Business Communication Module: Reflective Journal and Action Plan

This report presents a reflective journal analyzing business communication, focusing on the application of the Gibbs reflective cycle to assess the author's skills and performance. The report begins with an introduction to reflection as a tool for professional development, emphasizing the importance of employability skills like teamwork, communication, and problem-solving. The main body of the report applies the Gibbs reflective cycle to evaluate the author's strengths and weaknesses in communication and team working, identifying areas for improvement. The author's personal development plan (PDP) outlines specific actions to enhance these skills, including attending workshops and courses. The conclusion summarizes the learning outcomes and highlights the significance of improved communication for career advancement. References to academic literature support the analysis. The report provides insights into how reflection can be used to identify areas for improvement and enhance communication skills in a business context.

Business
Communication

TASK 1............................................................................................................................................2
TASK 2 - REFLECTIVE JOURNAL.............................................................................................3
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Gibbs reflective cycle..................................................................................................................3
Personal Development Plan.........................................................................................................6
CONCLUSION................................................................................................................................7
REFRENCES...................................................................................................................................8
TASK 1
Covered in PPT
TASK 2 - REFLECTIVE JOURNAL

INTRODUCTION
Reflection alludes to a methodology or practice which is valuable in depicting the exercise
and endeavour of an individual and furthermore consider them with respect to the consistent
learning for their turn of events. In addition reflection depends on the expert and individual
aptitudes that ought to be useful for individual so as to improve and build up their vocation
including the employability and study abilities. In this setting employability standards is useful
so as to convey forward numerous aptitudes including group working correspondence critical
thinking time the board, etc full stop in addition to convey forward the reflection Gibbs reflective
model is valuable that is useful in portraying sentiments and viewpoint of individual and
furthermore depict the abilities where I am feeble and for this self-awareness plan is set up so as
to upgrade and improve those abilities.
MAIN BODY
Gibbs reflective cycle
Reflective cycle is helpful in empowering people and furthermore remembers their self
appraisal for terms of appearance in methodical manner that will in general improve their general
execution. Notwithstanding this it is likewise useful in breaking down the positive and negative
sides of the choice that are taken by the director and supervisor. The noticeable reflection is done
on the grounds of my aptitudes and execution including my employability abilities which are
reprimanded by others. In connection with this couple of conspicuous advances are examine of
Gibbs model:
Description: It is valuable in giving the general depiction of the conditions thinking
about what the outcomes what is at present happening are and what number of individuals are
associated with the exercises. This point is portrayed on the grounds of the presentation and
aptitudes that I act before my representatives and top authority as them two reprimanded my
exhibition which gets achievement my profession. In this setting it portray my present position
which is a pioneer and on that grounds correspondence group working outcomes time the board
and critical thinking are the noticeable abilities that ought to be available in me to proficiently
manage the different states of organization and furthermore changes the conduct of
representatives. In connection with this by and by accept that I am better in inquire about time
the board and critical thinking aptitudes by which I can for all time deal with the entire group and

