliament designed protect personal data stored on computers or in an organised paper
filing system. It follows the EU Data Protection Directive 1995 protection, processing
and movement of data.

 Copyright, Designs and Patents Act – Copyright, Designs and Patents Ac 1988. The
Copyright, Designs and Patents Act 1988, is the current UK copyright law. It gives the
creators of literary, dramatic, musical and artistic works the right to control the ways in
which their material may be used .
P3.4 Techniques of bespoke document
It is make through uses of lots of techniques ;like structuring the content ,checking for
accuracy ,use of software, producing draft ,editing/revising content ,printing and binding etc.
TASK 4
P4.1 Issue in system development life cycle
 Maintenance- This final phase takes place once the implementation phase is complete.
In this phase, the system has a structured support process in place: reported bugs are fixed
and requests for new features are evaluated and implemented.
 System analysis - In this phase, one or more system analysts work with different
stakeholder groups to determine the specific requirements for the new system. No
programming is done in this step. Instead, procedures are documented, key players are
interviewed, and data requirements are developed in order to get an overall picture of
exactly what the system is supposed to do. The result of this phase is a system-
requirements document (Savage and et.al., 2015).
P4.2 Benefits and limitation of different information system
Executive support systems- Designed to help senior management make strategic decisions. An
ESS gathers, analyses and summarises the key internal and external information used in the
business.
 Advantage
 Easier for executives to use his experience in the computer world.
 Providing timely delivery of the summary description of the company.
 Information provided the easier to understand.
 Typically offer efficiencies to make a decision.
 Perform filtering of data for management.
 Improve inspection information.
Disadvantage
 It is a limited function, can not perform complex calculations.

 In small firms may cost more to make implementation.
 Because the system is large, making it difficult to arrange
Management information systems-Primarily concerned with internal sources of information.
MIS usually take data from the transaction processing systems (see below) and summarise it into
a series of management reports.
.Advantage
 Minimizes information overload: MIS change the larger amount of data in to summarize
form and there by avoids the confusion which may arise when managers are flooded with
detailed facts.
 makes control easier: MIS serves as a link between managerial planning and control.
Disadvantages
 Highly sensitive requires constant monitoring.
 Budgeting of MIS extremely difficult (Valacich, George and Hoffer 2015).
P4.3 Legal, secure and confidently requirements of information system
 The Computer Misuse Act - Hacking has been around almost as long as the Internet;
some people just love to try and break into a computer system. Prior to 1990, there was
no legislation in place to tackle the problems caused by hacking. Although everyone
knew that it was wrong and should be against the law, there was nothing that anyone
could do about it (Vom Brocke and et.al., 2014).
 Freedom of Information Act- it is a federal freedom of information lawthat allows for
the full or partial disclosure of previously unreleased information and documents
controlled by the United States government. The Act defines agency records subject to
disclosure, outlines mandatory disclosure procedures and grants nine exemptions to the
statute.
P4. 4 Monitoring the uses and effectiveness of information system
Monitoring Information System (MIS) is directly linked to management by objectives
and to the monitoring of key performance indicators. It can also help in processing specific
information for decision-making. Identification of the geographical extent and scale of damage
caused by any natural disaster plays a key role in planning the immediate relief and rehabilitation
activities.

 A Geographic Information System (GIS) is capable to create visual maps based on the
information collected from the field.
 High-resolution satellite images will be immensely important to identify damage
infrastructure in the urban areas
 Global Positioning System (GPS) plays a very important role in post disaster assessment.
With the disruption of infrastructure and facilities, GPS helps in finding the location
(Valavanis and Vachtsevanos 2014) .
CONCLUSION
In this report concluded importance of negation in business environment and
explain features and uses , different type approaches like Distributive, Compromise, Impersonal-
en, Lack of Information etc. This research is also give result of develop and deliver presentation,
resources ,best practice use I presentation. This is also explain different type create bespoke
document and legal requirement or gathering information techniques.
REFRENCES
Books and Journal
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Grabara, J., Kolcun, M. and Kot, S., 2014. The role of information systems in transport
logistics. International Journal of Education and Research. 2(2), pp.1-8.
Harkins, M.W., 2016. Managing Risk and Information Security: Protect to Enable. Apress.

Manuel, P., 2015. A trust model of cloud computing based on Quality of Service. Annals of
Operations Research. 233(1), pp.281-292.
Nickolayev, V.P., and et.al.,, 2015. On subtle distinctions between lingual communication and
interlingual miscommunication. European Journal of Science and Theology, 11(4),
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Onat, N.C., and et.al., 2016. Integration of system dynamics approach toward deepening and
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negative PET-scan following treatment with ABVD have excellent outcomes without the
need for consolidative radiotherapy regardless of disease bulk at presentation.
Valacich, J.S., George, J.F. and Hoffer, J.A., 2015. Essentials of systems analysis and design.
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Valavanis, K.P. and Vachtsevanos, G.J., 2014. Handbook of unmanned aerial vehicles. Springer
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Vom Brocke, and et.al., 2014. Ten principles of good business process management. Business
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