University Business Communication Module: Reflective Assignment

This reflective essay examines the student's learning journey in a business communication module, focusing on key concepts and their practical application. The essay begins by reflecting on the weekly lectures, covering topics such as professional communication, non-verbal cues, written communication, and intercultural communication. The student then delves deeper into non-verbal communication, highlighting its importance in business settings. The essay concludes by discussing the relevance of intercultural and non-verbal communication skills in the student's future career as a mechanical engineer. The paper emphasizes the importance of effective communication for organizational success, covering various aspects like verbal, non-verbal, and interpersonal communication, with a focus on the importance of written and non-verbal communication. The essay also emphasizes the importance of intercultural communication in a globalized business environment.

Running head: EFFECTIVE BUSINESS COMMUNICATION – A REFLECTIVE WRITING
EFFECTIVE BUSINESS COMMUNICATION – A REFLECTIVE WRITING
Name of the Student
Name of the University
Author Note

1EFFECTIVE BUSINESS COMMUNICATION – A REFLECTIVE WRITING
The study of the communication had helped me understand the various scopes and the
schemes that are related to the communication on the professional aspects. The communication
on the professional front helps in the initiation of the communication within the organization that
have been operational within the global territories. The professional communication within the
various organizations are helpful in the achievement of the goals and the aims that have been set
by the concerned organizational management (Berger, 2014). The effectivity of the ethical
communication within the organization is required for the maintenance of the presence of logic
in the communication, the respect among the members within the communication, the honesty in
the communication. The ethical communication further ensures the democracy within the
organization as well as the clarity among the employees of the organization. The communication
within the organization aims to deal with the matters that are related to the assistance of the
workforce of the organization in the understanding on the matters that are related to the goals,
the vision as well as the mission of the company. The communication within the business
organizations aim at the spread of the information within the concerned organization. The
communication within the organization also aim to discuss the matters that influence the
persuasion as well as the entertainment of the concerned members of the organization. The
following essay aims to reflect on the weekly lectures. The essay would proceed to provide a
brief literature on one of the themes that were discussed in the weekly lectures and then proceed
further to discuss the importance of the subject in the future lives of the concerned students.
Section 1
The first week of study discussed the several concepts that are related to the professional
communication in the entirety. The communication within the organization helps in the proper
transfer of the messages within the various levels of the organizational hierarchy. The evaluation

2EFFECTIVE BUSINESS COMMUNICATION – A REFLECTIVE WRITING
of the various opinions of the experts reveal that the communication refers to the proper
decoding of the messages that are directed towards the concerned workforce member. This might
help in the creation of the awareness regarding the matters that are related to the roles and the
responsibilities of the concerned employee.
The second week of the lectures has educated me on the matters that are related to the
importance of the non-verbal communication. The non-verbal mode of communication is known
to be one of the matters that have been related to the implementation of the effectivity in the
communication within the organization. The various nonverbal methods of communication are
inclusive of the exchange of the mails, the reports, the several types of letters that are extended
towards the employees of the organization, the newsletter issued by the company, the manuals
that are distributed within the company (Chiper, 2015). The nonverbal mode of communication
might further include the expressions, the bodily gestures as most importantly the listening skills.
The third week helped me to gain knowledge on the importance of the written mode of
communication. The written communication helps in the circulation of the important messages
all over the concerned organization. The written communication further helps in the matters that
are related to the collection of the feedback from the concerned employees of the organization.
The lectures of the fourth and the fifth week has helped me to learn more about the
various matters that are related to the implementations of the written communication in the
business operations. This week has helped me to gather information on the matters that are
related to the importance of the implementation of the written communication in order to develop
a formal environment within the given company. The written communication helps in the
circulation of the important messages all over the concerned organization (Ladegaard & Jenks,
2015). The fifth week majorly concentrates on the disadvantages of the written communication.