different individuals and furthermore persuade them inadequate approach to work in aggregate
pennant for the accomplishment of objectives and goals.
Feelings: This area portrays the unmistakable feelings and sentiments of others by which depict
your experience towards my aptitudes. In connection with this the conspicuous emotions are
created because of my responses that are now and then positive and negative which sway the
presentation of my other group Associates. Away with this I as a pioneer have some feeble
abilities including correspondence and group working that can misbalance the coordination and
appropriate participation among my group which impacts the presentation and prompts
demotivate them. The unmistakable purpose for the postponement in execution is my
correspondence and group working aptitudes and which I am bad as in view of hazy
correspondence I can't plainly depict the objectives and targets to my colleagues that can
diminish their presentation and good. In light of this my subordinates feel terrible and debilitated
as they can't play out their activity in a powerful manner (Anthony and Garner, 2016).
.
Evaluation: In connection with this worker portray their general experience in regards to
the business conditions which is partitioned under two sections that is either fortunate or
unfortunate and which is upgraded with the assistance of numerous inquiries including what
works out in a good way and what didn't and what are the general commitment of your pioneer.
In this setting I feel that every single worker isn't happy with my exhibition as there are different
aptitudes in which I am feeble and abilities unmistakably sway the general execution and
efficiency of colleagues. In spite of from this I additionally have some great abilities which is
useful for me in making due in the basic business conditions including time the executives
critical thinking and Research aptitudes by which I can unmistakably sorted out and mastermind
my group Associates towards the work and representative them work by thinking about their
aptitudes and information and furthermore prompts decline strife in disarray among them by
giving legitimate inspiration. In this way strife can become significant hazard for the
advancement of group execution and it emerges due to the absence of correspondence and
straightforwardness among the colleagues as they can't appropriately and plainly convey in
regards to the objectives and destinations.
Analysis: This progression is additionally named as the self evaluation as it give
noticeable opportunity to create sense in regards to what's going on inside the close by conditions

and occasions. In addition it additionally incorporates unmistakable inquiries with respect as far
as anyone is concerned and abilities which portray legitimate feeling of movement. In this setting
to complete work my subordinates toward the starting I have to give them conspicuous
opportunity to break down their quality and shortcomings. By considering my point of view in
regards to encounter depict that I am acceptable in critical thinking Team Management Research
and furthermore feeble in group working and relational abilities by which I can't appropriately
adapt up to my quality and should deal with it to create for the advancement of my vocation and
other group Associates too. As a result of my powerless aptitudes the efficiency of workers and
execution additionally get a negative way that prompts create cynicism in their psyche.
Notwithstanding this to make things understood in powerful manner I have to embrace Tuckman
or Belbin group job hypothesis which is useful for me in doling out assignment to my
subordinates by thinking about their quality and shortcomings also.
Conclusion: This segment is valuable as it give end concerning the different things which occur
inside the occasion and extend and furthermore give noticeable legitimization to upgrade the
future outcome. In this setting I should synopses my learning and aptitudes in connection with
featuring the noteworthy changes which I need as a part of my character. In spite of from this bi
concerning my conspicuous aptitudes it is broke down that time the executives and critical
thinking abilities can become open door for me that prompts get climb my general execution and
aides in sorting out my group in viable way. Alongside this it is likewise valuable in creating
different aptitudes including correspondence and group working in which I am frail and need
noticeable improvement so as to take criticisms from top level power and furthermore take an
interest in the classes to upgrade my abilities (Anders, A., 2016)
Action Plan: It depicts that I ought to build up my aptitudes in increasingly successful
manner to make due inside the future conditions. In this specific circumstance, I dissected that
for the forthcoming time, when I work in a group I have to improve my correspondence and
group working aptitudes so as to give clear comprehension to other group relates so as to create
sound coordination and collaboration among them. For this, conspicuous arrangement is created
with appropriate guidelines that are useful in building up my abilities for the advancement of my
profession.
Personal Development Plan
Development Date I will I will achieve What’s happening How will I Progress

area have this
completed
by
this by now know I have
been
successful
Team working
skills
04/08/2020 For the general
improvement
of this aptitude
I ought to keep
up great
correspondence
with my group
Associates that
prompts create
joint effort and
coordination
among the
group and
furthermore
upgrades the
presentation of
representatives
also.
Because of the
absence of this
expertise I would
not deal with my
group in powerful
way which impacts
their presentation
level and
profitability of
association.
To achieve
achievement
in regards to
this is
aptitude I
ought to
create
appropriate
coordination
with respect
to this is
expertise I
ought to
create
legitimate
coordination
and
collaboration
among my
colleagues
which is
beneficial
for me and
group also to
build up the
profitability
of gathering.
In setting of
this
advancement
report is
broke down
and
condemned
by others
and my
group
Associates it
is beneficial
for me for
improvement
of my
aptitude as
they give
legitimate
direction and
backing to
me.
Communication 07/10/2020 For the By concerning the In this In

