Analyzing Communication Barriers and Solutions: Fish and Chips Report

This report examines the importance of communication in business, particularly within the context of a Fish and Chips restaurant located in Borough Market, London. It highlights how effective communication is crucial for the smooth functioning of an organization, emphasizing the flow of information and ideas. The report identifies various communication barriers, including cultural and psychological factors, which can hinder effective interaction among employees. Cultural barriers arise from diverse languages and beliefs, while psychological barriers stem from emotional states and perceptions. To address these challenges, the report proposes several strategies, such as using plain language, fostering respect, ensuring clear and appropriate messaging, and incorporating feedback mechanisms. The conclusion stresses the significance of implementing these strategies to overcome communication obstacles and improve overall organizational efficiency.

Business Communication
Psychological barrier
Fish and Chips
Business
Communication
Feedback in
Communication
Awareness of Culture

Communication and negotiation is an important part of
organisation as it leads to conduct business activities in
effective and efficient way. Culture will have huge impact on
organisation as well as communication within organisation.
Due to Brexit it affects relationship of British and Non-British
within organisation which is directly hampering
communication. Fish and Chips restaurant to develop strict
policies as well as rules or regulations so that conflicts in
organisation can be resolved.
From the above report it can be concluded that communication is an
important part of organisation as it helps in smooth flow of
activities. It is very essential that each and every person
communicate in clear and appropriate way to that communication
barriers can be reduces. Company should develop right strategies to
overcome communication challenges.
Cultural influences on communication
Conclusion
References
Adekola, A. and Sergi, B.S., 2016. Global business management: A
cross-cultural perspective. Routledge.
Evans, S., 2012. Designing email tasks for the Business English
classroom: Implications from a study of Hong Kong’s key
industries. English for Specific Purposes. 31(3). pp.202-212.
Lauring, J. and Klitmøller, A., 2015. Corporate language-based
communication avoidance in MNCs: A multi-sited ethnography
approach. Journal of World Business. 50(1). pp.46-55.
Bargiela-Chiappini, F. and Nickerson, C.R., 2014. Writing business:
Genres, media and discourses. Routledge.
Shih, R.C., 2013. Effect of using Facebook to assist English for
business communication course instruction. Turkish Online Journal
of Educational Technology-TOJET. 12(1). pp.52-59.
Introduction
Communication is a crucial part and it play huge role in
effective and efficient functioning of organisation. It is a
process through which information, ideas messages flow
from one person to other. In this report chosen company is
Fish and Chips restaurant. This is located in Borough market
which is near London Bridge station. This report includes
challenges and barriers to effective communication as well
as different strategies are develop in order to overcome these
barriers.
Strategies for overcoming communication
barriers
Fish and Chips restaurant should use effective and efficient
strategies in order to deal with communication barriers. This
company should develop strategies while focusing on its
problems that is conflicts within organisation due to difference
in culture and age groups. Strategies for encouraging staff
communication within respective company is given below.
• Company should use plain or common language
which is easily understood by each and every person.
• It is very important to be respectfulness while
communicating with other staff member. This will help in
developing strong relationship and resolving communication
barriers.
• Communicator must use right content as well as tone
of message while transferring any message. It should be
framed in clear or appropriate words and it should not hurt
receiver.
• Communication process is incomplete without
feedback as it is very important for effective communication.
Common challenges and barriers to effective
communication
There are different barriers which will affect communication
process and there are various challenges faced by respective
company for effective communication. Communication
barriers to effective communication is mention below.
Cultural barrier: In this organisation, there are
different employees working with different culture. Each and
every culture have different languages and beliefs which can
be consider as a barrier in effective communication. Many
languages have same word with different meaning which can
complete significance of sentence.
Psychological barrier: This can be considering as
an emotional barrier which is a challenges in effective
communication. Emotional state, attitude, opinion,
perception etc. are included in psychological barriers. When
an individual is not mentally or emotional stable then it will
directly affect communication process in negative manner.