3EFFECTIVE BUSINESS COMMUNICATION – A REFLECTIVE WRITING
The written mode of communication leads to the conditions wherein the responses to the
messages and the instructions are delayed. This results in the conditions of immense challenges
within the organizational workforce in the resolution of the issues that need to be resolved on an
urgent basis.
The sixth week has educated me on the matters that are related to the techniques that need
to be used in presenting any information to the employees of the organization in a professional
manner. The effectivity of the business communication is a huge concept that rests majorly on
two pillars, the verbal communication and the non-verbal communication. The employee of the
organization might face a huge number of challenges in the maintenance of the effective business
communication within the organization. This is due to the factors that are related to the
differences in the cultural backgrounds of the concerned employees as well as the various
attitudes that are depicted by the employees.
The seventh week has educated me on the matters that are related to the intercultural
communication. The lectures helped me to learn that the intercultural communication within the
organization majorly dealt with the communication that existed within the various employees of
the organization. The intercultural communication within the organization refers to the matters
that are related to the communication among the people who might have differences in their
cultural backgrounds as well as their attitudes (Zhang et al., 2015). This makes the
communication even more tough. The intercultural communication within the organization state
that the concerned organizational employees might need to interact with their colleagues who
belong to the different cultural backgrounds. This might also help in the maintenance of the
harmonious conditions within the given company.

4EFFECTIVE BUSINESS COMMUNICATION – A REFLECTIVE WRITING
The eighth week helped me to gather knowledge on the matters that are related to the
benefits of the communication within the industry. The proper communication within the
organization might lead to the motivational conditions for the employees within the organization.
These motivational gestures might help in the matters that are related to the retention of the
employees as well as the sharing of the various matters that are related to the innovative
approaches that might help in the improvement of the company. The verbal communication
within the organization might help in the direct communication within the organization which
results in the faster responses from the targeted person.
The ninth week dealt with the various matters that are related to the communication
within the groups that are active in the organization. The group communications that are
organized within the organization can be differentiated on the basis of the number of members
that are present within the concerned group. The management of the organization is advised to
conduct verbalized communication among the employees of the organization. This helps in the
management as well as the proper communication of the instructions as well as the issues among
the organizational hierarchy (Martin & Nakayama, 2015). The effectivity of the business
communication might be maintained in a proper manner through the proper implementation of
the participative style of decision-making.
The lectures of the tenth week majorly dealt with the matters that are related to the
interpersonal communication as well as the key importance of the interpersonal communication
within the operations of the business organization. The major benefit of the interpersonal
communication is the fact that the interpersonal communication helps in the maintenance of the
communicational flow within the hierarchy of the organization. The concerned company in
discussion might benefit from the various methods of the interpersonal communication. The

5EFFECTIVE BUSINESS COMMUNICATION – A REFLECTIVE WRITING
interpersonal communication within the organization majorly relates to the face-to-face
communication that takes place within the organization. this would help the concerned
management of the organization to deal with the several issues that have been highlighted by the
organizational employees.
Section 2
In this section, I would like to discuss in details the concept of the non-verbal
communication within the various members of the organizational workforce. The nonverbal
communication within the organization majorly relate to the various written modes of
communication that are used within the organization. The written modes of communication are
generally found to be convenient for the various employees of the organization. The major
modes of the non-verbal communication include the factors like the exchange of the mails, the
reports, the several types of letters that are extended towards the employees of the organization,
the newsletter issued by the company, the manuals that are distributed within the company. The
nonverbal mode of communication might further include the expressions, the bodily gestures as
most importantly the listening skills (Kernbach, Eppler & Bresciani, 2015). The non-verbal
communication majorly refers to the written communication that have been taking place within
the organization. The written communication helps in the circulation of the important messages
all over the concerned organization. The written communication further helps in the matters that
are related to the collection of the feedback from the concerned employees of the organization.
the employees within the organization are generally known to be capable of communicating
through the written medium. The written medium of communication might also help in the
eradication of the various linguistic barriers that might exist within the members of the
organization (Moritz, Block & Lutz, 2015). This might lead to the establishment of the