skills advancement
of the ability I
ought to create
solid and great
correspondence
with (Bannier,
Pauls and
Walter, 2019)
individuals and
furthermore
connect them
as much as
Possible. As it
prompts build
up my
aptitudes that
are useful for
me in the up
and coming
business
exercises and
capacities.
here and now I
can't noticeably
speak with
different
individuals and
doesn't keep up
straightforwardness
in regards to the
conspicuous
objectives and
destinations which
impacts the entire
execution.
setting I
have to go to
different
character
advancement
workshops
and courses
which are
useful for
me in
building up
my aptitudes
that is
valuable for
the up and
coming
occasions.
connection
with this the
general
advancement
is
condemned
by my
manager
impulses and
associates
who give
legitimate
direction and
backing to
my
improvement
of abilities
and
information.
CONCLUSION
From the above report it has been clear that Gibbon’s Effective cycle is very important part to
explain about the outcome of a particular situation that has been analyzed above. Then further
action plan has been explained in which various aspects regarding analysis done has been
explained.

REFRENCES
Books and journals
Anders, A., 2016. Team communication platforms and emergent social collaboration
practices. International Journal of Business Communication. 53(2). pp.224-261.
Anthony, S. and Garner, B., 2016. Teaching soft skills to business students: An analysis of
multiple pedagogical methods. Business and Professional Communication
Quarterly. 79(3). pp.360-370
Bannier, C., Pauls, T. and Walter, A., 2019. Content analysis of business communication:
introducing a German dictionary. Journal of Business Economics. 89(1). pp.79-123.
Braun, S. And et. al., 2019. Emails from the boss—Curse or Blessing? Relations between
communication channels, leader evaluation, and employees’ attitudes. International
Journal of Business Communication. 56(1). pp.50-81.
Cardon, P. W., 2016. Community, culture, and affordances in social collaboration and
communication. International Journal of Business Communication. 53(2). pp.141-147.
Escobar-Rodríguez, T. and Bonsón-Fernández, R., 2017. Facebook practices for business
communication among fashion retailers. Journal of Fashion Marketing and Management:
An International Journal.
Kelly, S. and MacDonald, P., 2019. A look at leadership styles and workplace solidarity
communication. International Journal of Business Communication. 56(3). pp.432-448.
Kingsley Westerman, C. Y., Reno, K. M. and Heuett, K. B., 2018. Delivering feedback:
Supervisors’ source credibility and communication competence. International Journal of
Business Communication. 55(4). pp.526-546.
Madsen, V. T., 2016. Constructing organizational identity on internal social media: A case study
of coworker communication in Jyske Bank. International Journal of Business
Communication. 53(2). pp.200-223.
Mehta, N. K., 2016. Excellence in human and business communication: reflections from the
Srimad Bhagavad Gita. International Journal of Business Excellence. 9(1). pp.113-133.
Mikkelson, A. C., Sloan, D. and Hesse, C., 2019. Relational communication messages and
leadership styles in supervisor/employee relationships. International Journal of Business
Communication. 56(4). pp.586-604.

Omilion-Hodges, L. M. and Baker, C. R., 2017. Communicating leader-member relationship
quality: The development of leader communication exchange scales to measure
relationship building and maintenance through the exchange of communication-based
goods. International Journal of Business Communication. 54(2). pp.115-145.
Uysal, N., 2016. Social collaboration in intranets: The impact of social exchange and group
norms on internal communication. International Journal of Business
Communication. 53(2). pp.181-199.
Veltsos, J. R., 2017. Gamification in the business communication course. Business and
Professional Communication Quarterly. 80(2). pp.194-216.
Wang, W. Y., Pauleen, D. J. and Zhang, T., 2016. How social media applications affect B2B
communication and improve business performance in SMEs. Industrial Marketing
Management. 54. pp.4-14.