6EFFECTIVE BUSINESS COMMUNICATION – A REFLECTIVE WRITING
smoothness of the communicational processes within the organization. The written
communication also helps in the maintenance of the evidence within the organization that might
be produced in times of need.
Section 3
The two major concepts discussed in the weekly lectures that might help me in my future
career as a mechanical engineer are the concepts of the intercultural communication and the
concept of the non-verbal communicational skills. The intercultural communication within the
organization refers to the matters that are related to the communication among the people who
might have differences in their cultural backgrounds as well as their attitudes. This makes the
communication even more tough (Pamment, 2015). The intercultural communicational skills
might help me in the establishment of the proper interaction with the colleagues who belong to
the different cultural backgrounds. The nonverbal communicational skills might help me to
communicate with the senior members of the organization without any kind of hesitation
(Muszynska et al., 2015). The non-verbal communicational skill would also help me to express
my opinions to the senior management of the company (Voinea et al., 2015). The non-verbal
communication would also help me to demolish the linguistic barrier that might exist within the
concerned organization.
In lieu of the above discussion, it might be pointed out that the effective business
communication is necessary for the smooth functioning of the concerned business organizations.
The effectivity of the business communication is a huge concept that rests majorly on two pillars,
the verbal communication and the non-verbal communication. The effectivity of the business
communication might be maintained in a proper manner through the proper implementation of
the participative style of decision-making within the business organizations.

7EFFECTIVE BUSINESS COMMUNICATION – A REFLECTIVE WRITING

8EFFECTIVE BUSINESS COMMUNICATION – A REFLECTIVE WRITING
References
Berger, J. (2014). Word of mouth and interpersonal communication: A review and directions for
future research. Journal of Consumer Psychology, 24(4), 586-607.
Chiper, S. (2015). Intercultural communication in business schools: what we can teach and how
we can evaluate. Procedia Economics and Finance, 20, 119-124.
Kernbach, S., Eppler, M. J., & Bresciani, S. (2015). The use of visualization in the
communication of business strategies: An experimental evaluation. International Journal
of Business Communication, 52(2), 164-187.
Ladegaard, H. J., & Jenks, C. J. (2015). Language and intercultural communication in the
workplace: critical approaches to theory and practice. Language and Intercultural
Communication, 15(1), 1-12.
Martin, J. N., & Nakayama, T. K. (2015). Reconsidering intercultural (communication)
competence in the workplace: A dialectical approach. Language and Intercultural
Communication, 15(1), 13-28.
Moritz, A., Block, J., & Lutz, E. (2015). Investor communication in equity-based crowdfunding:
a qualitative-empirical study. Qualitative Research in Financial Markets, 7(3), 309-342.
Muszynska, K., Dermol, V., Trunk, A., Ðakovic, G., & Smrkolj, M. (2015). Communication
management in project teams–practices and patterns. Managing Intellectual Capital and
Innovation for Sustainable and inclusive Society, 1359-1366.

9EFFECTIVE BUSINESS COMMUNICATION – A REFLECTIVE WRITING
Pamment, J. (2015). Media influence, ontological transformation, and social change: Conceptual
overlaps between development communication and public diplomacy. Communication
Theory, 25(2), 188-207.
Voinea, D. V., Busu, O. V., Opran, E. R., & Vladutescu, S. (2015). Embarrassments in
managerial communication. Polish Journal of Management Studies, 11.
Zhang, Q., Ting-Toomey, S., Oetzel, J. G., & Zhang, J. (2015). The Emotional Side of
Forgiveness: A Cross-Cultural Investigation of the Role of Anger and Compassion and
Face Threat in Interpersonal Forgiveness and Reconciliation. Journal of International
and Intercultural Communication, 8(4), 311-329.